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Helpdesk Manager Jobs in Hawaii (NOW HIRING)

PACIFIC APPLIANCE GROUP

WAREHOUSE HELPER

Waipahu, HI · On-site

$16 - $18/hr

Helping to manage the appliance return area * Assisting with the Delivery Crews on deliveries when needed * Willing to learn key skills and practices of the industry * Communicate Clearly and ...

Global 1st Flagship

Rigger Helper

Waipahu, HI · On-site

We are a leader in Marine Support Services and Emergency Management. Serving as the Department of ... Help select, inspect, check in and check out, and properly mark weight-handling equipment used for ...

Global 1st Flagship

Rigger Helper

Waipahu, HI · On-site

$23 - $23.76/hr

We are a leader in Marine Support Services and Emergency Management. Serving as the Department of ... Help select, inspect, check in and check out, and properly mark weight-handling equipment used for ...

Global 1st Flagship

Rigger Helper

Waipahu, HI · On-site

$23 - $23.76/hr

We are a leader in Marine Support Services and Emergency Management. Serving as the Department of ... Help select, inspect, check in and check out, and properly mark weight-handling equipment used for ...

Hawaii Health Systems Corp

Kitchen Helper

Waimea, HI · On-site

$54K/yr

The Kitchen Helper performs routine manual work in the kitchen for meal preparation and serving ... Only those applicants that are scheduled for an interview with the hiring manager will be contacted.

Hawaii Health Systems Corp

Kitchen Helper

Kapaa, HI · On-site

$27K/yr

The Kitchen Helper executes routine manual tasks in the kitchen related to meal preparation and ... Only those applicants that are scheduled for an interview with the hiring manager will be contacted.

Hawaii Health Systems Corp

Kitchen Helper

Kapaa, HI · On-site

$54K/yr

The Kitchen Helper performs routine manual work in the kitchen for meal preparation and serving ... Only those applicants that are scheduled for an interview with the hiring manager will be contacted.

Zippy's

Production Helper

Waipahu, HI · On-site

$16.25/hr

Reporting to the Napoleon's Bakery Plant Manager and/or manager on duty, this position is primarily responsible for assisting with various tasks on the production floor. ESSENTIAL FUNCTIONS: * Assist ...

FCH Enterprises Inc

Production Helper

Waipahu, HI · On-site

$16.25/hr

Reporting to the Napoleon's Bakery Plant Manager and/or manager on duty, this position is primarily responsible for assisting with various tasks on the production floor. ESSENTIAL FUNCTIONS: * Assist ...

FCH Enterprises Inc

Production Helper

Waipahu, HI · On-site

$16.25/hr

Reporting to the Napoleon's Bakery Plant Manager and/or manager on duty, this position is primarily responsible for assisting with various tasks on the production floor. ESSENTIAL FUNCTIONS: * Assist ...

Marriott International

Cook Helper

Honolulu, HI · On-site

$26.94 - $33.68/hr

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

AECOM

Deputy Federal Program Manager

Honolulu, HI · On-site

$115K/yr

The selected candidate will help manage large capacity multi-year contracts, work with business line leadership to develop and lead a dedicated project team, oversee multiple project task orders ...

AECOM

Deputy Federal Program Manager

Honolulu, HI · On-site

$115K/yr

The selected candidate will help manage large capacity multi-year contracts, work with business line leadership to develop and lead a dedicated project team, oversee multiple project task orders ...

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Showing results 21-40

All JobsHelpdesk JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Hawaii

Helpdesk Manager information

See Hawaii salary details

$39K

$87K

$129.4K

How much do helpdesk manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for helpdesk manager in Hawaii is $87,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,600.00 and $103,900.00 per year, depending on experience, location, and employer.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Hawaii?

The most popular types of Helpdesk jobs in Hawaii are:

Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Hawaii as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $87,045 per year, or $41.8 per hour.

Cook Helper

Management & Training Corporation

Waimanalo, HI

$17.77/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Management & Training Corporation rating

5.4

Company rating: 5.4 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

38th of 43 rated prisons

Job description

Wage - $17.77 per hour

Schedule – Varies, Full Time, 8hr shifts

Our staff also enjoy these benefits:

  • Health, dental, vision, prescription drug and life insurance
  • Short & long-term disability 
  • 401(k) retirement plan
  • Paid time off and paid holidays
  • Professional development assistance 
  • Career advancement opportunities 

MTC is proud to operate the Hawaii Job Corps Center in Waimanalo, HI where our staff provide quality services to our local youth. We value our professional and caring employees who are dedicated to improving people’s lives and we want YOU to join our team!

What you will be doing: You’ll be responsible for providing services by replenishing essential items in the food services area and dining areas. Will assist with the stocking or food and beverage items and set up cafeteria lines and may be responsible for serving meals. Assist in the storage and inventory of supplies; transfer food ingredients and make available for the meal preparation. Clean food service area, tables and kitchen equipment and appliances as required. 

Essential functions: 

  1. Assist in the preparation of foods; weigh, measure, and mix ingredients
  2. Prepare vegetables, salads, meats, breads, and desserts as instructed or routinely set forth in an appetizing and appealing manner.
  3. Assist in washing dishes/utensils, and store in orderly fashion.  
  4. Assist with service area daily which includes keeping refrigerators, floors, and food carts clean.  
  5. Promote and support positive customer service. 

Education and Experience Requirements: 

  • High school diploma or equivalent
  • One (1) year experience 
  • Valid food handler's permit.  
  • A valid driver license with an acceptable driving record. 

Why: Make a positive impact in your community by doing meaningful work that results in a rewarding career. 

Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through customersupport@mtctrains.com or 801-693-2888.

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