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Help Tech Chat Support Jobs in Paramus, NJ (NOW HIRING)

PCS Wireless

IT Support Specialist

Florham Park, NJ · On-site

Responsibilities : • Provide Level 1/2 technical support via ticketing system, email, and chat ... k role. • CompTIA A+, ITIL foundation, or equivalent industry certifications. • Advanced ...

Truist

IT Senior Support Analyst

New York, NY · On-site

$85K - $95K/yr

Need Help? If you have a disability and need assistance with the application, you can request a ... Provide technical assistance via phone, email, chat, or in-person, ensuring prompt and courteous ...

eMazzanti Technologies

IT Help Desk

Hoboken, NJ · On-site

... s is looking to add to our eCare Managed Services team to provider level 1 and level 2 help ... You'll be part of a team that supports each other and works together to ensure customer ...

Truist

IT Senior Support Analyst

New York, NY · On-site

$85K - $95K/yr

Need Help? If you have a disability and need assistance with the application, you can request a ... Provide technical assistance via phone, email, chat, or in-person, ensuring prompt and courteous ...

Revivn

Junior IT Helpdesk Technician

New York, NY

$26 - $28/hr

... support employees, onboard new hires, troubleshoot issues in real time, and help maintain the tech ... Be prepared to chat about compensation on your initial screen so that we can ensure alignment. If ...

PCS Wireless

IT Support Specialist

Florham Park, NJ · On-site

Provide Level 1/2 technical support via ticketing system, email, and chat, ensuring SLA compliance ... Minimum 1-2 years in a desktop support or IT helpdesk role. * CompTIA A+, ITIL foundation, or ...

PCS Wireless LLC

IT Support Specialist

Florham Park, NJ · On-site

$42K - $57K/yr

Provide Level 1/2 technical support via ticketing system, email, and chat, ensuring SLA compliance ... Minimum 1-2 years in a desktop support or IT helpdesk role. * CompTIA A+, ITIL foundation, or ...

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Showing results 1-20

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Paramus, NJ

Help Tech Chat Support information

See Paramus, NJ salary details

$27.3K

$44K

$66.8K

How much do help tech chat support jobs pay per year?

As of Jun 12, 2026, the average yearly pay for help tech chat support in Paramus, NJ is $43,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $47,600.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

How can I make $2000 a week working from home?

Help tech chat support roles can pay varying amounts, but earning $2000 weekly typically requires full-time hours, advanced technical skills, and experience. Some support agents increase earnings through bonuses, overtime, or working for high-paying companies, often requiring certifications or specialized knowledge. Building a strong reputation and efficiency can also lead to higher pay in this field.

How to become a live chat support agent?

To become a help tech chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Relevant experience in customer service or technical support can be beneficial, and familiarity with chat platforms or help desk software is often required. Some employers may also prefer certifications in customer service or IT support.

Is paid chatting a legitimate job?

Help tech chat support jobs that involve paid chatting are legitimate when offered by reputable companies and clearly outline the responsibilities and payment terms. However, there are scams in the industry, so job seekers should verify the company's credibility and avoid jobs that require upfront fees or seem suspicious.

What job makes $10,000 a month without a degree?

Help Tech Chat Support roles typically do not pay $10,000 a month without significant experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or entrepreneurship, but they usually require strong communication skills, industry knowledge, or business acumen rather than formal education.
What are popular job titles related to Help Tech Chat Support jobs in Paramus, NJ? For Help Tech Chat Support jobs in Paramus, NJ, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Paramus, NJ look for? The top searched job categories for Help Tech Chat Support jobs in Paramus, NJ are:
What cities near Paramus, NJ are hiring for Help Tech Chat Support jobs? Cities near Paramus, NJ with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you
eLearning Support Specialist - Remote

eLearning Support Specialist - Remote

ACHIEVE TEST PREP

Newark, NJ • On-site, Remote

Full-time

Posted 4 days ago

Job description

Job Description
About Achieve Test Prep
Most working adults find it challenging to overcome the many obstacles associated with obtaining their college degree. We serve as advisors, teachers, tutors, and mentors, helping our customers, primarily healthcare workers, be more successful at college and on the job. We utilize non-traditional methods, like testing out of college credits via the credit-by-exam process, similar to Advanced Placement (AP) tests, and provide wrap-around services that build confidence, motivation and discipline.
Why work for us?
Founded in 2008 in the U.S., Achieve is a 100% remote company that hires the best candidates from around the world. Become an integral part of a work culture that is diverse, flexible, collaborative, and compelling. We are a growing company that provides financial security with opportunities for professional growth as well as the ability to:
  • Work entirely from the comfort of home
  • Set your own work schedule
  • Earn a competitive compensation commensurate with your location
  • Know that your ideas and opinions are important and will be heard
  • Help change lives through education

At Achieve, you are guaranteed to make a difference every day-both in the work you complete and in the lives of our customers.
Achieve is an equal opportunity employer that is committed to diversity in its workforce. We post our open positions on multiple job boards, in an effort to attract candidates who represent different backgrounds, experiences, identities, and perspectives.
We believe this well rounded approach positions Achieve to make employment-related decisions based exclusively on job-related qualifications, without disregarding applicants because of their race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, pregnancy, genetic information, mental health or any other status protected by law.
NOTICE: It is essential to attempt the pre-screeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.
Job Description
Achieve Test Prep is seeking an eLearning Support Specialist with a successful track record as a reliable, committed, and flexible worker. The role encompasses diverse responsibilities, including managing cases, providing chat support, overseeing lessons, supporting the team, handling cases, and generating reports. The position directly reports to the eLearning Operations Supervisor.
Responsibilities
  • Verify and update start dates for classes.
  • Schedule tutoring sessions according to instructor schedules.
  • Monitor lessons to evaluate appropriate start and end times.
  • Assist in queries related to the Learning Management System (Moodle)
  • Respond to and handle complaints and concerns related to eLearning.
  • Provide effective chat support with strong communication abilities.
  • Execute schedule coordination tasks as assigned.
  • Offer dedicated support to both instructors and customers, ensuring a positive experience.
  • Collaborate closely with the Customer Service team to manage inquiries related to exams and courses.

Desired Skills and Experience
  • High school diploma and scheduling expertise are preferred.
  • Tech-savvy and highly capable of navigating and improving an eLearning environment
  • Ability to manage multiple projects and deadlines
  • Knowledge of salesforce platform and development trends and processes
  • Strong critical thinking and decision-making skills
  • Thrives in an independent, fast-paced work environment
  • Proficient with Microsoft Office and Google Workspace productivity software
  • Fluent oral and written communication skills in English.
  • Flexible schedule - the ability to overlap at least 4 hours during a 5 am-5 pm EST workday.

NOTICE: It is essential to attempt the pre-screeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.
Job Details
Type: Full-Time
Schedule: Must have availability between the hours of5:00 PM - 1:00 AM EST business day.
Location: 100% Remote
Country: Open to all countries outside of the U.S

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