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Helpdesk Manager Jobs in Bothell, WA (NOW HIRING)

Odeko

Market Manager

Seattle, WA · On-site

$90K - $95K/yr

Local coffee shops and cafes are the backbone of any given community, and we're here to help manage the day-to-day tasks with a platform so intuitive, it's kinda like magic. The Odeko team is diverse ...

Odeko

Market Manager

Seattle, WA · On-site

$90K - $95K/yr

Local coffee shops and cafes are the backbone of any given community, and we're here to help manage the day-to-day tasks with a platform so intuitive, it's kinda like magic. The Odeko team is diverse ...

Compass

Engineering Manager

Seattle, WA · On-site

$194K - $215K/yr

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're ... Engineering Manager As an Engineering Manager at Compass, you'll lead high-performing teams ...

ORCHARD GROUP

Assistant Manager- E143006

Silverdale, WA · On-site

$19.83 - $20.13/hr

Help manage controllable costs (labor, food, supplies) Safety, Compliance amp; Standards * Ensure compliance with health, safety, and food safety regulations * Enforce company policies and procedures

Compass

Engineering Manager

Seattle, WA · On-site

$194K - $215K/yr

Focusing on streamlining complex transaction management, compliance, and back-office SaaS workflows to help managing brokers run their businesses seamlessly. * Agent Client Tools - Buy-Side: Crafting ...

Midland-Marvel

Manager - Imaging/Radiology

Seattle, WA · On-site

$41.50 - $56.50/hr

Help manage departmental resources, equipment, budgets, and financial performance. * Successfully lead employees within a unionized healthcare environment. Required Qualifications * Graduate of an ...

Midland-Marvel

Manager - Imaging/Radiology

Seattle, WA · On-site

$122 - $183/hr

Help manage departmental resources, equipment, budgets, and financial performance. * Successfully lead employees within a unionized healthcare environment. Required Qualifications * Graduate of an ...

Metropolitan Market

Maintenance Helper Clerk

Kirkland, WA · On-site

$22.85 - $23.35/hr

... management and organizational skills. Our team members deliver exceptional customer service and ... Ideally, our new Maintenance Helper Clerk will have experience in cleaning, maintenance, and light ...

Metropolitan Market

Maintenance Helper Clerk

Seattle, WA · On-site

$22.85 - $23.35/hr

... management and organizational skills. Our team members deliver exceptional customer service and ... Ideally, our new Maintenance Helper Clerk will have experience in cleaning, maintenance, and light ...

Fennemore Craig

Help Desk Support

Seattle, WA · On-site

$70K - $85K/yr

Manage incoming help desk tickets, ensuring accurate documentation, timely follow-up, and resolution. * Support remote staff to ensure efficient administration and operation of the firm's computer ...

Metropolitan Market

Maintenance Helper Clerk

Seattle, WA · On-site

$22.85 - $23.35/hr

... management and organizational skills. Our team members deliver exceptional customer service and ... Ideally, our new Maintenance Helper Clerk will have experience in cleaning, maintenance, and light ...

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Showing results 41-60

All JobsHelpdesk JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Bothell, WA

Helpdesk Manager information

See Bothell, WA salary details

$41.9K

$93.7K

$139.2K

How much do helpdesk manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for helpdesk manager in Bothell, WA is $93,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,800.00 and $111,800.00 per year, depending on experience, location, and employer.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Bothell, WA?

The most popular types of Helpdesk jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Helpdesk Manager jobs?

Cities near Bothell, WA with the most Helpdesk Manager job openings:

Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Bothell, WA as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $93,658 per year, or $45 per hour.

Automotive Internet Sales Manager

Rairdon Auto Group

Kirkland, WA • On-site

$60K - $170K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Automotive Internet Sales | Rairdon’s Dodge Chrysler Jeep of Kirkland | Kirkland, WA  Job Type: Full-Time | Great Benefits

Commission: Full-time total annual compensation between $60,000-$170,000 per year; including 15% commission on Front Payable Gross; 15% Commission on 70% of Back Payable Gross; Bonus potential for exceeding customer satisfaction scores and for meeting unit sold targets; all subject to terms of pay plan.


Benefits:

  • Medical, Vision, and Dental Insurance
  • Voluntary Short Term Disability Insurance
  • Voluntary Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • 401k plan with match, subject to completion of the introductory period and other eligibility requirements
  • Paid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies.
     

Are you a motivated sales professional with a strong understanding of internet-based automotive sales? Rairdon’s Dodge Chrysler Jeep of Kirkland is looking for an experienced, tech-savvy Internet Sales Manager to join our digital sales team. 

About Us:
At Rairdon’s Dodge Chrysler Jeep of Kirkland, we take pride in delivering exceptional customer service and offering a wide selection of vehicles. Our dealership is built on trust, transparency, and a drive to exceed customer expectations — both in-store and online.

What You’ll Do:

  • Manage and respond to all online sales leads through CRM and third-party platforms.
  • Coordinate efforts with the showroom sales staff.
  • Help manage the sales customer experience.
  • Maintain high follow-up standards and ensure seamless digital-to-showroom customer experience.
  • Track performance metrics and generate weekly reports for upper management.

What We’re Looking For:

  • Proven experience in automotive internet sales or BDC (minimum 2 years preferred).
  • Familiarity with CRM systems.
  • Excellent written and verbal communication skills.
  • Tech-savvy with an understanding of current online buying behaviors.

Join a winning team and help drive the future of online automotive sales.
Apply today!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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