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Helpdesk Manager Jobs in Boca Raton, FL (NOW HIRING)

Huk Gear

Assistant Store Manager

Delray Beach, FL · On-site

$21 - $24/hr

As an Assistant Store Manager at Huk Gear, you will have the opportunity to help lead our store team in delivering exceptional customer experiences while driving store profitability. In this role ...

CVS Health

Pharmacy Manager

Miramar, FL · On-site

$65 - $85/hr

Join us and be part of something bigger - helping to simplify health care one person, one family ... helping manage chronic Required Qualifications Preferred Qualifications Education Anticipated ...

CVS Health

Pharmacy Manager

Miramar, FL · On-site

$65 - $85/hr

Join us and be part of something bigger - helping to simplify health care one person, one family ... helping manage chronic Required Qualifications Preferred Qualifications Education Anticipated ...

Vesta Home

Delivery Helper

West Park, FL · On-site

$14.50 - $16.75/hr

Delivery Helper Do you enjoy hands-on work and being part of a team that brings beautiful designs ... Manager to ensure successful operations. * Show a willingness to learn new skills related to ...

GOODWILL SOUTH FLORIDA

Helper (3432)

Fort Lauderdale, FL · On-site

$14/hr

Stoking responsibilities as determined by the store manager. * Cashier duties * Processing: sorting, separating, baling, dumping trash, * Loading: loading and unloading trucks. * Helpers with a ...

New

GOODWILL SOUTH FLORIDA

Helper (2855)

Fort Lauderdale, FL · On-site

$14.25 - $17.50/hr

Stoking responsibilities as determined by the store manager. * Cashier duties * Processing: sorting, separating, baling, dumping trash, * Loading: loading and unloading trucks. * Helpers with a ...

Vesta Home

Delivery Helper

Pembroke Park, FL · On-site

$14.75 - $16.75/hr

As a Delivery Helper at Vesta Home, you'll assist in delivering and setting up high-quality ... Manager to ensure successful operations. * Show a willingness to learn new skills related to ...

Vesta Home

Delivery Helper

Pembroke Park, FL · On-site

$14.75 - $16.75/hr

As a Delivery Helper at Vesta Home, you'll assist in delivering and setting up high-quality ... Manager to ensure successful operations. * Show a willingness to learn new skills related to ...

Vesta Home

Delivery Helper

Pembroke Park, FL · On-site

$14.75 - $16.75/hr

As a Delivery Helper at Vesta Home, you'll assist in delivering and setting up high-quality ... Manager to ensure successful operations. * Show a willingness to learn new skills related to ...

Vesta Home

Delivery Helper

Pembroke Park, FL · On-site

$14.75 - $16.75/hr

As a Delivery Helper at Vesta Home, you'll assist in delivering and setting up high-quality ... Manager to ensure successful operations. * Show a willingness to learn new skills related to ...

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Showing results 21-40

All JobsHelpdesk JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Boca Raton, FL

Helpdesk Manager information

See Boca Raton, FL salary details

$35.6K

$79.5K

$118.1K

How much do helpdesk manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for helpdesk manager in Boca Raton, FL is $79,506.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $94,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What are the most commonly searched types of Helpdesk jobs in Boca Raton, FL? The most popular types of Helpdesk jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Helpdesk Manager jobs? Cities near Boca Raton, FL with the most Helpdesk Manager job openings:
Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $79,506 per year, or $38.2 per hour.

Assistant Store Manager

Huk Gear

Delray Beach, FL • On-site

$21 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

As an Assistant Store Manager at Huk Gear, you will have the opportunity to help lead our store team in delivering exceptional customer experiences while driving store profitability. In this role, you will support the Store Manager in the day-to-day operations, lead by example, and assist in the development of the retail staff. Your ability to motivate and inspire the team, along with your passion for our brand, will be crucial in realizing our store's goals and objectives.

Key Responsibilities:

  • Assist the Store Manager in all aspects of store operations including opening and closing procedures.
  • Lead, train, and mentor team members while fostering a positive work environment.
  • Drive sales through understanding customer needs and providing exceptional service.
  • Maintain visual merchandising standards to provide a welcoming shopping experience.
  • Help manage inventory processes including receiving, stocking, and maintaining the sales floor.
  • Support the execution of marketing strategies and promotional activities.
  • Act as a point of contact on behalf of the Store Manager during their absence.

Job Type:

  • Full-time

Compensation:

  • $21 to $24 based on experience

Schedule:

  • Shifts lasting between 4 to 8 hours
  • Available for both Day and Evening shifts
  • Must be available on weekdays, weekends, and holidays as needed for business operations

Requirements

Qualifications:

  • High School diploma or equivalent
  • 2-3 years of retail experience, with at least 1 year in a supervisory role
  • Proven ability to drive sales and manage store operations
  • Strong leadership skills with the ability to inspire and motivate a team
  • Excellent communication, interpersonal, and customer service skills
  • Ability to analyze sales and inventory data to make informed decisions
  • Flexible schedule, including availability on weekends, holidays, and evenings
  • Basic computer skills including a working knowledge of Microsoft Office
  • Basic interview skills and enhanced staffing knowledge
  • Ability to lift up to 25 pounds.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Health savings account
  • Employee discount
  • Weekly pay
  • Paid time off
  • Parental leave

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