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Helpdesk Associate Jobs in Maryland (NOW HIRING)

Express & Bonobos

Retail Sales Associate

Bethesda, MD · On-site

$19 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

Express

Retail Sales Associate

Bethesda, MD · On-site

$19 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Express

Sales Associate Keyholder

Bowie, MD · On-site

$15 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Bonobos

Retail Sales Associate

Bethesda, MD · On-site

$19 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

Express

Retail Sales Associate

Bethesda, MD

$19 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Bonobos

Retail Sales Associate

Bethesda, MD · On-site

$19 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

Bonobos

Retail Sales Associate

Bethesda, MD · On-site

$19 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

Meow Wolf

IT Helpdesk Engineer

California, MD

$35.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Associate's or Bachelor's degree in a technical field (or equivalent experience). * Helpdesk experience; CompTIA A+ and Network+ certifications; basic understanding of the OSI model. Work Environment ...

Mountain Peak Marketing, Inc.

Sales Associate

Baltimore, MD · On-site

$14 - $19/hr

We offer customers a unique shopping experience that can not only help educate the customer but ... Sales Associates will be the face of our client's products and reputation through in-store ...

Mountain Peak Marketing, Inc.

Sales Associate

Baltimore, MD · On-site

$14 - $19/hr

We offer customers a unique shopping experience that can not only help educate the customer but ... Sales Associates will be the face of our client's products and reputation through in-store ...

GMS Inc

Delivery Helper

Hagerstown, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Delivery Helper The primary functions of the Delivery Helper are to load, locate job sites, backing ... Hourly associates may be eligible for overtime based on business needs. Depending on the role ...

H&H

IT Support Technician - Helpdesk

Annapolis, MD · On-site

$21.25 - $29.25/hr

  • Retirement

Associate's or bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. * Experience supporting technology within a civil engineering, architecture ...

KnitWell Group

$14.25 - $19.25/hr

  • Retirement

You help keep the store looking beautiful by ensuring merchandise is well-organized and in the ... Sales Associate or customer-focused experience (preferred) * Brings a hospitality mindset when ...

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Showing results 41-60

All JobsHelpdesk Associate JobsHelpdesk Associate Jobs in Maryland

Helpdesk Associate information

See Maryland salary details

$13

$20

$32

How much do helpdesk associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for helpdesk associate in Maryland is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Associate vs Customer Support Specialist?

AspectHelpdesk AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like CompTIA A+High school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentIT support centers, corporate offices, remoteCall centers, retail, online support platforms
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, e-commerce, service industries
Common Search & Comparison IntentHelpdesk Associate vs Customer Support Specialist

Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.

What are the most commonly searched types of Helpdesk jobs in Maryland?

The most popular types of Helpdesk jobs in Maryland are:

What cities in Maryland are hiring for Helpdesk Associate jobs?

Cities in Maryland with the most Helpdesk Associate job openings:

Helpdesk Associate jobs near you
Infographic showing various Helpdesk Associate job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,333 per year, or $20.8 per hour.

Retail Sales Associate

Express & Bonobos

Bethesda, MD • On-site

$19 - $28/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Overview
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Bonobos
Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at www.bonobos.com. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.
Guideshop Name
Bethesda Row
Responsibilities and Qualifications
Bonobos is seeking a Guide, otherwise known as Retail Sales Associate, in our Guideshop.
A Guide is our version of a retail sales associate who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. Our Guides bring their knowledge to the forefront and deliver exceptional customer experience in a unique retail setting. At Bonobos, we offer a best-in-class product assortment that includes a full wardrobe of better-fitting men's clothing, for every guy, for every occasion, with clothes available to try on at our retail Guideshop locations. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-based store. Don't think traditional retail; what we're building you haven't seen before.
KEY RESPONSIBILITIES
  • Responsible for delivering exceptional customer experiences and maximizing personal sales results
  • Cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued
  • Generate leads for current and future Bonobos business
  • Consistently achieve personal sales goals
  • Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays

ESSENTIAL QUALIFICATIONS
  • Have 1-3 years of sales or relevant experience
  • Knowledge of men's fashion, fabrics, styles, and fit

PREFERRED QUALIFICATIONS (SKILLS AND ABILITIES)
  • Collaborative, work well in a team setting and driven by relationship building
  • Self-starter that values self-awareness, intellectual honesty, judgement, empathy and positive energy
  • Possess strong time management and organizational skills
  • Strong communicator and skilled at written and verbal communication

BENEFITS AND COMPENSATION
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
  • Medical, pharmacy, dental and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Ful-time and part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Pay Range
$19.00 - $28.00 per hour
Closing
If you would like to know more about the California Consumer Privacy Act click here.
Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

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