Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. * Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and ...
Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. * Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and ...
IT Help Desk Engineer - Level III (MSP)
$85K - $95K/yr
Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. * Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and ...
Quick apply
IT Help Desk Engineer - Level III (MSP)
$85K - $95K/yr
Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. * Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and ...
Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. * Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and ...
Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. * Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and ...
Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. * Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and ...
Quick apply
Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. * Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and ...
Field Services Engineer
New York, NY · Remote
$60K - $80K/yr
Track time, communicate and work via our Connectwise Manage PSA. * Liase with internal teams, vendors and client contacts. * Help identify areas where Standard Operating Procedures (SOPs) don't exist ...
Field Services Engineer
New York, NY · Remote
$60K - $80K/yr
Track time, communicate and work via our Connectwise Manage PSA. * Liase with internal teams, vendors and client contacts. * Help identify areas where Standard Operating Procedures (SOPs) don't exist ...
Field Services Engineer
New York, NY · On-site
$60K - $80K/yr
Track time, communicate and work via our Connectwise Manage PSA. * Liase with internal teams, vendors and client contacts. * Help identify areas where Standard Operating Procedures (SOPs) don't exist ...
Field Services Engineer
New York, NY · On-site
$60K - $80K/yr
Track time, communicate and work via our Connectwise Manage PSA. * Liase with internal teams, vendors and client contacts. * Help identify areas where Standard Operating Procedures (SOPs) don't exist ...
Be Seen First
IT Field Technician
Somerset, NJ · On-site
$20 - $28/hr
ConnectWise * M365 Admin Center * RMM platform (Kaseya, NinjaOne, N-able) * Remote support ... Experience * 2+ years in IT help desk or technical support. * 2+ years supporting laptops, desktops ...
Quick apply
Be Seen First
IT Field Technician
Somerset, NJ · On-site
$20 - $28/hr
ConnectWise * M365 Admin Center * RMM platform (Kaseya, NinjaOne, N-able) * Remote support ... Experience * 2+ years in IT help desk or technical support. * 2+ years supporting laptops, desktops ...
Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature ... Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with ...
Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature ... Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with ...
You will help guide our decisions with passion, data-driven analysis, and thoughtful ... Connectwise PSA or similar > * Must have advanced AI capabilities (preferable in Gemini & Claude)
You will help guide our decisions with passion, data-driven analysis, and thoughtful ... Connectwise PSA or similar > * Must have advanced AI capabilities (preferable in Gemini & Claude)
You will help guide our decisions with passion, data-driven analysis, and thoughtful ... Connectwise PSA or similar * Must have advanced AI capabilities (preferable in Gemini & Claude)
Quick apply
You will help guide our decisions with passion, data-driven analysis, and thoughtful ... Connectwise PSA or similar * Must have advanced AI capabilities (preferable in Gemini & Claude)
You will help guide our decisions with passion, data-driven analysis, and thoughtful ... Connectwise PSA or similar * Must have advanced AI capabilities (preferable in Gemini & Claude)
You will help guide our decisions with passion, data-driven analysis, and thoughtful ... Connectwise PSA or similar * Must have advanced AI capabilities (preferable in Gemini & Claude)
Field Services Supervisor
New York, NY · On-site
$100K - $120K/yr
Help identify areas where Standard Operating Procedures (SOP's) don't exist or need further work ... ConnectWise, Kaseya VSA, PRTG, and ITGlue. LOCATION This is a full-time mainly onsite position in ...
Field Services Supervisor
New York, NY · On-site
$100K - $120K/yr
Help identify areas where Standard Operating Procedures (SOP's) don't exist or need further work ... ConnectWise, Kaseya VSA, PRTG, and ITGlue. LOCATION This is a full-time mainly onsite position in ...
VIP Technical Support Specialist - Hospitality Industry (New York Metro Area)
New York, NY · On-site +1
$25 - $30/hr
You'll work closely with our helpdesk team, handle incoming support calls, troubleshoot complex ... Familiarity with Autotask or equivalent PSA/ticketing systems (e.g., ConnectWise, ServiceNow ...
VIP Technical Support Specialist - Hospitality Industry (New York Metro Area)
New York, NY · On-site +1
$25 - $30/hr
You'll work closely with our helpdesk team, handle incoming support calls, troubleshoot complex ... Familiarity with Autotask or equivalent PSA/ticketing systems (e.g., ConnectWise, ServiceNow ...
VIP Technical Support Specialist - Hospitality Industry (New York Metro Area)
New York, NY · On-site
$25 - $30/hr
You'll work closely with our helpdesk team, handle incoming support calls, troubleshoot complex ... Familiarity with Autotask or equivalent PSA/ticketing systems (e.g., ConnectWise, ServiceNow ...
VIP Technical Support Specialist - Hospitality Industry (New York Metro Area)
New York, NY · On-site
$25 - $30/hr
You'll work closely with our helpdesk team, handle incoming support calls, troubleshoot complex ... Familiarity with Autotask or equivalent PSA/ticketing systems (e.g., ConnectWise, ServiceNow ...
QA Engineer
New York, NY · On-site +1
Help shape the future of MSPs and IT teams by understanding user requirements, scrutinizing product ... Experience with any remote-control tools including TeamViewer, Splashtop, AnyDesk, ConnectWise.
Quick apply
QA Engineer
New York, NY · On-site +1
Help shape the future of MSPs and IT teams by understanding user requirements, scrutinizing product ... Experience with any remote-control tools including TeamViewer, Splashtop, AnyDesk, ConnectWise.
Helper Connectwise information
See Princeton, NJ salary details
$11.34 - $12.55
1% of jobs
$12.55 - $13.77
8% of jobs
$13.77 - $14.98
11% of jobs
$15.33 is the 25th percentile. Wages below this are outliers.
$14.98 - $16.20
15% of jobs
The median wage is $17.20 / hr.
$16.20 - $17.41
18% of jobs
$17.41 - $18.62
18% of jobs
$19 is the 75th percentile. Wages above this are outliers.
$18.62 - $19.84
14% of jobs
$19.84 - $21.05
9% of jobs
$21.05 - $22.27
3% of jobs
$22.27 - $23.48
2% of jobs
$23.48 - $24.69
1% of jobs
$11
$19
$24
How much do helper connectwise jobs pay per hour?
What is the difference between Helper Connectwise vs Help Desk Technician?
| Aspect | Helper Connectwise | Help Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ | CompTIA A+, HDI Support Center Analyst |
| Work Environment | IT service management, remote and on-site support | Help desk, call centers, remote troubleshooting |
| Industry Usage | Managed service providers, IT departments | IT support, technical support services |
| Common Search/Comparison | Helper Connectwise vs Help Desk Technician |
Helper Connectwise typically refers to roles involving the use of ConnectWise platform for IT service management, focusing on ticketing, automation, and client communication. Help Desk Technicians provide technical support and troubleshooting, often using various ticketing systems including ConnectWise. While both roles support IT services, Helper Connectwise emphasizes platform-specific tasks, whereas Help Desk Technicians focus on resolving technical issues across different tools.

Other
This job post has expired today. Applications are no longer accepted.
Job description
Our client is a leading IT Solutions Company located in the Plainsboro, NJ (Princeton, NJ) and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
- Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
- Deploying and managing Windows Servers and Active Directory
- Designing Local Area Networks
- Implementing and monitoring network security
- Optimizing and maintaining network software and hardware
- Building and deploying file servers and cloud computing solutions
- Configuring and deploying VOIP solutions
- Performing network infrastructure troubleshooting
- Manage Microsoft Exchange Server
- Telephone solutions
- Monitors alert systems and take appropriate action as per guidelines.
- Ability to use various messages in an event log to affect repairs.
- Receive escalated service requests requiring an enhanced response.
- New User On-boarding
- Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
- Having worked in an MSP environment is a MUST.
- Three years of experience in a client-facing environment such as sales engineering
- Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
- Possesses strong organizational and time-management skills
- Experience writing proposals for and implementation of technical solutions to fulfill business needs
- Results-oriented, self-motivated, energetic, professional, reliable, and a team player
- Strong understanding of technology and business productivity systems
- Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
- Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
- Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
- Sales training experience is a plus
- CompTIA Net+ and/or CompTIA Security+
- MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
- CCNA or CCIE-Cisco certifications a real plus
About K2 Staffing
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Carlsbad, CA, US
Year founded
2019