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Help Tech Chat Support Jobs in Princeton, NJ (NOW HIRING)

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Onsite IT Support Engineer

Hampton, NJ · On-site

$80K - $95K/yr

Position Summary You will serve as a trusted technical resource for our clients, providing onsite and remote support, implementing technology solutions, and helping clients maximize the value of ...

Hi! Tech, a dynamic IT and technology consultancy located in New York City, is excited to announce ... Chat, Email, Jira, etc.). * Actively contribute to the creation, refinement, and maintenance of ...

Help Desk IT Team Lead

New York, NY · On-site

$95K - $115K/yr

You'll manage a small team of IT Support Specialists, handle escalations, and partner with business ... Develop and optimize helpdesk workflows, ticket routing rules, and automation * Identify trends in ...

IT Support Analyst

New York, NY · On-site

$80K - $100K/yr

Build a massive, fast-growing business with billions in revenue About the Role We're looking for an IT Support Analyst to help deliver an exceptional technology experience for our employees. You'll ...

You'll manage a small team of IT Support Specialists, handle escalations, and partner with business ... Develop and optimize helpdesk workflows, ticket routing rules, and automation * Identify trends in ...

We're seeking an IT Support Engineer who combines deep technical skills with a genuine service ... Help streamline onboarding and other high-volume operations as the company scales * Contribute to ...

ESSENTIAL FUNCTIONS/RESPONSIBILITIES Day-to-Day IT Support * Respond to help desk tickets and fulfill technology support requests from foundation staff * Configure and deploy Macs and troubleshoot ...

Manager, IT Support

New York, NY · On-site

$99K - $125K/yr

ESSENTIAL FUNCTIONS/RESPONSIBILITIES Day-to-Day IT Support * Respond to help desk tickets and fulfill technology support requests from foundation staff * Configure and deploy Macs and troubleshoot ...

Help Desk

Trenton, NJ · On-site

$20 - $27/hr

... s procedures. • Log all incoming problems and requests and actions taken to resolve them. • Provide first response help desk support to all customers and users. • Provide assistance in the ...

What You'll Do As IT Support Specialist, you will work in a fast-paced environment, providing ... In-depth knowledge and understanding of Helpdesk and support metrics. * Advanced proficiency with ...

What You'll Do As IT Support Specialist, you will work in a fast-paced environment, providing ... In-depth knowledge and understanding of Helpdesk and support metrics. * Advanced proficiency with ...

IT Support Specialist

New York, NY · On-site

$65K - $72K/yr

What You'll Do As IT Support Specialist, you will work in a fast-paced environment, providing ... In-depth knowledge and understanding of Helpdesk and support metrics. * Advanced proficiency with ...

What You'll Do As IT Support Specialist, you will work in a fast-paced environment, providing ... In-depth knowledge and understanding of Helpdesk and support metrics. * Advanced proficiency with ...

What You'll Do As IT Support Specialist, you will work in a fast-paced environment, providing ... In-depth knowledge and understanding of Helpdesk and support metrics. * Advanced proficiency with ...

Our technology experts across North America, Europe, Asia, and Australia help organizations of all ... The IT Support Analyst is responsible for timely, accurate, customer service focused, and properly ...

What You'll Do As IT Support Specialist, you will work in a fast-paced environment, providing ... In-depth knowledge and understanding of Helpdesk and support metrics. * Advanced proficiency with ...

Showing results 41-60

Help Tech Chat Support information

See Princeton, NJ salary details

$28.3K

$45.6K

$69.2K

How much do help tech chat support jobs pay per year?

As of Aug 17, 2026, the average yearly pay for help tech chat support in Princeton, NJ is $45,579.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $49,300.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What job categories do people searching Help Tech Chat Support jobs in Princeton, NJ look for?

The top searched job categories for Help Tech Chat Support jobs in Princeton, NJ are:

What cities near Princeton, NJ are hiring for Help Tech Chat Support jobs?

Cities near Princeton, NJ with the most Help Tech Chat Support job openings:

Infographic showing various Help Tech Chat Support job openings in Princeton, NJ as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,579 per year, or $21.9 per hour.

Onsite IT Support Engineer

Z-TECH Associates

Hampton, NJ • On-site

$80K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Position Summary

You will serve as a trusted technical resource for our clients, providing onsite and remote support, implementing technology solutions, and helping clients maximize the value of their IT investments. This role requires strong customer service skills, technical expertise and the ability to work independently in client environments.

Responsibilities

  • Serve as the primary technical contact for assigned clients.
  • Deliver exceptional onsite and remote IT support.
  • Troubleshoot and resolve issues involving Microsoft 365, Windows, networking, cloud services, and security platforms.
  • Deploy and configure workstations, mobile devices, and business applications.
  • Perform user onboarding, offboarding, and account administration.
  • Assist with infrastructure, cloud, security, and modernization projects.
  • Maintain accurate documentation of systems, procedures, and client environments.
  • Identify opportunities to improve performance, security, and operational efficiency.

Qualifications

  • 3+ years of IT support, systems administration, or MSP experience.
  • Strong knowledge of Microsoft 365, Entra ID, Intune, Windows, and Active Directory.
  • Experience supporting network infrastructure, VPNs, wireless, and cybersecurity solutions.
  • Excellent communication and client-facing skills.
  • Strong organizational and documentation abilities.
  • Ability to manage multiple priorities across various client environments.

Preferred Qualifications

  • Experience with Azure, Microsoft Defender, Cisco, Meraki, SonicWall, or Fortinet.
  • Scripting and automation experience.
  • Industry certifications such as Microsoft, Cisco, CompTIA, or Security+.

Requirements

  • Ability to travel regularly to client locations in the region.
  • Reliable transportation.
  • Participation in an on call rotation.

Company Description

We are a Managed Service Provider and IT consulting firm delivering IT, cybersecurity, and consulting services. What makes us unique is that our highly professional staff has the opportunity to work together in a small, fast-paced environment while providing cutting-edge technical services and solutions to some of the most exciting startups and well-established companies in the New England area as well as locations throughout the U.S. and globally.