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Helpdesk Manager Jobs in Iowa (NOW HIRING)

Shift Manager

Cedar Rapids, IA · On-site

$15 - $18.75/hr

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

Shift Manager

Marshalltown, IA · On-site

$14 - $17.50/hr

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

Shift Manager

Oskaloosa, IA · On-site

$14 - $17.75/hr

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

Shift Manager

Indianola, IA · On-site

$14 - $17.75/hr

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

Shift Manager

Grinnell, IA · On-site

$15/hr

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

Shift Manager

Cedar Rapids, IA · On-site

$15 - $18.75/hr

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

Shift Manager

Marshalltown, IA · On-site

$14 - $17.50/hr

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

Shift Manager

Cedar Falls, IA · On-site

$13 - $16/hr

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

Shift Manager

Oskaloosa, IA · On-site

$14 - $17.75/hr

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

Shift Manager

Keokuk, IA · On-site

$15/hr

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

Shift Manager

Altoona, IA · On-site

$16/hr

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

Shift Manager

Ottumwa, IA · On-site

$14 - $18/hr

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved. To qualify ...

Showing results 41-60

Helpdesk Manager information

See Iowa salary details

$35.2K

$78.7K

$116.9K

How much do helpdesk manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for helpdesk manager in Iowa is $78,693.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $93,900.00 per year, depending on experience, location, and employer.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Iowa?

The most popular types of Helpdesk jobs in Iowa are:

What cities in Iowa are hiring for Helpdesk Manager jobs?

Cities in Iowa with the most Helpdesk Manager job openings:

Infographic showing various Helpdesk Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $78,693 per year, or $37.8 per hour.

Shift Manager

Jimmy John's

Cedar Rapids, IA • On-site

$15 - $18.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Job description

The start of something big.

Since 1983, when our founder, Jimmy John, opened his first Jimmy John's sandwich shop, our determination and rockstar performance became the foundation of settling for nothing less than the best. We are in early every morning baking fresh bread and slicing vegetables, and it is critical to have a little (or a lot) of fun along the way. We succeed together as a family because high performers thrive as a team.

Calling all Go-Getters.

As a Shift Manager, you help with day-to-day restaurant operations. Training and working alongside your team, you will also help manage food and labor costs. In other words: mama approved.

To qualify for this rockstar opportunity, you must be at least 18 years of age and authorized to work in the U.S.

Let's get this bread.

Be part of a culture of Go-Getters and Rockstars who succeed through goal setting, willingness to learn and a can-do attitude.

What's in it for you:

  • BONUS PAY ELIGIBILITY*
  • 401(k), including matching contributions
  • Paid time off
  • Employee meals and discounts
  • Health, vision, and dental insurance**
  • Potential for growth in an expanding company

Not sure if your experience aligns? We encourage you to apply. Sandwich lover or not, all backgrounds are welcome here.

*Bonuses are not guaranteed, are based on store performance, and subject to the terms of the Bonus Policy.

**Eligibility requirements apply.

Company Introduction

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!


Peach State Subs logo

About Peach State Subs

Sourced by ZipRecruiter

Since Day 1 when our founder, Jimmy, opened his first Jimmy John’s sandwich shop in 1983, we’ve had the determination and badassery to settle for nothing less than the best. We are early every morning baking fresh bread and slicing vegetables, and we’re not afraid to have a little (or a lot) of fun along the way. We succeed together as a family because let’s be honest, nobody can compete with the rockstars of Jimmy John’s. Part of what makes Jimmy John’s special is our fast-paced, high-energy, no B.S., get-it-done now, big city attitude right in your own hometown. That energy and passion are baked right into the DNA of the brand.

Industry

Food services and drinking places

Company size

5,001 - 10,000 Employees

Headquarters location

Champaign, IL, US