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Helpdesk Manager Jobs in Boca Raton, FL (NOW HIRING)

Huk Gear

Assistant Store Manager

Delray Beach, FL · On-site

$21 - $24/hr

As an Assistant Store Manager at Huk Gear, you will have the opportunity to help lead our store team in delivering exceptional customer experiences while driving store profitability. In this role ...

Huk Gear

Assistant Store Manager

Delray Beach, FL · On-site

$21 - $24/hr

As an Assistant Store Manager at Huk Gear, you will have the opportunity to help lead our store team in delivering exceptional customer experiences while driving store profitability. In this role ...

Huk Gear

Assistant Store Manager

Delray Beach, FL · On-site

$21 - $24/hr

As an Assistant Store Manager at Huk Gear, you will have the opportunity to help lead our store team in delivering exceptional customer experiences while driving store profitability. In this role ...

Vesta Home

Delivery Helper

Pembroke Park, FL · On-site

$14.75 - $16.75/hr

As a Delivery Helper at Vesta Home, you'll assist in delivering and setting up high-quality ... Manager to ensure successful operations. * Show a willingness to learn new skills related to ...

Vesta Home

Delivery Helper

Pembroke Park, FL · On-site

$14.75 - $16.75/hr

As a Delivery Helper at Vesta Home, you'll assist in delivering and setting up high-quality ... Manager to ensure successful operations. * Show a willingness to learn new skills related to ...

Vesta Home

Delivery Helper

Pembroke Park, FL · On-site

$14.75 - $16.75/hr

As a Delivery Helper at Vesta Home, you'll assist in delivering and setting up high-quality ... Manager to ensure successful operations. * Show a willingness to learn new skills related to ...

Tradeify Holdings Corp

Product Manager

Boca Raton, FL · On-site

$60K - $80K/yr

In this role, you will work closely with our Product Manager to help define product requirements, gather and analyze user feedback, coordinate with engineering teams, and ensure our products continue ...

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Showing results 21-40

All JobsHelpdesk JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Boca Raton, FL

Helpdesk Manager information

See Boca Raton, FL salary details

$35.6K

$79.5K

$118.1K

How much do helpdesk manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for helpdesk manager in Boca Raton, FL is $79,506.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $94,900.00 per year, depending on experience, location, and employer.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Boca Raton, FL?

The most popular types of Helpdesk jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Helpdesk Manager jobs?

Cities near Boca Raton, FL with the most Helpdesk Manager job openings:

Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $79,506 per year, or $38.2 per hour.

Assistant Manager

Hand & Stone - 10111 W Oakland Park Blvd - Sunrise, FL

Sunrise, FL • On-site

$18 - $20/hr

Full-time

Retirement

Re-posted yesterday

Job description

Benefits:
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Wellness resources
  • 401(k)
  • Bonus based on performance
  • Flexible schedule

Hand & Stone Massage and Facial Spa in Sunrise-Sawgrass is hiring a motivated, sales-focused Assistant Spa Manager to support daily operations, membership growth, front desk performance, and team accountability.
This is a hands-on leadership role for someone who enjoys coaching a team, helping guests, driving sales, and keeping the spa running smoothly.
This position is ideal for a strong front desk leader, sales associate, retail supervisor, fitness sales professional, or assistant manager who is ready to grow into a larger leadership role.
Compensation and Benefits
• $18–$20 per hour, based on experience
• Commission opportunities
• Performance bonus opportunities
• Paid training and ongoing coaching
• Complimentary monthly massage or facial
• Employee discounts on services and retail products
• Growth opportunity into Spa Manager or other leadership roles
Key Responsibilities
• Support membership sales, conversion, retention, and guest follow-up
• Coach Spa Associates on membership value, objection handling, and closing
• Help manage the front desk during peak business hours
• Assist with appointment booking, confirmations, prebooking, and filling cancellations
• Support gift card, retail, enhancement, and package sales
• Monitor daily goals and communicate results to the team
• Assist with opening, closing, cash handling, deposits, and front desk standards
• Help maintain provider schedule productivity and reduce open appointment time
• Support hiring, onboarding, training, and coaching Spa Associates
• Resolve guest concerns professionally
• Maintain a clean, organized, professional, and brand-compliant spa
• Lead by example with urgency, professionalism, and accountability
Qualifications
• Minimum of 2 years of sales, customer service, front desk, retail, hospitality, or leadership experience preferred
• Experience in a membership-based business is strongly preferred
• Comfortable selling memberships and coaching others to sell
• Strong communication, organization, and follow-through
• Professional, dependable, and punctual
• Comfortable using reports, booking software, and point-of-sale systems
• Zenoti experience is a plus
• Bilingual English and Spanish is a plus
Schedule Requirements
Applicants must be available based on spa needs, including evenings, weekends, peak appointment periods, and some holidays.
This role requires leadership presence during busy times, not just weekday office hours.
Apply today and tell us about your sales, leadership, or membership-based business experience.
ASM640