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Remote Helpdesk Jobs in Alaska (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Anchorage, AK · On-site +1

$17.25 - $23/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

HMG Careers

Remote Sales Representative

Circle, AK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Soldotna, AK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Anchorage, AK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Nelson Lagoon, AK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Tok, AK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Gustavus, AK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

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All JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Alaska

Remote Helpdesk information

See Alaska salary details

$13

$24

$36

How much do remote helpdesk jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote helpdesk in Alaska is $24.93, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $27.98 per hour, depending on experience, location, and employer.

What Are Remote Help Desk Jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by Remote Helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

How can I make 2000 a week working from home?

A remote helpdesk role typically pays between $15 and $25 per hour, so earning $2000 weekly would require working approximately 80 hours at the higher end of this range. To increase earnings, professionals can develop technical skills, obtain relevant certifications, and seek higher-paying positions or freelance opportunities that offer flexible hours and additional income streams.

Is AI replacing IT's help desk?

AI is automating certain help desk tasks such as troubleshooting common issues and providing basic support, but it does not fully replace the role of a remote helpdesk technician. Helpdesk professionals are still needed for complex problems, customer interaction, and system management that require human judgment and technical expertise.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What job makes $10,000 a month without a degree?

A remote helpdesk technician can potentially earn around $10,000 per month with experience, strong technical skills, and certifications such as CompTIA or Microsoft. High earnings often depend on the complexity of support, client base, and the ability to handle multiple accounts efficiently.

What is a Remote Helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

Is IT possible to get a remote help desk job?

Yes, remote help desk jobs are widely available and often require skills in troubleshooting, customer service, and familiarity with remote support tools like remote desktop software. Many companies offer these positions with flexible schedules, and relevant certifications such as CompTIA A+ can improve job prospects.
More about Remote Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Alaska? The most popular types of Helpdesk jobs in Alaska are:
What job categories do people searching Remote Helpdesk jobs in Alaska look for? The top searched job categories for Remote Helpdesk jobs in Alaska are:
What cities in Alaska are hiring for Remote Helpdesk jobs? Cities in Alaska with the most Remote Helpdesk job openings:
Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Alaska as of June 2026, with employment types broken down into 100% Full Time. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $51,859 per year, or $24.9 per hour.

Remote Kitchen Helper - Prudhoe Bay

NANA Management Services

Prudhoe Bay, AK • On-site, Remote

$16.50 - $19/hr

Other

Posted 10 days ago

Job description


This Kitchen Helper position is responsible for maintaining sanitation standards, performing a variety of cleaning, maintenance, food preparation, stocking, and serving duties in a commercial kitchen, storeroom, dinning, and serving area in remote camp locations.
Responsibilities
  • Assists cooks and others as needed and coordinates activities within a food service area.
  • Prepare food and cook vegetables, entrees, coffee, sauces, meats, etc.
  • Maintains a variety of products at certain levels in preparation, serving, or storage areas including service machines.
  • Stocks various food service areas with various products and materials.
  • Cleans dishes, utensils, pots, pans etc. and places in assigned storage areas in an organized and orderly manner.
  • Washes objects by hand or with cleaning equipment.
  • Cleans, sweeps, wipes down, etc. all general dining, kitchen, or storage areas (in some cases), spike rooms, and equipment as well as all floors.
  • Assists with various periodically scheduled large cleaning projects.
  • Removes garbage from assigned areas.
  • Sets up, breaks down, and cleans tables, snack bars, display cases, serving lines, etc.
  • May occasionally prepare food or cook vegetables, entrees, coffee, sauces, meats, etc.
  • May also be combined with other position duties.
  • Notify supervisor is safety and sanitation standards are not being met.
  • This position has no supervisory responsibilities.
  • Other duties that are pertinent to the department or unit's success also may be assigned.

Qualifications
  • High School Diploma or GED equivalent.
  • At least one (1) year of work experience in a commercial kitchen or documented vocational training sufficient to demonstrate a knowledge of industrial cleaning equipment, restaurant food preparation, and general commercial cleaning processes.
  • Must have or obtain an Alaska Food Workers Card and/or ServSafe Certification upon hire.
  • Must pass all pre-employment contract requirements which may include but are not limited to: drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility.
  • Must be able to cooperate and work as part of a team with fellow employees, customers and clients.
  • Must be able to make decisions in the moment with little to no supervision.
  • Must be able to be on your feet for 12 hours per shift for the scheduled rotation.
  • Must be able to live in dormitory style settings and meet cleanliness requirements of the remote camp.
  • Contract requires employees to speak, understand, read and write English.
  • Must meet and adhere to all safety guidelines and regulations set forth by the company and client.

CANDIDATES RESIDING OUTSIDE ANCHORAGE AREA:
Candidates residing in Alaska & the Lower 48 for any contract: For the purposes of pre-employment testing, Anchorage will be considered the point of hire (with the exception of drug testing, which will be conducted near the candidate's place of residence). Employee is responsible for any travel expenses and needed accommodations related to pre-employment tasks that need to be completed in Anchorage, AK. This includes, but is not limited to, any safety training requirements, required pre-employment testing and/or training such as physical, DOT physical/medical card, fit for duty, audiogram, and/or other testing required by contract/company (NSTC, APICC training, security licensing requirements, etc.).
Candidates residing in Alaska for Alyeska Contract: pre-employment testing will be scheduled near the candidate's area of residence within the state. The only exception is when the candidate lives in a region without the necessary service providers to complete all requirements.
Flights to Remote Locations: All employees are responsible for all expenses related to reporting to point of hire (Anchorage, AK) for scheduled trips paid for by the company for remote locations.
Working Conditions and Physical Requirements
Weather: Indoor/Outdoor. Frequently exposed to arctic conditions.
Noise level: Moderate to Loud
Description of environment: This is an industrial kitchen setting located in a remote camp.
Must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch.
Travel: Must be able to travel by plane and/or bus to remote camps.
Physical requirements: Fit For Duty Test
  • Lift: Lift 50 lbs. from floor to knuckle x 2 Lift:
  • Lift 50 lbs. from floor to waist x 2 Lift:
  • Lift 35 lbs. from floor to shoulders x 2
  • Stoop & Twist: Perform alternate cross over toe touches x 10 each side, self-paced but continuous.
  • Kneel: Kneel on one knee and stand. Return to kneel on opposite knee. Repeat alternate kneeling sequence x 5 for each knee, self-paced but continuous.
  • Squat Test: Functionally squat x 5, self-paced but continuous. Stairs: Climb up and down 10 steps x 6 for a total of 60 steps;
  • Allow 30 second rest after climbing up and down each set of 30 steps, self-paced.Stairs & Carry: Climb up and down 10 steps x 6 for a total of 60 steps while carrying 10 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced.
  • Allow a 30 second rest period after climbing up and down 30 steps while carrying.

NMS Core Values
Safety guides our behavior.
Honesty and integrity govern our activities.
Commitments made will be fulfilled.
All individuals are treated with dignity and respect.
The environment will be protected and sustained.

Apply