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Helpdesk Internship Jobs in Texas (NOW HIRING)

Harwood Hospitality Group

Marketing Internship

Dallas, TX · On-site

$14.75 - $19.75/hr

Help coordinate photography, videography, and creative assets * Assist with email campaigns ... Previous internship or work experience in hospitality, marketing, or sales * Duration: Summer ...

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Helpdesk Internship information

What is a helpdesk internship?

A Helpdesk Internship is an entry-level position where interns assist with technical support tasks, such as troubleshooting hardware and software issues, responding to user inquiries, and maintaining IT systems. Interns gain practical experience in diagnosing problems, using ticketing systems, and communicating solutions to end-users. This role is ideal for students or recent graduates interested in starting a career in IT support. Interns often work under the supervision of experienced professionals and may have opportunities to learn about network administration and cybersecurity.

What are the key skills and qualifications needed to thrive as a helpdesk intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication skills, patience, and a willingness to learn help you effectively resolve user issues and work within a team. These competencies are crucial for delivering timely technical support and ensuring user satisfaction in a fast-paced IT environment.

What are some common challenges faced during a helpdesk internship, and how can they be overcome?

Helpdesk interns often face challenges such as handling a high volume of support requests and troubleshooting unfamiliar technical issues. It's common to feel overwhelmed at first, but leveraging documentation, asking questions, and learning from experienced team members can help build confidence. Effective communication is key—clearly documenting issues and solutions not only aids your own learning but also helps the entire support team. Over time, exposure to diverse technical problems enhances your problem-solving skills and prepares you for more advanced IT roles.

What is the difference between Helpdesk Internship vs Helpdesk Technician?

AspectHelpdesk InternshipHelpdesk Technician
Required CredentialsTypically pursuing or recent graduate, some technical certificationsRelevant certifications like CompTIA A+, technical experience
Work EnvironmentTraining-focused, entry-level, often in IT support teamsFull-time, operational support, troubleshooting hardware/software
Employer & Industry UsageInternships offered by companies for training purposesFull-time role in IT support departments across industries

Helpdesk Internships are designed for students or recent graduates gaining initial experience, often with a focus on learning and training. Helpdesk Technicians are experienced professionals providing ongoing technical support. While both roles involve troubleshooting and customer service, internships are entry-level and temporary, whereas technicians are full-time staff responsible for maintaining IT systems.

What are the most commonly searched types of Helpdesk jobs in Texas?

The most popular types of Helpdesk jobs in Texas are:

What are popular job titles related to Helpdesk Internship jobs in Texas?

For Helpdesk Internship jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Helpdesk Internship jobs in Texas look for?

The top searched job categories for Helpdesk Internship jobs in Texas are:

What cities in Texas are hiring for Helpdesk Internship jobs?

Cities in Texas with the most Helpdesk Internship job openings:

Helpdesk Internship jobs near you
Infographic showing various Helpdesk Internship job openings in Texas as of August 2026, with employment types broken down into 10% Internship, 68% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Supply Chain Intern - Summer 2027

Prime Controls

Lewisville, TX

$16.75 - $22.75/hr

Full-time, Temporary, Internship

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Prime Controls rating

9.3

Company rating: 9.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

About Prime Controls

Established in 2004, Prime Controls, L.P. is a family-owned Systems Integration and I&C Construction firm dedicated to meeting clients’ industrial automation and control requirements. As a Main Automation Contractor, we offer comprehensive solutions, supported by our size, expertise, and extensive experience. With a professional team of 1000+ employees, Prime Controls serves customers nationwide from our Dallas, Texas headquarters and offices throughout the United States. Our mission is to deliver the highest quality professional services while prioritizing our employees’ well-being and fostering an exceptional workplace environment. 


The Role

Get an inside look at the materials and procurement engine that keeps our projects and panel shop running. As a Supply Chain Intern, you’ll support sourcing, purchasing, and logistics activities—helping ensure the right equipment and materials reach the right project at the right time.

Responsibilities

  • Support purchase order creation, tracking, and expediting with vendors and suppliers.
  • Help maintain bills of material (BOMs), item data, and procurement records.
  • Assist with vendor quote requests, price comparisons, and lead-time follow-up.
  • Support receiving, inventory counts, and material staging for pre-fabrication and field delivery.
  • Help reconcile packing slips, purchase orders, and invoices.
  • Contribute to reporting and analysis on spend, lead times, or supplier performance.

What You’ll Bring

Required

  • Currently pursuing a bachelor’s degree in Supply Chain Management, Logistics, Business, Industrial Engineering, or a related field.
  • Strong Microsoft Excel skills and comfort working with data.
  • Detail-oriented, organized, and able to manage multiple tasks.
  • Strong communication skills and a willingness to learn in both office and warehouse settings.
  • Available to work full-time for the duration of the summer program.

Preferred

  • Exposure to ERP or procurement systems.
  • Interest in construction, manufacturing, or industrial supply chains.

Internship Details

  • This is a full-time summer internship running approximately 8–10 weeks during Summer 2027, based at various Prime Controls locations.
  • Interns work alongside experienced professionals on meaningful, real-world projects and receive mentorship throughout the program.
  • The internship is designed to build practical, career-ready skills and to help interns explore career paths at Prime Controls.
  • Strong performers may be considered for future internship terms or full-time opportunities.

What We Offer

Full-time employees enjoy a comprehensive benefits package including, but not limited to: 

  • Health, Dental, and Vision coverage 
  • Flexible Spending Account(s) 
  • Generous PTO 
  • ESOP Program 
  • Numerous company events 
  • 401(k) matching and more! 

Physical requirements and work environment expectations vary by position. Generally, roles at Prime Controls may involve moderate noise, occasional exposure to outdoor weather conditions, and, depending on the role, work at heights or around airborne particles and electrical components. Physical activities may include standing, walking, sitting, climbing, balancing, stooping, kneeling, crouching, or crawling, as well as the use of hands, arms, and voice communication. Some roles may require lifting and/or moving up to 50 pounds. Vision requirements may include close vision, distance vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Prime Controls is an Equal Opportunity Employer/Affirmative Action/Veteran/Disabled employer. 

As a federal contractor, Prime Controls is required to participate in the federal government’s E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. 

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