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Helpdesk Manager Jobs in Bothell, WA (NOW HIRING)

HireQuestNW

Assistant Branch Manager

Everett, WA · On-site

Help manage daily branch activity (dispatch, staffing, client needs) * Keep things organized, efficient, and moving * Step in wherever needed this is a hands-on role Sales Growth * Support and ...

JCW Management Inc

Painter Helper

Seattle, WA · On-site

$20 - $26/hr

Helping Painter(s) to maintain a safe and clean workspace. * Assist with removing fixtures such as doorknobs and light switch covers to protect prior to painting. * Assist with masking, taping ...

SAVI VENTURES INC

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Retail Store Manager - Edible Arrangements

Kirkland, WA · On-site

$25 - $28/hr

What You'll Do • Help manage daily store operations • Hire, train, and schedule staff • Participate in production and customer service as needed • Manage inventory, ordering, and store ...

SAVI VENTURES INC

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Retail Store Manager - Edible Arrangements

Kirkland, WA · On-site

$25 - $28/hr

What You'll Do • Help manage daily store operations • Hire, train, and schedule staff • Participate in production and customer service as needed • Manage inventory, ordering, and store ...

Foot Locker

Assistant Manager

Lynnwood, WA · On-site

$22.63/hr

Assistant Store Managers are hands on leaders who move with urgency, stay connected to customers ... With an "Always on, Never no" mindset, ASMs help set the tone on the floor while taking ownership ...

Foot Locker

Assistant Manager

Lynnwood, WA

$22.63/hr

With an "Always on, Never no" mindset, ASMs help set the tone on the floor while taking ownership ... Store Ops & Execution Help manage daily store operations including opening/closing, cash handling ...

Misty Mountain Mfg

Office Helper

Seattle, WA · On-site

$21.30 - $25/hr

... managing returns and repairs • Managing will call orders • Unpacking deliveries • Ship and manage inventory of stock items • Sending out tracking information to customer Administrative • ...

Misty Mountain Mfg

Office Helper

Seattle, WA · On-site

$21.30 - $25/hr

... managing returns and repairs • Managing will call orders • Unpacking deliveries • Ship and manage inventory of stock items • Sending out tracking information to customer Administrative • ...

Misty Mountain Mfg

Office Helper

Seattle, WA

$21.30 - $25/hr

... Help preparing pallets Applying shipping labels to correct packages Processing and ... managing returns and repairs Managing will call orders Unpacking deliveries Ship and manage ...

Global 1st Flagship

Safety Helper

Bremerton, WA · On-site

$16 - $19.50/hr

We are a leader in Marine Support Services and Emergency Management. Serving as the Department of ... Help conduct annual vessel and facility Workplace Hazard Inspections, as well as daily waterfront ...

New

Vancouver Paint Group, Inc

Painter Helper

Seattle, WA · On-site

$20 - $26/hr

... as required. • Helping Painter(s) to maintain a safe and clean workspace. • Assist with ... Management Inc JCW Management is the employee management company for our contract companies:

Vancouver Paint Group, Inc

Painter Helper

Seattle, WA · On-site

$20 - $26/hr

... as required. • Helping Painter(s) to maintain a safe and clean workspace. • Assist with ... Management Inc JCW Management is the employee management company for our contract companies:

Vancouver Paint Group, Inc

Painter Helper

Seattle, WA · On-site

$20 - $26/hr

... as required. • Helping Painter(s) to maintain a safe and clean workspace. • Assist with ... Management Inc JCW Management is the employee management company for our contract companies:

Global 1st Flagship

Safety Helper

Bremerton, WA · On-site

$23.75/hr

We are a leader in Marine Support Services and Emergency Management. Serving as the Department of ... Help conduct annual vessel and facility Workplace Hazard Inspections, as well as daily waterfront ...

ORCHARD GROUP

Assistant Manager- E143006

Silverdale, WA

$19.83 - $20.13/hr

Help manage controllable costs (labor, food, supplies) Safety, Compliance amp; Standards * Ensure compliance with health, safety, and food safety regulations * Enforce company policies and procedures

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Helpdesk Manager information

See Bothell, WA salary details

$41.9K

$93.7K

$139.2K

How much do helpdesk manager jobs pay per year?

As of May 29, 2026, the average yearly pay for helpdesk manager in Bothell, WA is $93,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,800.00 and $111,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Helpdesk Manager, and why are they important?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by Helpdesk Managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What does a Helpdesk Manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Bothell, WA? The most popular types of Helpdesk jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Helpdesk Manager jobs? Cities near Bothell, WA with the most Helpdesk Manager job openings:
Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Bothell, WA as of May 2026, with employment types broken down into 4% Full Time, 85% Part Time, 4% Temporary, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $93,658 per year, or $45 per hour.

Assistant Branch Manager

HireQuestNW

Everett, WA • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 14 days ago

Job description

Salary: $22-$25 Hourly

What Youll Be Doing


Youll work directly with the Regional Sales Manager to run and grow the Everett office:

Benefits

  • Medical and Dental Insurance
  • 401(k) Retirement Plan
  • Paid Time Off and Paid Holidays - 25 to 28 days per year
  • Leadership Development & Training
  • Internal Promotion Opportunities

Operations

  • Help manage daily branch activity (dispatch, staffing, client needs)
  • Keep things organized, efficient, and moving
  • Step in wherever needed this is a hands-on role

Sales Growth

  • Support and participate in sales efforts
  • Build relationships with clients
  • Help identify opportunities to grow accounts

Team Leadership

  • Support, coach, and motivate team members
  • Help maintain accountability and performance standards
  • Contribute to a strong, positive team culture

Recruiting & Staffing

  • Help bring in and place the right people in the right roles
  • Ensure workers are reliable, prepared, and set up for success

What Were Looking For

  • Someone who wants to grow into a leadership role
  • Strong work ethic and sense of ownership
  • Comfortable in a fast-paced, people-focused environment
  • Organized, reliable, and able to handle multiple priorities
  • Strong communication and problem-solving skills

Experience in staffing, sales, or leadership is a plus but mindset and drive matter more.


What Makes This Role Different

  • Youll learn how to run a business, not just do a job
  • Youll be part of a team that values effort, accountability, and growth
  • Youll have a clear path to Branch Manager and beyond

If youre someone who:

  • Wants more than just a job
  • Likes to stay busy and solve problems
  • Is ready to step into leadership

This is your opportunity.


Apply today or reach out directly to start the conversation.