ZipRecruiter

Log In

1

Helpdesk Assistant Jobs in Indiana (NOW HIRING)

Pregis

Assistant Operator - Nights

Plymouth, IN · On-site

$15.25 - $18.25/hr

Help assist the Operator during die changes. * Operate forklifts and other powered industrial vehicles to stage materials and supplies. * Perform quality checks including length/width, vacuum tests ...

Pregis

Assistant Machine Operator - Nights

Plymouth, IN · On-site

$15.25 - $18.25/hr

Help assist the Operator during die changes. * Operate forklifts and other powered industrial vehicles to stage materials and supplies. * Perform quality checks including length/width, vacuum tests ...

GFL Environmental

Helper

Kendallville, IN · On-site

$14 - $17/hr

The Helper will safely assist drivers and other employees in the collection of solid waste materials from a residential truck. Key Responsibilities: • Collect solid waste/recyclable materials from ...

GFL Environmental

Helper

Fort Wayne, IN

$14.75 - $18/hr

The Helper will safely assist drivers and other employees in the collection of solid waste materials from a residential truck. Key Responsibilities: Collect solid waste/recyclable materials from ...

GFL Environmental

Helper

Fort Wayne, IN · On-site

$14.75 - $18/hr

The Helper will safely assist drivers and other employees in the collection of solid waste materials from a residential truck. Key Responsibilities: • Collect solid waste/recyclable materials from ...

GFL Environmental

Helper

Kendallville, IN

$14 - $17/hr

The Helper will safely assist drivers and other employees in the collection of solid waste materials from a residential truck. Key Responsibilities: Collect solid waste/recyclable materials from ...

GFL Environmental

Helper

Fort Wayne, IN · On-site

$14.75 - $18/hr

The Helper will safely assist drivers and other employees in the collection of solid waste materials from a residential truck. Key Responsibilities: • Collect solid waste/recyclable materials from ...

GFL Environmental

Helper

Fort Wayne, IN

$14.75 - $18/hr

The Helper will safely assist drivers and other employees in the collection of solid waste materials from a residential truck. Key Responsibilities: Collect solid waste/recyclable materials from ...

Augment

Driver Helper

Fort Wayne, IN

$16/hr

Ride along designated routes to assist the driver with pickups. * Lift and load waste and recycling ... Help keep the vehicle clean and communicate any route issues to the driver or supervisor. What We ...

previous pagenext page

Showing results 21-40

All JobsHelpdesk JobsHelpdesk Assistant JobsHelpdesk Assistant Jobs in Indiana

Helpdesk Assistant information

What is a helpdesk assistant?

Helpdesk Assistants are professionals who provide technical support and assistance to users experiencing computer or software-related issues. They serve as the first point of contact for troubleshooting problems, answering questions, and resolving user concerns, either in person, over the phone, or via email. Their responsibilities often include logging support tickets, diagnosing issues, and escalating complex problems to higher-level IT staff when necessary. Helpdesk Assistants play a crucial role in maintaining smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a helpdesk assistant?

To thrive as a Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and general IT support, typically supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow or Zendesk is commonly required. Strong communication skills, patience, and problem-solving abilities set standout performers apart in this role. These skills and qualities are vital to efficiently resolve technical issues and ensure user satisfaction in a fast-paced support environment.

What are some common challenges faced by helpdesk assistants, and how can they be managed effectively?

Helpdesk Assistants often encounter high volumes of support requests and must efficiently prioritize issues while maintaining a positive attitude. Balancing multiple tasks, dealing with frustrated users, and addressing technical problems in a timely manner can be challenging. Successful Helpdesk Assistants develop strong communication skills, utilize ticketing systems for organization, and continually update their technical knowledge. Building rapport with team members and leveraging internal resources also help in managing workload and providing quality service.

What are the most commonly searched types of Helpdesk jobs in Indiana?

The most popular types of Helpdesk jobs in Indiana are:

Helpdesk Assistant jobs near you
Infographic showing various Helpdesk Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Assistant Operator - Nights

Pregis

Plymouth, IN • On-site

$15.25 - $18.25/hr

Full-time

Re-posted 29 days ago

Pregis rating

6.7

Company rating: 6.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

84th of 119 rated packaging manufacturers

Job description

We're Not Just in the Packaging Business-We're in the "Wow" Business
Pregis is Hiring!
Why Join Pregis?
Pregis is in the packaging business to protect what matters. We are committed to providing our customers and employees sustainable growth through purpose-driven innovation and customer-centric packaging solutions. If you are looking for a company that is thriving across various high growth industries and is innovative, customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the company for you. Check out the Pregis Purpose to learn how sustainability and social responsibility is at the very core of our company DNA.
Job Description:
Assistant Operator
Location: Plymouth, IN
Schedule: 7:00 PM - 7:00 AM | 12-Hour Rotating Shifts | Includes Rotating Weekends
What You'll Do
  • Assist the Operator in setting up and running production lines to meet quality and efficiency standards.
  • Catch planks as they come off the conveyor and stack them appropriately.
  • Grind plank scrap at the line to support material recovery.
  • Help assist the Operator during die changes.
  • Operate forklifts and other powered industrial vehicles to stage materials and supplies.
  • Perform quality checks including length/width, vacuum tests, and micrometer readings.
  • Help minimize scrap and maximize material recovery.
  • Support minor maintenance tasks and housekeeping duties.
  • Ensure compliance with safety procedures and PPE requirements.
  • Collaborate with team members across shifts for smooth transitions.
  • Assist with troubleshooting and support the Maintenance Team when needed.

What You Bring
  • High school diploma, GED, or equivalent work experience required.
  • Prior manufacturing or warehouse experience preferred.
  • Strong mechanical aptitude and basic math skills.
  • Ability to read a tape measure and document quality data.
  • Forklift and industrial vehicle operation experience.
  • Safety-conscious mindset and ability to follow standardized work instructions.
  • Experience with SAP or similar ERP systems is a plus.

Work Environment
  • Indoor manufacturing facility (non-airconditioned)
  • Heat may exceed 90°F, humidity over 80%, and noise levels above 85 dB
  • Exposure to moving equipment and machinery

Physical Requirements
  • Frequent standing, walking, bending, and lifting (upa to 50 lbs)
  • Repetitive use of hands, wrists, shoulders, knees, and other joints
  • Occasional stair and ladder climbing

#RTU1
Diversity and Inclusion
We believe in diversity of thought and bringing together other traits and characteristics that make an individual bring a unique experience to Pregis. We strive to foster an inclusive environment where behaviors and social norms ensure people are welcome.
Affirmative Action/EEO Statement/Inclusion
We offer equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We support inclusion and believe in welcoming a collective sum of individual differences, thoughts, traits, and characteristics to represent Pregis' culture and achievements.
Visit us at www.pregis.com for more information about Pregis LLC.

What Pregis employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Pregis logo

About Pregis

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Deerfield, IL, US

Year founded

2005

Social media

FacebookTwitter

View All Pregis Jobs

Apply