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Helpdesk Manager Jobs in Bothell, WA (NOW HIRING)

Saratoga Capital, Inc.

Asst. Manager

Bellevue, WA · On-site

$32 - $35/hr

Saratoga Capital is seeking an experienced Assistant Community Manager to help manage four garden style communities in Bellevue WA. The Assistant Community Manager will be accountable for a broad ...

Saratoga Capital, Inc.

Asst. Manager

Bellevue, WA · On-site

$32 - $35/hr

Saratoga Capital is seeking an experienced Assistant Community Manager to help manage four garden style communities in Bellevue WA. The Assistant Community Manager will be accountable for a broad ...

Gypsum Management and Supply

Delivery Helper

Seattle, WA · On-site

$19 - $25/hr

Ability to self-manage, show initiative, be proactive, and drive results. * Communicate ... HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business ...

Gypsum Management and Supply

Delivery Helper

Everett, WA · On-site

$19 - $23.94/hr

Ability to self-manage, show initiative, be proactive, and drive results. * Communicate ... HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business ...

Strategic Employment

Business Support Manager

Seattle, WA · On-site

$100K - $120K/yr

Serve as the owner's right hand, helping manage day-to-day business operations * Manage and prioritize email, communications, and key follow-ups * Coordinate calendar, travel, meetings, and ...

Strategic Employment

Business Support Manager

Seattle, WA · On-site

$100K - $120K/yr

Serve as the owner's right hand, helping manage day-to-day business operations * Manage and prioritize email, communications, and key follow-ups * Coordinate calendar, travel, meetings, and ...

JCW Management Inc

Painter Helper

Seattle, WA · On-site

$20 - $26/hr

Helping Painter(s) to maintain a safe and clean workspace. * Assist with removing fixtures such as doorknobs and light switch covers to protect prior to painting. * Assist with masking, taping ...

Foot Locker

Assistant Manager

Lynnwood, WA

$22.63/hr

The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by ... Apply today! Overview The Assistant Store Manager (ASM) is a key store leader who helps bring ...

Misty Mountain Mfg

Office Helper

Seattle, WA · On-site

$21.30 - $25/hr

... managing returns and repairs • Managing will call orders • Unpacking deliveries • Ship and manage inventory of stock items • Sending out tracking information to customer Administrative • ...

Misty Mountain Mfg

Office Helper

Seattle, WA · On-site

$21.30 - $25/hr

... managing returns and repairs • Managing will call orders • Unpacking deliveries • Ship and manage inventory of stock items • Sending out tracking information to customer Administrative • ...

Misty Mountain Mfg

Office Helper

Seattle, WA

$21.30 - $25/hr

... Help preparing pallets Applying shipping labels to correct packages Processing and ... managing returns and repairs Managing will call orders Unpacking deliveries Ship and manage ...

Misty Mountain MFG

Office Helper

Seattle, WA · On-site

... managing returns and repairs • Managing will call orders • Unpacking deliveries • Ship and manage inventory of stock items • Sending out tracking information to customer Administrative • ...

Foot Locker

Assistant Manager

Lynnwood, WA

$22.63/hr

The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by ... Apply today! Overview The Assistant Store Manager (ASM) is a key store leader who helps bring ...

Meta

Energy Manager, Power Supply

Bellevue, WA · On-site +1

In addition, this person will help manage electricity regulation, policy, and utility relationships for our growing fleet of data centers. The Energy Manager will support the continued development ...

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Showing results 1-20

All JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Bothell, WA

Helpdesk Manager information

See Bothell, WA salary details

$41.9K

$93.7K

$139.2K

How much do helpdesk manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for helpdesk manager in Bothell, WA is $93,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,800.00 and $111,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Helpdesk Manager, and why are they important?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

Is help desk one or two words?

The term 'help desk' is typically written as two words in the context of IT support roles. Helpdesk Manager is a common job title, and using two words aligns with industry standards for describing support services and related positions.

What does a Helpdesk Manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What does a helpdesk do?

A helpdesk manages technical support for users by troubleshooting hardware, software, and network issues. Helpdesk staff often use ticketing systems and require strong communication skills to resolve problems efficiently and may hold certifications like CompTIA A+.

Which is correct, helpdesk or help desk?

For a Helpdesk Manager role, the correct term is typically written as two words: 'help desk.' However, 'helpdesk' as a single word is also widely used in the industry and accepted in some organizations. Consistency within a company's documentation or branding is often the deciding factor.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are some common challenges faced by Helpdesk Managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

Do you need a degree for IT helpdesk?

Helpdesk managers and technicians typically do not require a formal degree but benefit from certifications like CompTIA A+ or Network+ and strong technical skills. Employers often prioritize relevant experience, problem-solving abilities, and knowledge of helpdesk software over formal education.
What are the most commonly searched types of Helpdesk jobs in Bothell, WA? The most popular types of Helpdesk jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Helpdesk Manager jobs? Cities near Bothell, WA with the most Helpdesk Manager job openings:
Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Bothell, WA as of June 2026, with employment types broken down into 2% As Needed, 4% Full Time, 88% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $93,658 per year, or $45 per hour.
Asst. Manager

Asst. Manager

Saratoga Capital, Inc.

Bellevue, WA • On-site

$32 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Saratoga Capital is seeking an experienced Assistant Community Manager to help manage four garden style communities in Bellevue WA. The Assistant Community Manager will be accountable for a broad range of duties including assisting the Community Manager in managing the day-to-day operations, maintaining high occupancy levels, and supporting our marketing programs.
The position requires a candidate with:

Tuesday through Saturday availability
Strong computer skills
Solid organization and administrative skills
Knowledge of the multifamily property management industry
Strong Marketing and Sales skills
Superior customer service and resident relations experience
Specific skills required:
2+ years prior Property Management experience.
Property Management software experience required. RealPage experience a plus.
High level of proficiency with Microsoft Office (Word, Excel and Outlook)
Excellent organizational and prioritization skills.
Ability to multi-task, remain highly organized, and thrive in a deadline-driven environment.
Ability to develop positive relationships and communicate effectively with vendors, tenants, staff, ownership, and the community.
We Offer:
Full Time benefits include paid vacation and sick time, Medical, Dental, Vision, Life insurance and 401(k) Plan
Eligible for leasing bonuses
Excellent work environment with a committed team


Equal Opportunity Employer

Saratoga Capital is an affirmative action, equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, creed, ancestry, disability, or any other personal characteristic protected by federal, state or local law.