Helpdesk Manager Jobs in Alaska (NOW HIRING)

Summary
As a Project Manager, you will be responsible for overall project management of medium risk projects, or projects that entail federal and/or leasing projects or project groupings.
Location of position: GSA - Public Building Services (PBS) - Office of Program and Project Management (PX)
We are currently filling thirty-four vacancies, but additional vacancies may be filled as needed.
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Duties
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1. Manages and facilitates project budget planning and execution to support each step in development. Establishes evaluation criteria, and measurements to assess projects on an ongoing basis. Exercises responsibility for the administration and management of the entire project including the facilitation and control of project planning, programming, budgeting, site selection and acquisition, appraisal, design and construction, contract evaluation, technical contract administration, etc.
2. Identifies, manages, integrates and/or adapts resources to achieve project goals while effectively managing scope, schedule and budget for assigned projects. Manages customer expectations and aligns customer requirements with Public Building Services policies. Manages projects in the General Services Administration Project System (s) of record.
3. Prepares schedules for project completion, implementing a system for review, control, and reporting on project status and recommends which phases of the project will be performed in-house or by contract.
4. Determines project risk and assesses project activities and resources to mitigate risk on behalf of the government. Implements quality assurance processes to ensure all aspects of the project are handled in a professional manner, meet the agreed to customer needs, and are in compliance with all contracts let by Public Building Services, General Services Administration.
5. Negotiates and coordinates project plans, budget objectives and schedules with management of affected customer agencies to establish and/or manage customer expectations. Informs customer officials of project status and any requirements for additional agency initiated action. Monitors action in support of project plans and schedules and reports deviations and problems to appropriate General Services Administration and other agency officials.

Requirements
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Conditions of employment

• US Citizenship or National (Residents of American Samoa and Swains Island)
• Meet all eligibility criteria within 30 days of the closing date
• Meet time-in-grade within 30 days of the closing date, if applicable
• Register with Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

• Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
• Serve a one year probationary period, if required.
• Undergo and pass a background investigation (Tier 2 investigation level).
• Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security's e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
• Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.

• The work is primarily sedentary, although there may be some walking or bending involved during construction site visits. Depending upon geographic location of position driver's license may or may not be required
• The work is usually performed in an office setting except for any necessary travel to attend meetings and conferences or conduct on-site inspections. Visits to customer agencies, contractors' facilities and construction "hard hat" sites are required. Appropriate safety equipment (e.g., hard hat, safety shoes) will be worn during on-site inspections.

Qualifications
To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information:

• Name, address, telephone number, email address;
• Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade);
• Relevant work experience-should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement.
• Education, certifications or licensures-If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts.

Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible.
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
The GS-12 salary range starts at $89,508 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
To qualify, you must have at least one year of specialized experience equivalent to the GS-11 level or higher in the Federal service.
Specialized experience is defined as experience utilizing project management practices and tools to simultaneously manage multiple construction and/or repair and alteration projects in a real estate environment. This experience must include:

1. Managing projects (balancing scope/quality, schedule and budget) requiring the services of multiple disciplines (i.e., construction, design, IT, telecommunications, interior furnishings, etc.) from project initiation phase through financial closeout;
2. Interpreting customer needs and developing them into actionable requirements;
3. Developing, managing, and balancing project plans, budgets, and schedules; and
4. Coordinating and facilitating decisions by managing multiple stakeholders.

Education
This job does not have an education qualification requirement.
Additional information
Candidates will not be hired based on their race, sex, color, religion, or national origin.
Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches.
If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.
Relocation-related expenses are not approved and will be your responsibility.
34 total vacancies will be filled.
Zone 1A: 2 positions will be filled in the following locations: Washington, DC or Raleigh, NC
Zone 1B: 3 positions will be filled in the following locations: Washington, DC, Raleigh, NC, Philadelphia, PA, Baltimore, MD or Norfolk, VA
Zone 2: 7 positions will be filled in the following locations: Boston, MA, New York, NY or Philadelphia, PA
Zone 3: 8 positions will be filled in the following locations: Atlanta, GA, Savannah, GA , Birmingham, AL, Orlando, FL, Pensacola, FL or Ft. Lauderdale, FL
Zone 4: 5 positions will be filled in the following locations: Cleveland, OH, Cincinnati, OH, Indianapolis, IN, Louisville, KY, Nashville, TN or Chicago, IL
Zone 5/6: 1 position will be filled in the following location: New Orleans, LA
Zone 7: 2 positions will be filled in the following location: Anchorage, AK
Zone 7: 2 positions will be filled in the following locations: Honolulu, HI or San Francisco, CA
Capital & Strategic Projects Office (CSPO):
CSPO Judicial: 1 position will be filled in the following locations: Washington, DC, Boston, MA, New York, NY, Philadelphia, PA, Atlanta, GA, Chicago, IL or San Francisco, CA
CSPO East: 1 position will be filled in the following locations: Philadelphia, PA or Washington, DC
CSPO NW: 2 positions will be filled in the following locations: Denver/Lakewood, CO, Kansas City, MO, Tacoma, WA or Chicago, IL
Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.
We are also accepting applications from all U.S. Citizens and Nationals under Vacancy Announcement # PX-2026-0009. You must apply separately to each announcement to be considered for both.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
You will have access to many benefits including:

• Health insurance (choose from a wide range of plans)
• Life insurance coverage with several options
• Sick leave and vacation time, including 11 paid holidays per year
• Thrift Savings Plan (similar to a 401(k) plan)
• Transit and child care subsidies
• Flexible spending accounts
• Long-term care insurance
• Training and development

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.