Helpdesk Support Technician
$20.50 - $27.75/hr
Associate degree or IT certifications (CompTIA A+, Network+, etc.) preferred * Experience working with Virtualization technologies (VMWare, Nutanix, HyperV, etc.) preferred * Experience supporting ...
$20.50 - $27.75/hr
Associate degree or IT certifications (CompTIA A+, Network+, etc.) preferred * Experience working with Virtualization technologies (VMWare, Nutanix, HyperV, etc.) preferred * Experience supporting ...
$20.50 - $27.75/hr
Associate degree or IT certifications (CompTIA A+, Network+, etc.) preferred * Experience working with Virtualization technologies (VMWare, Nutanix, HyperV, etc.) preferred * Experience supporting ...
Rosemont, IL · On-site
$15.40 - $22.20/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Rosemont, IL · On-site
$15.40 - $22.20/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Geneva, IL · On-site
$15 - $22.20/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Geneva, IL · On-site
$15 - $22.20/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
$15.40 - $22.20/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
$15.40 - $22.20/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Skokie, IL · On-site
$15.40 - $22.20/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Skokie, IL · On-site
$15.40 - $22.20/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
$15 - $22.20/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
$15 - $22.20/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
$15.40 - $22.20/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
$15.40 - $22.20/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Schaumburg, IL · On-site
$15 - $21.60/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Schaumburg, IL · On-site
$15 - $21.60/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Kildeer, IL · On-site
$15 - $22.20/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Kildeer, IL · On-site
$15 - $22.20/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Geneva, IL · On-site
$15 - $22.20/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Geneva, IL · On-site
$15 - $22.20/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Kildeer, IL · On-site
$15 - $22.20/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Kildeer, IL · On-site
$15 - $22.20/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Rosemont, IL · On-site
$15.40 - $22.20/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Rosemont, IL · On-site
$15.40 - $22.20/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Chicago Ridge, IL · On-site
$15.40 - $22.20/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Chicago Ridge, IL · On-site
$15.40 - $22.20/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Kildeer, IL · On-site
$15 - $22.20/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Kildeer, IL · On-site
$15 - $22.20/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Schaumburg, IL · On-site
$15 - $21.60/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Schaumburg, IL · On-site
$15 - $21.60/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Schaumburg, IL · On-site
$15 - $21.60/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Schaumburg, IL · On-site
$15 - $21.60/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Algonquin, IL · On-site
$15 - $22.20/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Algonquin, IL · On-site
$15 - $22.20/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
$15.40 - $22.20/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
$15.40 - $22.20/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Algonquin, IL · On-site
$15 - $22.20/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Algonquin, IL · On-site
$15 - $22.20/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Skokie, IL · On-site
$15.40 - $22.20/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Skokie, IL · On-site
$15.40 - $22.20/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
$14.04 - $15.70
12% of jobs
$17.16 is the 25th percentile. Wages below this are outliers.
$15.70 - $17.36
15% of jobs
The median wage is $18.98 / hr.
$17.36 - $19.02
24% of jobs
$19.02 - $20.68
13% of jobs
$20.68 - $22.34
9% of jobs
$22.65 is the 75th percentile. Wages above this are outliers.
$22.34 - $24
16% of jobs
$24 - $25.66
5% of jobs
$25.66 - $27.32
2% of jobs
$27.32 - $28.98
3% of jobs
$28.98 - $30.64
0% of jobs
$30.64 - $32.30
1% of jobs
$14
$20
$32
| Aspect | Helpdesk Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer certifications like CompTIA A+ | High school diploma; certifications like Customer Service Certification can be a plus |
| Work Environment | IT support centers, corporate offices, remote | Call centers, retail, online support platforms |
| Employer & Industry Usage | IT companies, tech support firms, corporate IT departments | Retail, e-commerce, service industries |
| Common Search & Comparison Intent | Helpdesk Associate vs Customer Support Specialist |
Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.

$20.50 - $27.75/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 22 days ago
Mandarich Law Group, LLP is one of the nation's leading creditors' rights law firms, with offices in 11 states. We are committed to providing a collaborative and professional work environment where our teams thrive and grow.
        Act as the first point of contact for technical support via phone, email, and walk-ups
        Troubleshoot hardware, software, and network issues-escalating when needed
        Set up new user workstations and manage employee onboarding/offboarding
        Support Windows desktops, Microsoft Office applications, printers, and other common business tools
        Maintain accurate records of issues and resolutions in our ticketing system
        Assist with user account management, password resets, and access rights via Active Directory
Requirements
Benefits