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Helpdesk Assistant Jobs in Ontario (NOW HIRING)

Mill Helper

Woodstock, ON

CA$27 - CA$28/hr

Join Amrize as a Mill Helper and help construct what's next. If you're ready to put your skills to ... Perform daily inspections as part of our preventative maintenance program and assist in repairing ...

Job Openings >> Laminator Helper Laminator Helper Summary Title: Laminator Helper ID: 10429 ... The purpose of this role is to assist the Lamination operator in setting up and operating the ...

What You'll Do As the Plant Helper, you will provide customers with on-time manufacture and ... Deliver quality product, on time to our customers as ordered. * Assist in site manufacturing ...

And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees ...

Will be assisting in the Warehouse and as a Driver Helper ---to assist in the Warehouse and be a Driver Helper to cover for their person being off on medical leave --The requirement will be for the ...

New

Ensure press operators are not down due to not having plates * Assist with setting up the press stations by assembling trays, hoses ink kits doctor blades and annilox. * Cut sticky back for cylinder.

Ensure press operators are not down due to not having plates * Assist with setting up the press stations by assembling trays, hoses ink kits doctor blades and annilox. * Cut sticky back for cylinder.

Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and assist individuals with disabilities. Speak with others using clear and ...

Check control panels and equipment to identify issues. * Assist with installation of new or modified equipment, guards etc. * Possible general cleaning activities where required. * Inspect and ...

Showing results 21-40

Helpdesk Assistant information

What is a helpdesk assistant?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a helpdesk assistant?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What are some common challenges faced by helpdesk assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.

What are the most commonly searched types of Helpdesk jobs in Ontario?

The most popular types of Helpdesk jobs in Ontario are:

What cities in Ontario are hiring for Helpdesk Assistant jobs?

Cities in Ontario with the most Helpdesk Assistant job openings:

Infographic showing various Helpdesk Assistant job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

CA$27 - CA$28/hr

Full-time

Medical, Dental, Life, Retirement

Re-posted 9 days ago


Amrize rating

8.1

Company rating: 8.1 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

115th of 545 rated manufacturers


Job description

Join Amrize as a Mill Helper and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that's building North America - we want to hear from you!

ABOUT THE ROLE

The Mill Helper at the Woodstock site performs a combination of tasks ranging from housekeeping activities, operation of fixed and mobile equipment used in the production of aggregates as well as routine maintenance and repairs as directed. Competitive wages ranging from $27-$28 per hour with benefit and pension plan after 3 months. This position may require split shifts, 3:30pm-1:30am or 9:45pm - 6:45am (Monday -Friday). Overtime and occasional weekends when required.

WHAT YOU'LL ACCOMPLISH

  • Promote safety culture through engagement with employees, JHSC, subcontractors and suppliers, implementation and maintenance of local and regional initiatives with an objective of "zero" safety incidents.
  • Promote safety policies, processes and review procedures to ensure that site meets or exceeds all Lafarge and Regulatory guidelines.
  • Ensure that the plant and surrounding site is kept safe, presentable, and functional.
  • Understand Near Miss and HI process, MVA's, FA's, MI's, LTI's, Daily Safety Huddles, Risk Assessments, Confined Space and WAH permits.
  • Perform daily inspections as part of our preventative maintenance program and assist in repairing broken or malfunctioning equipment.
  • Assist with plant repairs as needed and work at heights when required.
  • Complete cleanup assignments using a skid steer and/or hand-held tools.
  • Perform pre-operational checks and operate assigned mobile equipment as trained and directed.
  • Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviours.

WHAT WE'RE LOOKING FOR

  • Secondary school diploma or equivalent.
  • Industrial/Mining plant experience is preferred but not required.
  • Heavy equipment operation is preferred but not required.
  • Basic welding and fitting is preferred but not required

Additional Requirements:

  • Working outdoors and varied temperatures and weather conditions.
  • Working indoors in varied conditions (i.e. hot, noisy, dusty).
  • Mobility through all areas of the plant required, including stairs and ladders.
  • Regular bending, kneeling, reaching and lifting less than 50 lbs.
  • Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

WHAT WE OFFER

  • Flexible Health & Dental benefits coverage for you and your dependents.
  • A generous Pension Plan designed to support you through various stages of your career and life.
  • Access to voluntary programs like RRSP and TFSA for future financial planning.
  • Healthy Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges.
  • Easy access to mental health and well-being support.
  • Service recognition awards to celebrate your contributions.
  • Perks & discounts on a variety of products and services.
  • Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities.
  • Financial support for new parents beyond statutory benefits.
  • An inclusive and welcoming environment where everyone can be themselves.
  • A collaborative work culture in a supportive and team-oriented work environment
  • Company-provided personal protective equipment ensuring your safety and comfort on the job.

 

This posting is for an existing vacancy at Amrize Canada Inc.


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