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Helpdesk Manager Jobs in Galloway, NJ (NOW HIRING)

INTERACTION 24 LLC

Mechanic Helper

Vineland, NJ · On-site

$18 - $20/hr

Utility/Maintenance Helper Location: Vineland NJ (onsite) Shift: Mon - Fri 7:00 am- 3:30pm Pay: $19 ... Maintenance Manager/Director, is responsible for performing repairs, maintenance, and ...

Gulph Creek Hotels

F&B Manager

Beach Haven, NJ · On-site

Strong organizational skills help manage multiple outlets and coordinate between kitchen, service, and administrative functions efficiently. Knowledge of food safety and health regulations is applied ...

Gulph Creek Hotels

F&B Manager

Beach Haven, NJ · On-site

Strong organizational skills help manage multiple outlets and coordinate between kitchen, service, and administrative functions efficiently. Knowledge of food safety and health regulations is applied ...

INTERACTION 24 LLC

Facility Helper

Vineland, NJ · On-site

$18 - $21/hr

Mon - Fri 7:00 am- 3:30pm General The Utility/Maintenance Technician, under the direction of the Facilities Maintenance Manager/Director, is responsible for performing repairs, maintenance, and ...

Synerfac Technical Staffing

Mixer Helper

Vineland, NJ · On-site

$22.04/hr

Mixer Helper Responsibilities: * Prepare, stage, and verify ingredients required for production ... managing trimming, applying time tags, and recording product temperatures * Maintain accurate ...

South Jersey Management

Store Manager

Cedar Brook, NJ

$52K - $72K/yr

Store Manager Location: 2811 South Front Street, Philadelphia, PA, 19148 Salary: $52,000 - $72,800 ... Control costs to help maximize profitability. * Ensure the completion of the weekly and monthly ...

Great Clips

Salon Manager

Vineland, NJ · On-site

If you're a licensed stylist who enjoys coaching others, building strong teams, and helping a salon ... Whether you're currently an Assistant Manager or an experienced stylist ready to take on full ...

Red Bull

Warehouse Manager

Egg Harbor Township, NJ · On-site

... Help with schedule and delivery of fleet vehicles for routine maintenance and inspect and report on fleet conditions weekly Inspect cleanliness and overall condition of the warehouse Ensure nightly ...

Red Bull

Warehouse Manager

Egg Harbor Township, NJ

... Help with schedule and delivery of fleet vehicles for routine maintenance and inspect and report on fleet conditions weekly Inspect cleanliness and overall condition of the warehouse Ensure nightly ...

McDonald's

Shift Manager

Williamstown, NJ · On-site

$18.50/hr

Help customers order their favorite McDonald's menu items and/or make menu recommendations. * Focus ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...

Leftors Llc

Kitchen Manager

Manahawkin, NJ

English Fluency a MUST, Spanish skills helpful. Responsibilities will include Scheduling, task assignments, inventory organization, management, in addition to "helping out" on the line and prep ...

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All JobsHelpdesk JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Galloway, NJ

Helpdesk Manager information

See Galloway, NJ salary details

$38K

$84.9K

$126.1K

How much do helpdesk manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for helpdesk manager in Galloway, NJ is $84,883.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,900.00 and $101,300.00 per year, depending on experience, location, and employer.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Galloway, NJ?

The most popular types of Helpdesk jobs in Galloway, NJ are:

What cities near Galloway, NJ are hiring for Helpdesk Manager jobs?

Cities near Galloway, NJ with the most Helpdesk Manager job openings:

Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Galloway, NJ as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $84,883 per year, or $40.8 per hour.

Mechanic Helper

INTERACTION 24 LLC

Vineland, NJ • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision

Re-posted 18 days ago

Job description

Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance

Job title: Utility/Maintenance Helper
Location: Vineland NJ (onsite)
Shift: Mon - Fri 7:00 am- 3:30pm
Pay: $19/hr
 
General Job Description
The Utility/Maintenance Technician, under the direction of the Facilities Maintenance Manager/Director, is responsible for performing repairs, maintenance, and troubleshooting to ensure the facility operates efficiently and meets production and safety standards. The role requires a strong foundation in basic facility maintenance and familiarity with common tools and equipment. Additionally, the Facility Technician will play a critical role in supporting production line maintenance to ensure machines and conveyors operate smoothly for optimal production efficiency.
 
Objectives of this Role:
  • Perform routine repairs and maintenance across the facility, ensuring operations run smoothly.
  • Assist with troubleshooting and repairs for electrical, plumbing, and mechanical systems.
  • Respond promptly to building emergencies and support automated production equipment as needed.
  • Ensure production lines, including machines and conveyors, are running smoothly and address issues promptly to minimize downtime.
  • Replace and maintain high-voltage warehouse light beams.
  • Perform preventive maintenance and inspections on tools, equipment, and building systems.
  • Maintain building security and respond to emergencies during assigned shifts.
  • Assist with general facility duties, including employee moves, furniture installation, and equipment transport.
 
Key Technical Responsibilities:
  • Read and interpret measuring tools such as measuring tapes, rulers, and calipers.
  • Identify and use basic tools and equipment, including screwdrivers, pliers, wrenches, and power tools.
  • Recognize and understand electrical wiring colors and their applications.
  • Perform basic plumbing tasks such as snaking plumbing lines and identifying parts like P-traps and their purposes.
  • Troubleshoot and resolve issues related to production equipment, including conveyors, to ensure seamless operation.
  • Follow safety guidelines and ensure compliance with OSHA and company safety protocols.
 
Skills and Requirements:
  • Technical Aptitude: Demonstrated knowledge of basic facility maintenance tasks, including plumbing, electrical, and mechanical systems.
  • Production Support: Experience with maintaining and troubleshooting production lines, including conveyors and automated systems.
  • Tool Proficiency: Ability to identify and use common tools and equipment for facility maintenance.
  • Problem-Solving: Strong troubleshooting skills to address mechanical and electrical issues effectively.
  • Physical Readiness: Comfortable working in a physically demanding environment, including standing, lifting (up to 49 lbs), and working at heights up to 20 feet.
  • Independence: Ability to work independently without direct supervision, as well as collaboratively within a team.
  • Safety Awareness: A strong safety-first mindset, including adherence to safety protocols and regulations.
Experience and Education:
  • Certificate from a trade school or equivalent work experience in facility maintenance or a related trade.
  • Basic knowledge of plumbing, electrical systems, and mechanical troubleshooting.
  • High school diploma or equivalent preferred.