Helpdesk Tech Lead
Franklin Township, NJ · On-site
Helpdesk Tech Lead provides technical support to end users by troubleshooting hardware, software ... managing help desk tickets, supporting Microsoft 365, Active Directory, VPN, Wi-Fi, and Jira ...
Franklin Township, NJ · On-site
Helpdesk Tech Lead provides technical support to end users by troubleshooting hardware, software ... managing help desk tickets, supporting Microsoft 365, Active Directory, VPN, Wi-Fi, and Jira ...
Franklin Township, NJ · On-site
Helpdesk Tech Lead provides technical support to end users by troubleshooting hardware, software ... managing help desk tickets, supporting Microsoft 365, Active Directory, VPN, Wi-Fi, and Jira ...
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New York, NY · On-site
$24 - $26/hr
Temporary IT Support Technician - iPad Support / Field Technician Company: Peak Systems Inc ... This is a great opportunity for IT students, college students, Help Desk Technicians, Desktop ...
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Be Seen First
New York, NY · On-site
$24 - $26/hr
Temporary IT Support Technician - iPad Support / Field Technician Company: Peak Systems Inc ... This is a great opportunity for IT students, college students, Help Desk Technicians, Desktop ...
New
New York, NY · On-site
... s is looking to add to our eCare Managed Services team to provider level 1 and level 2 help ... You'll be part of a team that supports each other and works together to ensure customer ...
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New York, NY · On-site
... s is looking to add to our eCare Managed Services team to provider level 1 and level 2 help ... You'll be part of a team that supports each other and works together to ensure customer ...
New York, NY · On-site
... s is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk ... You'll be part of a team that supports each other and works together to ensure customer ...
New York, NY · On-site
... s is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk ... You'll be part of a team that supports each other and works together to ensure customer ...
... via chat, and over the phone * Schedule and communicate travel to regional offices to provide in ... Support Local Wallboard maintenance * Support A/V Technology and Customer Experience Center ...
... via chat, and over the phone * Schedule and communicate travel to regional offices to provide in ... Support Local Wallboard maintenance * Support A/V Technology and Customer Experience Center ...
... chat sessions, tickets, and executive requests), and consistently delivers exceptional customer ... Required Qualifications • 8+ years of hands-on IT End User Support experience within medium-to ...
... chat sessions, tickets, and executive requests), and consistently delivers exceptional customer ... Required Qualifications • 8+ years of hands-on IT End User Support experience within medium-to ...
... chat sessions, tickets, and executive requests), and consistently delivers exceptional customer ... Support office technology projects, migrations, upgrades, and special initiatives. Required ...
... chat sessions, tickets, and executive requests), and consistently delivers exceptional customer ... Support office technology projects, migrations, upgrades, and special initiatives. Required ...
... technology solutions. Were looking for talent that thrives in a culture of clarity, trust, and ... Initial contact for inbound phone and chat support request. * Provide support and maintenance of ...
... technology solutions. Were looking for talent that thrives in a culture of clarity, trust, and ... Initial contact for inbound phone and chat support request. * Provide support and maintenance of ...
Cranbury, NJ · On-site
... technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and ... Initial contact for inbound phone and chat support request. * Provide support and maintenance of ...
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Cranbury, NJ · On-site
... technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and ... Initial contact for inbound phone and chat support request. * Provide support and maintenance of ...
Cranbury, NJ · On-site
... technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and ... Initial contact for inbound phone and chat support request. * Provide support and maintenance of ...
Cranbury, NJ · On-site
... technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and ... Initial contact for inbound phone and chat support request. * Provide support and maintenance of ...
... chat. Our team is rapidly innovating to evolve and define the future of our brands. With the help ... In this role, you'll be responsible for the support of all technology within Authentic and will ...
... chat. Our team is rapidly innovating to evolve and define the future of our brands. With the help ... In this role, you'll be responsible for the support of all technology within Authentic and will ...
Help Desk Specialist We are looking for a customer-focused, technically skilled, and motivated ... email, live chat, remote support tools, and the IT service desk ticketing system. * Diagnose ...
Help Desk Specialist We are looking for a customer-focused, technically skilled, and motivated ... email, live chat, remote support tools, and the IT service desk ticketing system. * Diagnose ...
Perth Amboy, NJ · On-site
$25 - $48/hr
The Specialist Technician, will report to the Technology Support II and provide hands on support to ... Email, Chat, or Phone while following established SLAs, policies, and SOPs. • Assist ...
Perth Amboy, NJ · On-site
$25 - $48/hr
The Specialist Technician, will report to the Technology Support II and provide hands on support to ... Email, Chat, or Phone while following established SLAs, policies, and SOPs. • Assist ...
... helping ensure a seamless technology experience across the organization. Important Information ... Provide first-level technical support to employees through phone, chat, and in-person interactions.
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... helping ensure a seamless technology experience across the organization. Important Information ... Provide first-level technical support to employees through phone, chat, and in-person interactions.
Sayreville, NJ · On-site
$25 - $48/hr
The Specialist Technician, will report to the Technology Support II and provide hands on support to ... Email, Chat, or Phone while following established SLAs, policies, and SOPs. • Assist ...
Sayreville, NJ · On-site
$25 - $48/hr
The Specialist Technician, will report to the Technology Support II and provide hands on support to ... Email, Chat, or Phone while following established SLAs, policies, and SOPs. • Assist ...
Trenton, NJ · On-site
$20 - $27/hr
The analyst will adhere to established Help Desk IT policies, procedures and standards and ensure ... support to all customers and users. • Provide assistance in the areas of site support, and ...
Trenton, NJ · On-site
$20 - $27/hr
The analyst will adhere to established Help Desk IT policies, procedures and standards and ensure ... support to all customers and users. • Provide assistance in the areas of site support, and ...
Trenton, NJ · On-site
$17 - $21.75/hr
As a part of the Help Desk Team, you will be responsible for delivering support to the users in our ... Use technology tools as directed and within established guidelines * Maintain confidentiality of ...
Trenton, NJ · On-site
$17 - $21.75/hr
As a part of the Help Desk Team, you will be responsible for delivering support to the users in our ... Use technology tools as directed and within established guidelines * Maintain confidentiality of ...
$17 - $21.75/hr
As a part of the Help Desk Team, you will be responsible for delivering support to the users in our ... Use technology tools as directed and within established guidelines * Maintain confidentiality of ...
$17 - $21.75/hr
As a part of the Help Desk Team, you will be responsible for delivering support to the users in our ... Use technology tools as directed and within established guidelines * Maintain confidentiality of ...
$23.50 - $32.25/hr
IT Support Specialist/Technician ABOUT THE ROLE: At DIG, we're building our technology with the ... Experience supporting Jira Service Management or similar help desk systems and Slack. * Knowledge ...
$23.50 - $32.25/hr
IT Support Specialist/Technician ABOUT THE ROLE: At DIG, we're building our technology with the ... Experience supporting Jira Service Management or similar help desk systems and Slack. * Knowledge ...
NJ · On-site
$55K - $70K/yr
The IT Help Desk Analyst will be responsible for receiving, prioritizing, documenting, and ... In addition to direct user support, the role will own the administration and optimization of the ...
NJ · On-site
$55K - $70K/yr
The IT Help Desk Analyst will be responsible for receiving, prioritizing, documenting, and ... In addition to direct user support, the role will own the administration and optimization of the ...
$28.3K - $32K
0% of jobs
$32K - $35.7K
3% of jobs
$39.4K is the 25th percentile. Wages below this are outliers.
$35.7K - $39.5K
22% of jobs
The median wage is $41.6K / yr.
$39.5K - $43.2K
43% of jobs
$43.2K - $46.9K
6% of jobs
$47K is the 75th percentile. Wages above this are outliers.
$46.9K - $50.6K
6% of jobs
$50.6K - $54.3K
6% of jobs
$54.3K - $58K
5% of jobs
$58K - $61.8K
3% of jobs
$61.8K - $65.5K
3% of jobs
$65.5K - $69.2K
1% of jobs
$28.3K
$45.6K
$69.2K
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

Other
Posted 27 days ago
Helpdesk Tech Lead provides technical support to end users by troubleshooting hardware, software, and network issues while assisting Level 1 technicians with escalated cases. The role is responsible for installing and maintaining IT equipment, managing help desk tickets, supporting Microsoft 365, Active Directory, VPN, Wi-Fi, and Jira administration, and ensuring reliable system performance through effective problem resolution and customer-focused service.
Sourced by ZipRecruiter
51 - 200 Employees
Iselin, NJ, US
2001