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Helpdesk Engineer Jobs in Houston, TX (NOW HIRING)

EN Engineering LLC

Substation Owner's Engineer

Houston, TX · Remote

$95K - $121K/yr

The Substation Owner's Engineer (OE) serves as a senior technical advisor for electrical substation ... We solve complex challenges for clients across North America and expanding markets, helping them ...

PBS Engineers

Plumbing Design Engineer

Houston, TX

$81K - $102K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join PBS Engineers And Help Us Transform The Industry Are you a driven professional seeking new challenges while advancing your career? PBS Engineers is looking for talented individuals to join our ...

PBS Engineers

Plumbing Design Engineer

Houston, TX · On-site

$81K - $102K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join PBS Engineers And Help Us Transform The Industry Are you a driven professional seeking new challenges while advancing your career? PBS Engineers is looking for talented individuals to join our ...

PBS Engineers, Inc.

Plumbing Design Engineer

Houston, TX · On-site

$81K - $102K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join PBS Engineers And Help Us Transform The Industry Are you a driven professional seeking new challenges while advancing your career? PBS Engineers is looking for talented individuals to join our ...

PBS Engineers

Senior Plumbing Design Engineer

Houston, TX · On-site

$95K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join PBS Engineers And Help Us Transform The Industry Are you a driven professional seeking new challenges while advancing your career? PBS Engineers is looking for talented individuals to join our ...

PBS Engineers

Senior Plumbing Design Engineer

Houston, TX

$99K - $137K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join PBS Engineers And Help Us Transform The Industry Are you a driven professional seeking new challenges while advancing your career? PBS Engineers is looking for talented individuals to join our ...

Schweitzer Engineering Laboratories

Civil Engineer

Houston, TX · On-site

$92K - $142K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As Substation Civil/Structural Engineer in Engineering Services, you'll provide solutions and services that help our customers protect and control critical electrical infrastructure and power systems ...

United Airlines, Inc.

Line Engineer

Houston, TX · On-site

$10K/mo

If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilitie The Line Engineer provides engineering support for ...

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Showing results 21-40

All JobsHelpdesk Engineer JobsHelpdesk Engineer Jobs in Houston, TX

Helpdesk Engineer information

See Houston, TX salary details

$22.4K

$59.1K

$88.8K

How much do helpdesk engineer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for helpdesk engineer in Houston, TX is $59,106.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $68,800.00 per year, depending on experience, location, and employer.

What are some common challenges a helpdesk engineer faces, and how can they be addressed?

Helpdesk Engineers often encounter challenges such as handling a high volume of support requests, managing users who may be frustrated, and troubleshooting a wide range of technical issues with varying complexity. Effective time management and prioritization skills are essential to ensure critical issues are resolved promptly. Building strong communication skills and maintaining patience can help in diffusing tense situations and providing clear guidance to users. Additionally, staying current with the latest technologies and internal processes can help streamline problem-solving and improve overall efficiency.

What is the difference between Helpdesk Engineer vs Technical Support Specialist?

AspectHelpdesk EngineerTechnical Support Specialist
CertificationsCompTIA A+, Network+; Microsoft certificationsCompTIA A+, vendor-specific certifications
Work EnvironmentHelpdesk teams, IT support centers, remote supportCustomer service centers, remote troubleshooting, on-site support
Industry UsageIT departments, tech companies, managed service providersIT service providers, software companies, hardware vendors

Helpdesk Engineers and Technical Support Specialists both assist users with technical issues, often requiring similar certifications and working in support centers. However, Helpdesk Engineers typically handle more complex technical problems and may be involved in network troubleshooting, while Technical Support Specialists focus more on end-user support and product-specific issues.

What are the key skills and qualifications needed to thrive as a helpdesk engineer?

To thrive as a Helpdesk Engineer, you need strong technical troubleshooting skills, a solid understanding of computer systems, networks, and often a relevant IT degree or certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Excellent communication, patience, and customer service skills help you resolve user issues efficiently and build trust. These skills and qualities are crucial for ensuring minimal downtime, user satisfaction, and effective technical support within an organization.

What does a helpdesk engineer do?

A Helpdesk Engineer is responsible for providing technical support and troubleshooting assistance to end users experiencing issues with computer systems, software, or hardware. They typically respond to support tickets, diagnose problems, and help resolve technical issues either remotely or in person. Helpdesk Engineers may also assist with installing and configuring IT equipment, maintaining system documentation, and escalating complex issues to higher-level IT staff when necessary. Their goal is to ensure users can work efficiently by resolving technical problems quickly and effectively.

What are popular job titles related to Helpdesk Engineer jobs in Houston, TX?

For Helpdesk Engineer jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Helpdesk Engineer jobs in Houston, TX look for?

The top searched job categories for Helpdesk Engineer jobs in Houston, TX are:

What cities near Houston, TX are hiring for Helpdesk Engineer jobs?

Cities near Houston, TX with the most Helpdesk Engineer job openings:

Helpdesk Engineer jobs near you
Infographic showing various Helpdesk Engineer job openings in Houston, TX as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $53,627 per year, or $25.8 per hour.

Project Engineer*

Keystone Engineering Inc.

Texas City, TX • On-site

Full-time

Re-posted 23 days ago

Job description

Keystone Engineering Inc. opened for business in 1988 and for decades, has been a reliable provider of qualified engineering resources and technically innovative solutions. Keystone was founded to be an enduring company, and to provide an environment for our employees and clients to innovate, thrive, and be successful.
Keystone's family of companies include: Milestone Project Services, SIS SILverstone, VeraPro, and Salmon & Associates
Our varied and extensive experience indicates that successful projects come down to personnel. We incorporate their individual skills in a process that's geared toward excellence. The intentional pairing of people and process is the reason why clients know that they can trust their projects in the hands of Keystone. Services Offered: 3D Laser Scanning, Controls & Automation, Construction Management, Design & Drafting, Engineering: Civil/Structural, Electrical, Mechanical, Process, Functional Safety, Information Technology, Instrumentation, On-Site Services, Operations & Commissioning Support, Procurement, Project Management.
Keystone Engineering is currently seeking a Project Engineer for a Texas City area onsite position.
Position Type: Full-time
Location: Texas City, TX
Work Environment/Physical Demands: Office/Sedentary, Plant
Travel Requirements: Occasional
Essential Functions:
  • Work onsite within a Capital Projects Team at a client facility in the Donaldsonville/St. James Area.
  • Support engineering requests from plant operations and maintenance staff to develop solutions and engineered deliverables across the site.
  • Provide scope development from initial stages through AFE funding and project execution for multi-discipline plant capital projects.
  • Manage internal and external resources for execution of engineering and design packages to be issued for construction.
  • Coordinate with client procurement on materials and services requisitioning for timely delivery of project critical items.
  • Provide stewardship throughout all phases of engineering and construction to ensure project success.
  • Follow all client standards and project execution procedures.
  • Provide accountability and regular communications with project team and stakeholders.
  • Ensure project commitments toward schedule are achieved.
  • Support project reporting metrics and manage deviations.
  • Promote safety in all aspects of involvement.

Requirements:
  • B.S. in Engineering from an ABET-accredited program (BSME, BSChE, BSCE, or BSEE)
  • 2-5 years of experience preferred from plant facility assignments and/or consulting engineering office positions.
  • Familiarity with project management principles and performance metrics.
  • Ability to make field trips and lead in all project communications.
  • Background with SAP is helpful, but not required.
  • Current TWIC Card needed.
  • Strong written and verbal communication skills.
  • Self-motivated, organized, and solution advocate.
  • Team Player and willingness to help others
  • Attention to detail.
  • Applicants must be currently authorized to work in the U.S. for any employer.

Equal Opportunity Employer, including disabled and veterans.

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