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Helpdesk Associate Jobs in Itasca, IL (NOW HIRING)

Sales Associate

Rosemont, IL · On-site

$15.40 - $22.20/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Sales Associate

Geneva, IL · On-site

$15 - $22.20/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Skokie, IL · On-site

$15.40 - $22.20/hr

Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Sales Associate

Schaumburg, IL · On-site

$15 - $21.60/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Kildeer, IL · On-site

$15 - $22.20/hr

Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Geneva, IL · On-site

$15 - $22.20/hr

Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Kildeer, IL · On-site

$15 - $22.20/hr

Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Rosemont, IL · On-site

$15.40 - $22.20/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Sales Associate

Chicago Ridge, IL · On-site

$15.40 - $22.20/hr

Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Kildeer, IL · On-site

$15 - $22.20/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Sales Associate

Schaumburg, IL · On-site

$15 - $21.60/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Schaumburg, IL · On-site

$15 - $21.60/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Sales Associate

Algonquin, IL · On-site

$15 - $22.20/hr

Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Rosemont, IL

$15.40 - $22.20/hr

Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Algonquin, IL · On-site

$15 - $22.20/hr

Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Sales Associate

Skokie, IL · On-site

$15.40 - $22.20/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Showing results 21-40

Helpdesk Associate information

See Itasca, IL salary details

$14

$20

$32

How much do helpdesk associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for helpdesk associate in Itasca, IL is $20.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.41 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Associate vs Customer Support Specialist?

AspectHelpdesk AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like CompTIA A+High school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentIT support centers, corporate offices, remoteCall centers, retail, online support platforms
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, e-commerce, service industries
Common Search & Comparison IntentHelpdesk Associate vs Customer Support Specialist

Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.

What are the most commonly searched types of Helpdesk jobs in Itasca, IL? The most popular types of Helpdesk jobs in Itasca, IL are:
What cities near Itasca, IL are hiring for Helpdesk Associate jobs? Cities near Itasca, IL with the most Helpdesk Associate job openings:
Infographic showing various Helpdesk Associate job openings in Itasca, IL as of August 2026, with employment types broken down into 60% Full Time, 36% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution, with an average salary of $43,472 per year, or $20.9 per hour.

$20.50 - $27.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Job description

Mandarich Law Group, LLP is one of the nation's leading creditors' rights law firms, with offices in 11 states. We are committed to providing a collaborative and professional work environment where our teams thrive and grow.

         Act as the first point of contact for technical support via phone, email, and walk-ups

         Troubleshoot hardware, software, and network issues-escalating when needed

         Set up new user workstations and manage employee onboarding/offboarding

         Support Windows desktops, Microsoft Office applications, printers, and other common business tools

         Maintain accurate records of issues and resolutions in our ticketing system

         Assist with user account management, password resets, and access rights via Active Directory

Requirements

  • 1-2 years of IT support experience (internships or part-time roles count too!)
  • Strong communication skills-you're just as comfortable talking to people as you are working with machines
  • Curious, proactive, and eager to learn
  • Associate degree or IT certifications (CompTIA A+, Network+, etc.) preferred
  • Experience working with Virtualization technologies (VMWare, Nutanix, HyperV, etc.) preferred
  • Experience supporting remote users or working in a legal or professional services environment preferred
    • Comfortable working with:
    • Windows 10/11, Windows Server 2019/2022
    • Microsoft Office Suite
    • Printers, desktops, laptops, and mobile devices
    • Basic networking concepts (IP, DNS, DHCP)
    • Active Directory (bonus points for experience with Group Policy) 

Benefits

  • Competitive Base Salary
  • Medical, Dental, and Vision Coverage; 401K plan with company match
  • Company paid Life Insurance
  • Short and Long Term Disability
  • PTO, Float holiday
  • Paid Parental Leave