Carry out any other general tasks requested by management * Follow company health and safety rules at all times What We Offer * Competitive salary * Pleasant and collaborative work environment
New
Carry out any other general tasks requested by management * Follow company health and safety rules at all times What We Offer * Competitive salary * Pleasant and collaborative work environment
New
... management Follow company health and safety rules at all times What We Offer Competitive salary Pleasant and collaborative work environment Group insurance plan 50% paid by the employer Group RRSP ...
... management Follow company health and safety rules at all times What We Offer Competitive salary Pleasant and collaborative work environment Group insurance plan 50% paid by the employer Group RRSP ...
AI & Creative Project Manager HYPERMUSE Studio is Dulcedo Group's AI Image & Video studio, built to ... Familiarity with usage rights / licensing sensitivities in content production (helpful in AI ...
AI & Creative Project Manager HYPERMUSE Studio is Dulcedo Group's AI Image & Video studio, built to ... Familiarity with usage rights / licensing sensitivities in content production (helpful in AI ...
Carry out any other general tasks requested by management * Follow company health and safety rules at all times What We Offer * Competitive salary * Pleasant and collaborative work environment
Carry out any other general tasks requested by management * Follow company health and safety rules at all times What We Offer * Competitive salary * Pleasant and collaborative work environment
Carry out any other general tasks requested by management * Follow company health and safety rules at all times What We Offer * Competitive salary * Pleasant and collaborative work environment
New
Carry out any other general tasks requested by management * Follow company health and safety rules at all times What We Offer * Competitive salary * Pleasant and collaborative work environment
New
Housekeeping attendant
Levis, QC · On-site
Help clean balconies in the spring. Requirements and advantages: DES-High school diploma or equivalent, 1 year of experience in a similar environment. Non-unionized company, retirement savings ...
Housekeeping attendant
Levis, QC · On-site
Help clean balconies in the spring. Requirements and advantages: DES-High school diploma or equivalent, 1 year of experience in a similar environment. Non-unionized company, retirement savings ...
AI & Creative Project Manager HYPERMUSE Studio is Dulcedo Group's AI Image & Video studio, built to ... Familiarity with usage rights / licensing sensitivities in content production (helpful in AI ...
AI & Creative Project Manager HYPERMUSE Studio is Dulcedo Group's AI Image & Video studio, built to ... Familiarity with usage rights / licensing sensitivities in content production (helpful in AI ...
You will be responsible for managing the emptying, making deliveries between our three residences, snow removal, gardening and other simple tasks related to preventive maintenance. Requirements:
You will be responsible for managing the emptying, making deliveries between our three residences, snow removal, gardening and other simple tasks related to preventive maintenance. Requirements:
Account Manager - Influencer
Montreal, QC · On-site
... help organize their activities and ensure their success. - Manage inbound PR requests, handle interview requests, respond to mailers, and process event invitations. - Contribute to outbound ...
Account Manager - Influencer
Montreal, QC · On-site
... help organize their activities and ensure their success. - Manage inbound PR requests, handle interview requests, respond to mailers, and process event invitations. - Contribute to outbound ...
Participate in store inventory management, including processing shipments and returns. * Assistance ... You have applied for Part-Time Sales Help opportunities in this general geographical area. Open ...
Participate in store inventory management, including processing shipments and returns. * Assistance ... You have applied for Part-Time Sales Help opportunities in this general geographical area. Open ...
Description Position overview: full time The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues ...
Description Position overview: full time The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues ...
Advisor, Total Rewards
Montreal, QC · On-site
Help manage annual total rewards cycles, including raises, salary reviews, premium programs and salary planning * Work on developing, implementing and monitoring salary structures, incentive programs ...
Advisor, Total Rewards
Montreal, QC · On-site
Help manage annual total rewards cycles, including raises, salary reviews, premium programs and salary planning * Work on developing, implementing and monitoring salary structures, incentive programs ...
Help manage annual total rewards cycles, including raises, salary reviews, premium programs and salary planning * Work on developing, implementing and monitoring salary structures, incentive programs ...
Help manage annual total rewards cycles, including raises, salary reviews, premium programs and salary planning * Work on developing, implementing and monitoring salary structures, incentive programs ...
Help manage annual total rewards cycles, including raises, salary reviews, premium programs and salary planning * Work on developing, implementing and monitoring salary structures, incentive programs ...
Help manage annual total rewards cycles, including raises, salary reviews, premium programs and salary planning * Work on developing, implementing and monitoring salary structures, incentive programs ...
Participate in store inventory management, including processing shipments and returns. * Assistance ... You have applied for Part-Time Sales Help opportunities in this general geographical area. Open ...
Participate in store inventory management, including processing shipments and returns. * Assistance ... You have applied for Part-Time Sales Help opportunities in this general geographical area. Open ...
Participate in store inventory management, including processing shipments and returns. * Assistance ... You have applied for Part-Time Sales Help opportunities in this general geographical area. Open ...
Participate in store inventory management, including processing shipments and returns. * Assistance ... You have applied for Part-Time Sales Help opportunities in this general geographical area. Open ...
Help manage annual total rewards cycles, including raises, salary reviews, premium programs and salary planning * Work on developing, implementing and monitoring salary structures, incentive programs ...
Help manage annual total rewards cycles, including raises, salary reviews, premium programs and salary planning * Work on developing, implementing and monitoring salary structures, incentive programs ...
Description Position overview: full time The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues ...
Description Position overview: full time The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues ...
Manager
Montreal, QC · Hybrid
Support the immediate supervisor by helping with work organization, operational planning and ... Establish management and communication practices that support change management, talent attraction ...
Manager
Montreal, QC · Hybrid
Support the immediate supervisor by helping with work organization, operational planning and ... Establish management and communication practices that support change management, talent attraction ...
Helpdesk Manager information
See Quebec salary details
$46.5K - $52.5K
5% of jobs
$52.5K - $58.5K
6% of jobs
$58.5K - $64.5K
7% of jobs
$68.1K is the 25th percentile. Wages below this are outliers.
$64.5K - $70.5K
10% of jobs
$70.5K - $76.5K
8% of jobs
$76.5K - $82.5K
7% of jobs
The median wage is $84.3K / yr.
$82.5K - $88.5K
18% of jobs
$92.3K is the 75th percentile. Wages above this are outliers.
$88.5K - $94.5K
20% of jobs
$94.5K - $100.5K
8% of jobs
$100.5K - $106.5K
5% of jobs
$106.5K - $112.5K
4% of jobs
$46.5K
$82.8K
$112.5K
How much do helpdesk manager jobs pay per year?
As of Aug 9, 2026, the average yearly pay for helpdesk manager in Quebec is $82,755.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $93,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a helpdesk manager?
To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.
What does a helpdesk manager do?
A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.
What is the difference between Helpdesk Manager vs IT Support Specialist?
| Aspect | Helpdesk Manager | IT Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree in IT or related field, certifications like HDI Support Center Manager | Associate's or Bachelor's degree, certifications like CompTIA A+ |
| Work Environment | Oversees helpdesk teams, manages support processes | Provides technical support directly to users |
| Employer & Industry Usage | Common in large organizations, IT departments | Found in various industries, including corporate, healthcare, education |
The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.
What are some common challenges faced by helpdesk managers, and how can they be addressed?
Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What are the most commonly searched types of Helpdesk jobs in Quebec? The most popular types of Helpdesk jobs in Quebec are:
What cities in Quebec are hiring for Helpdesk Manager jobs? Cities in Quebec with the most Helpdesk Manager job openings:
Full-time
Posted 3 days ago
New
Job description
About Us
We are a well-established and growing manufacturing company specializing in industrial coatings and surface treatments. We value quality, safety, and teamwork.
Job Description
- Follow and complete all steps indicated on the work orders
- Prepare parts before painting (masking, unmasking, etc.)
- Place parts on racks for processing
- Perform sanding as required
- Carry out any other general tasks requested by management
- Follow company health and safety rules at all times
What We Offer
- Competitive salary
- Pleasant and collaborative work environment
- Group insurance plan 50% paid by the employer
- Group RRSP
- Free parking