Be Seen First
This fully remote role is ideal for individuals who enjoy troubleshooting technology, assisting ... chat, and email support. You will troubleshoot technical issues, provide exceptional customer ...
New
Quick apply
Be Seen First
This fully remote role is ideal for individuals who enjoy troubleshooting technology, assisting ... chat, and email support. You will troubleshoot technical issues, provide exceptional customer ...
New
eLearning Support Specialist - Remote
Newark, NJ · On-site +1
We serve as advisors, teachers, tutors, and mentors, helping our customers, primarily healthcare ... The role encompasses diverse responsibilities, including managing cases, providing chat support ...
eLearning Support Specialist - Remote
Newark, NJ · On-site +1
We serve as advisors, teachers, tutors, and mentors, helping our customers, primarily healthcare ... The role encompasses diverse responsibilities, including managing cases, providing chat support ...
Client Support Specialist
$18.50 - $25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
$18.50 - $25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Helpdesk Tech Lead
Franklin Township, NJ · On-site
Helpdesk Tech Lead provides technical support to end users by troubleshooting hardware, software ... managing help desk tickets, supporting Microsoft 365, Active Directory, VPN, Wi-Fi, and Jira ...
Helpdesk Tech Lead
Franklin Township, NJ · On-site
Helpdesk Tech Lead provides technical support to end users by troubleshooting hardware, software ... managing help desk tickets, supporting Microsoft 365, Active Directory, VPN, Wi-Fi, and Jira ...
... we help you build retirement savings, not just pay your bills. * Time Off & Growth Support: Paid ... Preferred Experience in Information and Technology. * Preferred Experience in entry level ...
Quick apply
... we help you build retirement savings, not just pay your bills. * Time Off & Growth Support: Paid ... Preferred Experience in Information and Technology. * Preferred Experience in entry level ...
IT Support and Help Desk
Holmdel, NJ · On-site
IT Support and Help Desk Company Description JGS Insurance, located at Bell Works in Holmdel, NJ, is looking for a motivated high-energy individual with a desire to work in the insurance field.
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IT Support and Help Desk
Holmdel, NJ · On-site
IT Support and Help Desk Company Description JGS Insurance, located at Bell Works in Holmdel, NJ, is looking for a motivated high-energy individual with a desire to work in the insurance field.
Work at Home Customer Service Representative
New York, NY · Remote
$50K - $79K/yr
... chat, email, and social platforms. Driven by innovative technology solutions and a dedicated ... Are you seeking a fulfilling professional path where you can support some of the world's most ...
Quick apply
Work at Home Customer Service Representative
New York, NY · Remote
$50K - $79K/yr
... chat, email, and social platforms. Driven by innovative technology solutions and a dedicated ... Are you seeking a fulfilling professional path where you can support some of the world's most ...
Work at Home Customer Service Representative
New York, NY · Remote
$50K - $79K/yr
... chat, email, and social platforms. Driven by innovative technology solutions and a dedicated ... Are you seeking a fulfilling professional path where you can support some of the world's most ...
Quick apply
Work at Home Customer Service Representative
New York, NY · Remote
$50K - $79K/yr
... chat, email, and social platforms. Driven by innovative technology solutions and a dedicated ... Are you seeking a fulfilling professional path where you can support some of the world's most ...
... helping you focus on IT, not your wallet. At 360 Networks, your career growth and well-being are ... 2 IT support experience? * Do you have experience working for an MSP? * Are you a "jack of all ...
Quick apply
... helping you focus on IT, not your wallet. At 360 Networks, your career growth and well-being are ... 2 IT support experience? * Do you have experience working for an MSP? * Are you a "jack of all ...
IT Help Desk Support - Level II
$28 - $34/hr
Summary Our client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support . A qualified candidate would have both proven experience with ...
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IT Help Desk Support - Level II
$28 - $34/hr
Summary Our client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support . A qualified candidate would have both proven experience with ...
Summary Our client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support . A qualified candidate would have both proven experience with ...
Quick apply
Summary Our client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support . A qualified candidate would have both proven experience with ...
IT Help Desk
New York, NY · On-site
... s is looking to add to our eCare Managed Services team to provider level 1 and level 2 help ... You'll be part of a team that supports each other and works together to ensure customer ...
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IT Help Desk
New York, NY · On-site
... s is looking to add to our eCare Managed Services team to provider level 1 and level 2 help ... You'll be part of a team that supports each other and works together to ensure customer ...
IT Help Desk
New York, NY · On-site
... s is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk ... You'll be part of a team that supports each other and works together to ensure customer ...
IT Help Desk
New York, NY · On-site
... s is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk ... You'll be part of a team that supports each other and works together to ensure customer ...
IT Help Desk
Hoboken, NJ · On-site
... s is looking to add to our eCare Managed Services team to provider level 1 and level 2 help ... You'll be part of a team that supports each other and works together to ensure customer ...
Quick apply
IT Help Desk
Hoboken, NJ · On-site
... s is looking to add to our eCare Managed Services team to provider level 1 and level 2 help ... You'll be part of a team that supports each other and works together to ensure customer ...
IT Help Desk
Hoboken, NJ · On-site
... s is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk ... You'll be part of a team that supports each other and works together to ensure customer ...
IT Help Desk
Hoboken, NJ · On-site
... s is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk ... You'll be part of a team that supports each other and works together to ensure customer ...
Customer Support Agent - ONSITE
Manhattan, NY · On-site
$18 - $20/hr
Respond to customer inquiries via phone, email, or chat in a professional and friendly manner ... Ensure a positive and helpful customer experience Equal Opportunity Employer Technology& is proud ...
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Customer Support Agent - ONSITE
Manhattan, NY · On-site
$18 - $20/hr
Respond to customer inquiries via phone, email, or chat in a professional and friendly manner ... Ensure a positive and helpful customer experience Equal Opportunity Employer Technology& is proud ...
... via chat, and over the phone * Schedule and communicate travel to regional offices to provide in ... Support Local Wallboard maintenance * Support A/V Technology and Customer Experience Center ...
... via chat, and over the phone * Schedule and communicate travel to regional offices to provide in ... Support Local Wallboard maintenance * Support A/V Technology and Customer Experience Center ...
Help desk Support
$20.75 - $28.50/hr
Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. This position ... Provide first tier support for all supported applications and services. Provide necessary ...
Help desk Support
$20.75 - $28.50/hr
Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. This position ... Provide first tier support for all supported applications and services. Provide necessary ...
... technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and ... Initial contact for inbound phone and chat support request. * Provide support and maintenance of ...
Quick apply
... technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and ... Initial contact for inbound phone and chat support request. * Provide support and maintenance of ...
... chat sessions, tickets, and executive requests), and consistently delivers exceptional customer ... Required Qualifications • 8+ years of hands-on IT End User Support experience within medium-to ...
... chat sessions, tickets, and executive requests), and consistently delivers exceptional customer ... Required Qualifications • 8+ years of hands-on IT End User Support experience within medium-to ...
Help Tech Chat Support information
See Union, NJ salary details
$27.5K - $31.1K
0% of jobs
$31.1K - $34.7K
3% of jobs
$38.3K is the 25th percentile. Wages below this are outliers.
$34.7K - $38.4K
22% of jobs
The median wage is $40.4K / yr.
$38.4K - $42K
43% of jobs
$42K - $45.6K
6% of jobs
$45.7K is the 75th percentile. Wages above this are outliers.
$45.6K - $49.2K
6% of jobs
$49.2K - $52.8K
6% of jobs
$52.8K - $56.4K
5% of jobs
$56.4K - $60K
3% of jobs
$60K - $63.6K
3% of jobs
$63.6K - $67.3K
1% of jobs
$27.5K
$44.3K
$67.3K
How much do help tech chat support jobs pay per year?
As of Jul 18, 2026, the average yearly pay for help tech chat support in Union, NJ is $44,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $47,900.00 per year, depending on experience, location, and employer.
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
What are popular job titles related to Help Tech Chat Support jobs in Union, NJ? For Help Tech Chat Support jobs in Union, NJ, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Union, NJ look for? The top searched job categories for Help Tech Chat Support jobs in Union, NJ are:
What cities near Union, NJ are hiring for Help Tech Chat Support jobs? Cities near Union, NJ with the most Help Tech Chat Support job openings:
$18/hr
Temporary
Medical, Dental, Vision
Posted 2 days ago
New
Job description
NOW HIRING! Remote Helpdesk Support Representative (Temporary)
Pay Rate: $18.00 per hour
Location: Remote (Must reside within the United States)
Assignment Length: Temporary position for approximately 2–3 months, beginning August 10
About the Opportunity:
We are seeking a customer-focused and technically savvy Helpdesk Support Representative to join a Tier 1 Technical Support team on a temporary basis. This fully remote role is ideal for individuals who enjoy troubleshooting technology, assisting customers, and making a positive impact by supporting students, families, educators, and service providers.
Position Summary:
As a Tier 1 Technical Support Representative, you will serve as the first point of contact for customers through phone, chat, and email support. You will troubleshoot technical issues, provide exceptional customer service, document interactions, and escalate more complex concerns when needed. This role requires strong communication, problem-solving skills, and the ability to work independently in a remote environment.
Key Responsibilities:
- Respond to customer inquiries through inbound calls, chats, and emails.
- Prioritize and manage support requests based on urgency and impact.
- Troubleshoot basic technical and user-related issues involving webcams, microphones, and web-based platforms.
- Assist users remotely through phone support, chat support, and remote access tools.
- Investigate and resolve technical issues related to firewall access, driver installation, and Windows and Mac operating systems.
- Collaborate with school district IT staff, homeschooling families, and service providers to ensure seamless service delivery.
- Accurately document all customer interactions and resolutions within Salesforce.
- Research and identify solutions to new or previously unresolved issues.
- Triage and escalate complex technical issues to Tier 2 Support when appropriate.
- Respond to provider and customer billing inquiries.
- Enter and maintain school and student information within company systems.
- Process and fulfill equipment orders for schools and students.
- Provide support to parents, students, teachers, and service providers.
Qualifications:
- Prior customer service, help desk, technical support, or call center experience preferred.
- Strong troubleshooting and problem-solving abilities.
- Familiarity with Windows and Mac operating systems.
- Excellent verbal and written communication skills.
- Ability to multitask and manage priorities in a fast-paced remote environment.
- Experience with Salesforce, CRM systems, or ticketing platforms is a plus.
- Comfortable providing support through phone, email, chat, and remote access tools.
- Strong attention to detail and documentation skills.
About RemX
Sourced by ZipRecruiter
RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!
Industry
Recruiting and staffing services
Company size
501 - 1,000 Employees
Headquarters location
Atlanta, GA, US