Infra Project Manager
Manhattan, NY · On-site
Help Manage network upgradation program based on the architectural standards established by customer team • Work with various application teams, Engineering and infrastructure teams to understand ...
Infra Project Manager
Manhattan, NY · On-site
Help Manage network upgradation program based on the architectural standards established by customer team • Work with various application teams, Engineering and infrastructure teams to understand ...
Compliance Manager
Manhattan, NY · On-site
JCW Group is partnering with a regional bank on a search for a Compliance Manager to lead their Compliance Department and help manage regulatory risk across federal/state banking regulations. Job ...
Compliance Manager
Manhattan, NY · On-site
JCW Group is partnering with a regional bank on a search for a Compliance Manager to lead their Compliance Department and help manage regulatory risk across federal/state banking regulations. Job ...
Senior Manager, People & Culture
Manhattan, NY · On-site
$100K - $110K/yr
Support managers through organizational and team changes and help identify broader workforce, capability, or management needs. * Employee Relations & Risk Management * Lead employee-relations matters ...
Quick apply
Senior Manager, People & Culture
Manhattan, NY · On-site
$100K - $110K/yr
Support managers through organizational and team changes and help identify broader workforce, capability, or management needs. * Employee Relations & Risk Management * Lead employee-relations matters ...
Senior Manager, People & Culture
$100K - $110K/yr
Support managers through organizational and team changes and help identify broader workforce, capability, or management needs. * Employee Relations & Risk Management * Lead employee-relations matters ...
Senior Manager, People & Culture
$100K - $110K/yr
Support managers through organizational and team changes and help identify broader workforce, capability, or management needs. * Employee Relations & Risk Management * Lead employee-relations matters ...
Senior Manager, People & Culture
Manhattan, NY · On-site
$100K - $110K/yr
Support managers through organizational and team changes and help identify broader workforce, capability, or management needs. * Employee Relations & Risk Management * Lead employee-relations matters ...
Senior Manager, People & Culture
Manhattan, NY · On-site
$100K - $110K/yr
Support managers through organizational and team changes and help identify broader workforce, capability, or management needs. * Employee Relations & Risk Management * Lead employee-relations matters ...
Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is ...
Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is ...
Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is ...
Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is ...
Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is ...
Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is ...
Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is ...
Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is ...
Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is ...
Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is ...
Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is ...
Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is ...
Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is ...
Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is ...
Helper
Long Island City, NY · On-site
$40.50/hr
Backed by Arcline Investment Management, AEG has a significant footprint in the elevator industry and is rapidly growing. Unitec seeks an experienced Elevator Helper for its New York City (NYC ...
Helper
Long Island City, NY · On-site
$40.50/hr
Backed by Arcline Investment Management, AEG has a significant footprint in the elevator industry and is rapidly growing. Unitec seeks an experienced Elevator Helper for its New York City (NYC ...
Helper
Queens, NY · On-site
$40.50/hr
Backed by Arcline Investment Management, AEG has a significant footprint in the elevator industry and is rapidly growing. Unitec seeks an experienced Elevator Helper for its New York City (NYC ...
Helper
Queens, NY · On-site
$40.50/hr
Backed by Arcline Investment Management, AEG has a significant footprint in the elevator industry and is rapidly growing. Unitec seeks an experienced Elevator Helper for its New York City (NYC ...
Help DESK
Woodbridge, NJ · On-site
$18/hr
Company Description Global Channel Management is a technology company that specializes in various ... helpdesk system Help desk support must be team player Additional Information $18/hr 12months
Help DESK
Woodbridge, NJ · On-site
$18/hr
Company Description Global Channel Management is a technology company that specializes in various ... helpdesk system Help desk support must be team player Additional Information $18/hr 12months
Helper
Queens, NY · On-site
$40.50/hr
Backed by Arcline Investment Management, AEG has a significant footprint in the elevator industry and is rapidly growing. Unitec seeks an experienced Elevator Helper for its New York City (NYC ...
Helper
Queens, NY · On-site
$40.50/hr
Backed by Arcline Investment Management, AEG has a significant footprint in the elevator industry and is rapidly growing. Unitec seeks an experienced Elevator Helper for its New York City (NYC ...
Helper
$40.50/hr
Backed by Arcline Investment Management, AEG has a significant footprint in the elevator industry and is rapidly growing. Unitec seeks an experienced Elevator Helper for its New York City (NYC ...
Helper
$40.50/hr
Backed by Arcline Investment Management, AEG has a significant footprint in the elevator industry and is rapidly growing. Unitec seeks an experienced Elevator Helper for its New York City (NYC ...
Helper
$25 - $30/hr
Backed by Arcline Investment Management, AEG has a significant footprint in the elevator industry and is rapidly growing. Due to growth, we are looking for a Modernization Helper to work out of the ...
Helper
$25 - $30/hr
Backed by Arcline Investment Management, AEG has a significant footprint in the elevator industry and is rapidly growing. Due to growth, we are looking for a Modernization Helper to work out of the ...
Help 365 Senior Case Manager Location: New York, NY New York Common Pantry is one of the city's largest hunger relief organizations, providing food assistance, case management services, senior food ...
Quick apply
Help 365 Senior Case Manager Location: New York, NY New York Common Pantry is one of the city's largest hunger relief organizations, providing food assistance, case management services, senior food ...
Education Manager
Manhattan, NY · On-site
$75K - $100K/yr
Test Takers is hiring a n Education Manager (Site Directo r) to lead instruction, work with families, and help manage and grow our Manhattan and Long Island program. This is a unique role that ...
Education Manager
Manhattan, NY · On-site
$75K - $100K/yr
Test Takers is hiring a n Education Manager (Site Directo r) to lead instruction, work with families, and help manage and grow our Manhattan and Long Island program. This is a unique role that ...
Helpdesk Manager information
See Hackensack, NJ salary details
$40.9K - $49.5K
1% of jobs
$49.5K - $58.2K
6% of jobs
$58.2K - $66.8K
8% of jobs
$73.1K is the 25th percentile. Wages below this are outliers.
$66.8K - $75.4K
13% of jobs
$75.4K - $84K
14% of jobs
The median wage is $88.1K / yr.
$84K - $92.7K
17% of jobs
$92.7K - $101.3K
13% of jobs
$104.8K is the 75th percentile. Wages above this are outliers.
$101.3K - $109.9K
8% of jobs
$109.9K - $118.5K
7% of jobs
$118.5K - $127.2K
7% of jobs
$127.2K - $135.8K
5% of jobs
$40.9K
$91.4K
$135.8K
How much do helpdesk manager jobs pay per year?
As of Aug 23, 2026, the average yearly pay for helpdesk manager in Hackensack, NJ is $91,376.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,000.00 and $109,100.00 per year, depending on experience, location, and employer.
What does a helpdesk manager do?
A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.
What are the key skills and qualifications needed to thrive as a helpdesk manager?
To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.
What are some common challenges faced by helpdesk managers, and how can they be addressed?
Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What is the difference between Helpdesk Manager vs IT Support Specialist?
| Aspect | Helpdesk Manager | IT Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree in IT or related field, certifications like HDI Support Center Manager | Associate's or Bachelor's degree, certifications like CompTIA A+ |
| Work Environment | Oversees helpdesk teams, manages support processes | Provides technical support directly to users |
| Employer & Industry Usage | Common in large organizations, IT departments | Found in various industries, including corporate, healthcare, education |
The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.
What are the most commonly searched types of Helpdesk jobs in Hackensack, NJ?
The most popular types of Helpdesk jobs in Hackensack, NJ are:
What cities near Hackensack, NJ are hiring for Helpdesk Manager jobs?
Cities near Hackensack, NJ with the most Helpdesk Manager job openings:
Contractor
Re-posted 23 days ago
Job description
Help Manage network upgradation program based on the architectural standards established by customer team • Work with various application teams, Engineering and infrastructure teams to understand and prioritize migration • Ability to guide the engineering and Infrastructure teams to right to training material and resources to get a understanding of LDL and risks involved • Candidate will play an integral role in ensuring that the project is running on time, within budget and in accordance with firm-wide guidelines, including risk and architecture • Responsible for scheduling and managing large scale migration, plan downtimes with minimal disruption to business, execute and improvise migration process
Hours : 8:00am to 5:00pm
Education :
Additional Job Details : Help Manage network upgradation program based on the architectural standards established by customer team • Work with various application teams, Engineering and infrastructure teams to understand and prioritize migration • Ability to guide the engineering and Infrastructure teams to right to training material and resources to get a understanding of LDL and risks involved • Candidate will play an integral role in ensuring that the project is running on time, within budget and in accordance with firm-wide guidelines, including risk and architecture • Responsible for scheduling and managing large scale migration, plan downtimes with minimal disruption to business, execute and improvise migration process
Hours : 8:00am to 5:00pm
Education :
Additional Job Details : Help Manage network upgradation program based on the architectural standards established by customer team • Work with various application teams, Engineering and infrastructure teams to understand and prioritize migration • Ability to guide the engineering and Infrastructure teams to right to training material and resources to get a understanding of LDL and risks involved • Candidate will play an integral role in ensuring that the project is running on time, within budget and in accordance with firm-wide guidelines, including risk and architecture • Responsible for scheduling and managing large scale migration, plan downtimes with minimal disruption to business, execute and improvise migration process
About Avani Technology Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Rochester, NY, US
Year founded
2008