Helpdesk Manager Jobs in Boca Raton, FL (NOW HIRING)

ABOUT HEDRICK BROTHERS CONSTRUCTION

Founded in 1979, Hedrick Brothers Construction is a family-owned commercial general contractor headquartered in West Palm Beach, Florida, with offices in Winter Park, Stuart, and Miami. For more than 45 years, we have built projects across Florida in hospitality, multifamily, industrial, healthcare, and public-sector markets. Our work is guided by our GRIT values-Growth, Resourcefulness, Integrity, and Team-and a culture built on doing right by our people, trade partners, and clients.

THE OPPORTUNITY

The Assistant Project Manager supports the Project Manager with the administrative and management work that keeps projects on time and on budget, while developing the skills to eventually run projects independently. In this role, you will own key pieces of the project lifecycle, including submittals, RFIs, change documentation, pay applications, and closeout support.

WHAT YOU'LL DO

Project Support

• Perform estimating functions during preconstruction and construction as directed by the Project Manager.
• Assist in creating and updating the project schedule.
• Read, understand, and help manage owner contracts, budgets, schedules, plans, and specifications in Procore.
• Review and comprehend submittals and shop drawings.

Documentation & Coordination

• Process and track RFIs in Procore and distribute responses to the appropriate parties.
• Prepare, distribute, and track contracts, purchase orders, meeting minutes, notices, field work directives, and related project documentation.
• Verify insurance and license compliance with Accounting when needed.
• Attend project meetings as required and help maintain timely communication with project stakeholders.
• Cost-code invoices and submit them in accordance with Accounting procedures.

Change Management & Closeout

• Assist the Project Manager with managing PCOs, CORs, change orders, CCAs, ACAs, direct purchases, bonds, submittals, RFIs, and warranties.
• Support monthly owner pay applications and subcontractor payment requests when needed.
• Assist with creating the project punch list.
• Help monitor project safety, quality standards, and client satisfaction through HBC core values.
• Support timely owner closeout and financial closeout.

WHAT YOU BRING

Experience & Education

• Minimum 3 years of relevant experience required; 5+ years preferred.
• Bachelor's degree preferred in construction management, engineering, or a related field.

Certifications & Licenses

• OSHA 10-Hour certification required; OSHA 30-Hour preferred.
• First Aid/CPR certification preferred.
• Reliable transportation and a valid Florida driver's license required.

Skills & Quallifications

• Proficient with Microsoft Office and Procore.
• Strong organization, communication, and follow-through.
• Ability to manage project details, coordinate with multiple stakeholders, and support project teams in a fast-paced construction environment.
• Drive to grow into a Project Manager role.

Physical Requirements

This role is split between active construction sites and an office environment. On site, team members may be exposed to weather, heat, noise, dust, fumes, machinery, and other jobsite conditions. The position requires the ability to stand, walk, navigate uneven terrain, climb ladders or scaffolding, work at a desk or computer for extended periods, and occasionally lift up to 50 pounds. Reasonable accommodations may be made for qualified individuals with disabilities.

WHAT WE OFFER

• Competitive compensation based on experience
• Profit sharing and bonus opportunities
• Medical, dental, and vision insurance
• Company-paid life insurance and short- and long-term disability coverage
• 401(k) with company match
• Paid time off, company holidays, and paid parental leave
• Wellness reimbursement program
• Annual company apparel stipend
• Ongoing training, certification support, and advancement opportunities
• A collaborative, values-driven culture grounded in GRIT

EQUAL OPPORTUNITY EMPLOYER

Hedrick Brothers Construction is an Equal Opportunity Employer committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to any protected status.

This job description is not intended to be a complete list of duties or responsibilities and may change at any time with or without notice.