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Helpdesk Associate Jobs in Bellwood, IL (NOW HIRING)

Clarity Partners LLC

HelpDesk Analyst

Chicago, IL · On-site

$50K - $60K/yr

Associate degree or 2+ years of college-level coursework, or equivalent work experience. * 2+ years of experience working in a Help Desk environment. * 2+ years of experience in a customer service ...

Magicforce

Helpdesk Analyst

Chicago, IL

$30 - $40/hr

... Help Desk via telephone calls, walk-ins, voice mails, faxes, and emails- escalating issues through ... possess an Associate Degree or 2 years of college level courses. 3. Must possess 2 +years ...

Clarity Partners LLC

HelpDesk Analyst

Chicago, IL · On-site

$50K - $60K/yr

Associate degree or 2+ years of college-level coursework, or equivalent work experience. * 2+ years of experience working in a Help Desk environment. * 2+ years of experience in a customer service ...

Express

Sales Associate

Orland Park, IL · On-site

$15 - $21.60/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express

Sales Associate

Lombard, IL · On-site

$15 - $21.60/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express & Bonobos

Sales Associate

North Riverside, IL · On-site

$58K - $87K/yr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express

Sales Associate

Chicago, IL · On-site

$16.20 - $21.45/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express

Sales Associate

North Riverside, IL · On-site

$58K - $87K/yr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Express

Sales Associate

Aurora, IL · On-site

$15 - $21.60/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Express & Bonobos

Sales Associate

Lombard, IL · On-site

$15 - $21.60/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express

Sales Associate

Lombard, IL · On-site

$15 - $21.60/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Four Seasons Heating

Help Desk Associate

Chicago, IL · On-site

$65K - $75K/yr

Helpdesk Technician Company: Four Seasons Heating, Air Conditioning, Plumbing & Electric Location: Bedford Park, IL Pay: $65k-$75k About Us Four Seasons Heating and Cooling is Chicagoland's leading ...

Express

Sales Associate

Norridge, IL · On-site

$15 - $21.45/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express

Sales Associate

Norridge, IL · On-site

$15 - $21.45/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Express & Bonobos

Sales Associate

Chicago, IL · On-site

$16.20 - $21.45/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express & Bonobos

Sales Associate

Norridge, IL · On-site

$15 - $21.45/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express & Bonobos

Sales Associate

Aurora, IL · On-site

$15 - $21.60/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express

Sales Associate

Lombard, IL

$58K - $87K/yr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

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All JobsHelpdesk Associate JobsHelpdesk Associate Jobs in Bellwood, IL

Helpdesk Associate information

See Bellwood, IL salary details

$14

$21

$32

How much do helpdesk associate jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for helpdesk associate in Bellwood, IL is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.56 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Associate vs Customer Support Specialist?

AspectHelpdesk AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like CompTIA A+High school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentIT support centers, corporate offices, remoteCall centers, retail, online support platforms
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, e-commerce, service industries
Common Search & Comparison IntentHelpdesk Associate vs Customer Support Specialist

Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.

What cities near Bellwood, IL are hiring for Helpdesk Associate jobs?

Cities near Bellwood, IL with the most Helpdesk Associate job openings:

Helpdesk Associate jobs near you

HelpDesk Analyst

Clarity Partners LLC

Chicago, IL • On-site

$50K - $60K/yr

Full-time

Posted 5 days ago

Job description

Voted one of Chicago's Best Places to Work by the Chicago Tribune for the ninth year in a row, Clarity Partners is hiring!
Clarity Partners is seeking a Help Desk Analyst II local to Chicago, IL to support a large client of ours. In this position, you will serve as a first point of contact for end users, resolving and escalating issues reported by phone, walk-in, voicemail, fax, and email, while helping maintain Help Desk documentation and procedures. This position is on-site.
Responsibilities:
  • Provide friendly, efficient, and professional customer service to all end users contacting the Help Desk.
  • Answer, log, and track incoming issues and requests received by phone, walk-in, voicemail, fax, and email.
  • Evaluate the severity and priority of each customer issue or request.
  • Attempt first-call resolution whenever possible and practical.
  • Assign calls to the appropriate individual or support queue based on information gathered.
  • Follow up with customers to confirm resolution or communicate the status of in-progress issues.
  • Escalate unresolved issues through the proper support channels.
  • Maintain and update Help Desk manuals, contact sheets, location sheets, and support policies and procedures.
  • Provide clerical, administrative, and organizational support to the Help Desk Manager as needed.
  • Function as a collaborative team member within the Help Desk and broader HIS department.

Requirements
Requirements:
  • Associate degree or 2+ years of college-level coursework, or equivalent work experience.
  • 2+ years of experience working in a Help Desk environment.
  • 2+ years of experience in a customer service and/or information technology environment.
  • Strong customer service orientation with excellent verbal and written communication skills.
  • Experience using remote-control/remote-support tools to diagnose and resolve issues.
  • Strong attention to detail and ability to follow established procedures.
  • Ability and willingness to contribute to process improvement.
  • A+ Certification preferred.
  • Experience in a healthcare environment preferred.

Clarity is committed to fair and equitable compensation practices. For the Help Desk Analyst II, the base salary range $50,000 - $60,000. The range represents a good faith estimate that Clarity reasonably expects to pay for this job at the time of posting. Compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

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