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Remote Helpdesk Jobs in Hackensack, NJ (NOW HIRING)

Turing

Remote Gastroenteroloist

Manhattan, NY · Remote

$200 - $300/hr

In this project, you will leverage your expertise in gastroenterology and hepatology to help fine ... Remote: Fully remote, collaborative environment. About Turing: Based in San Francisco, California ...

Work Onward

Remote Recruiter

Manhattan, NY · Remote

This is a remote, commission-based opportunity ideal for independent recruiters who specialize in ... growing teams and want to help shape the future of community-driven recruiting . Key ...

YO AI Labs

AI Consulting Expert - Remote

New York, NY · Remote

$100 - $200/hr

Remote Job Overview We are seeking experienced AI Consulting Domain Experts to contribute their ... In this role, you will evaluate, review, and refine AI-generated business content, helping enhance ...

Turing

Remote Private Equity Expert

Manhattan, NY · Remote

$100 - $200/hr

... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ... Fully remote and flexible work environment. * Competitive hourly compensation of ~$100+/hour ...

4 Corner Resources

Remote Pharmacy Technician

Manhattan, NY · Remote

$20 - $23/hr

... help close gaps in care, and collaborate with pharmacists, providers, and care teams to improve ... Remote Pharmacy Technician Responsibilities: Review member medication lists to identify and resolve ...

4 Corner Resources

Remote Pharmacy Technician

Manhattan, NY · Remote

$20 - $23/hr

... help close gaps in care, and collaborate with pharmacists, providers, and care teams to improve ... Remote Pharmacy Technician Responsibilities: Review member medication lists to identify and resolve ...

Never Ending Travels

Remote Travel Coordinator

Queens, NY · On-site +1

$47K - $75K/yr

The world is waiting-and we're looking for passionate, detail-oriented individuals who are ready to help others explore it. We're hiring Remote Travel Advisors who love curating unforgettable ...

Never Ending Travels

Remote Travel Coordinator

Queens, NY · On-site +1

$47K - $75K/yr

The world is waiting-and we're looking for passionate, detail-oriented individuals who are ready to help others explore it. We're hiring Remote Travel Advisors who love curating unforgettable ...

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Remote Helpdesk information

See Hackensack, NJ salary details

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$36

How much do remote helpdesk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote helpdesk in Hackensack, NJ is $25.25, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $28.32 per hour, depending on experience, location, and employer.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

More about Remote Helpdesk jobs

What are the most commonly searched types of Helpdesk jobs in Hackensack, NJ?

The most popular types of Helpdesk jobs in Hackensack, NJ are:

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For Remote Helpdesk jobs in Hackensack, NJ, the most frequently searched job titles are:

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The top searched job categories for Remote Helpdesk jobs in Hackensack, NJ are:

What cities near Hackensack, NJ are hiring for Remote Helpdesk jobs?

Cities near Hackensack, NJ with the most Remote Helpdesk job openings:

Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Hackensack, NJ as of August 2026, with employment types broken down into 71% Full Time, 25% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,343 per year, or $25.2 per hour.

Remote Gastroenteroloist

Manhattan, NY • Remote

Turing
IT Services • 51 - 200 employees
Learn more about Turingexternal

$200 - $300/hr

Contractor

Medical, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Role Overview:
In this project, you will leverage your expertise in gastroenterology and hepatology to help fine-tune large language models (like ChatGPT). Your deep understanding of GI diagnostics, endoscopic procedures, and liver disease management will help ensure AI systems deliver accurate, empathetic, and safe medical reasoning.

What You’ll Do:
  • Design and solve advanced clinical scenarios reflecting gastroenterology and hepatology practice, from IBD management and complex endoscopy to cirrhosis, hepatitis, and GI malignancies.
  • Evaluate AI-generated responses for diagnostic accuracy, clinical judgment, and evidence-based reasoning in GI and liver medicine.
  • Identify gaps in AI understanding across gastroenterology and hepatology subspecialties including motility disorders, pancreaticobiliary disease, and transplant hepatology.
  • Collaborate with AI researchers and medical peers to improve model quality and reliability.
  • Provide structured, expert feedback that informs next-generation AI development for clinical and educational applications.

Candidate Requirements:
  • MD or equivalent; active practice within the last 3+ years.
  • Board certification or equivalent qualification in Gastroenterology and/or Hepatology.
  • Strong grasp of GI and liver medicine — inflammatory bowel disease, hepatitis, cirrhosis, GI oncology, and endoscopic procedures.
  • Skilled in articulating complex medical reasoning in clear, patient-friendly language.
  • Excellent written and spoken English; familiarity with digital medical tools is a plus.
  • Education from a top-tier institution (e.g., Harvard, Stanford, UCSF, Oxford, etc.).

Offer Details:
  • Commitment: 20–40 hours/week (minimum 4 hours/day, with overlap in PST).
  • Engagement: Contractor/freelancer (no medical or paid leave).
  • Duration: 1 month, with possible extension.
  • Remote: Fully remote, collaborative environment.

About Turing:
Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

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