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Help Tech Chat Support Jobs in Paramus, NJ (NOW HIRING)

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Temporary IT Support Technician - iPad Support / Field Technician Company: Peak Systems Inc ... This is a great opportunity for IT students, college students, Help Desk Technicians, Desktop ...

... s is looking to add to our eCare Managed Services team to provider level 1 and level 2 help ... You'll be part of a team that supports each other and works together to ensure customer ...

... s is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk ... You'll be part of a team that supports each other and works together to ensure customer ...

... s is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk ... You'll be part of a team that supports each other and works together to ensure customer ...

... s is looking to add to our eCare Managed Services team to provider level 1 and level 2 help ... You'll be part of a team that supports each other and works together to ensure customer ...

The role involves providing level 1 and level 2 help desk support to clients, troubleshooting ... Company : eMazzanti Technologies provides IT consulting services for businesses ranging from home ...

Help desk Support

Secaucus, NJ · On-site

$20.75 - $28.50/hr

Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. This position ... Provide first tier support for all supported applications and services. Provide necessary ...

... chat sessions, tickets, and executive requests), and consistently delivers exceptional customer ... Required Qualifications • 8+ years of hands-on IT End User Support experience within medium-to ...

... chat sessions, tickets, and executive requests), and consistently delivers exceptional customer ... Support office technology projects, migrations, upgrades, and special initiatives. Required ...

Serve as the first point of contact for end-user technical support via phone, email, chat, remote ... One or more years of Service Desk, Help Desk, or Desktop Support experience. * One or more years of ...

Support CS IT help desk requests via Slack, Zoom, phone, and in-person on hardware, software ... Strong written communication for chat and ticket-based support; ability to translate technical ...

Support CS IT help desk requests via Slack, Zoom, phone, and in-person on hardware, software ... Strong written communication for chat and ticket-based support; ability to translate technical ...

The IT Help Desk Support Specialist to serve as the primary point of contact for technical support across our NY offices, stores, and warehouse. This is a tier-1/2 support role focused on end-user ...

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Help Tech Chat Support information

See Paramus, NJ salary details

$27.3K

$44K

$66.8K

How much do help tech chat support jobs pay per year?

As of Sep 4, 2026, the average yearly pay for help tech chat support in Paramus, NJ is $43,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $47,600.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What job categories do people searching Help Tech Chat Support jobs in Paramus, NJ look for?

The top searched job categories for Help Tech Chat Support jobs in Paramus, NJ are:

What cities near Paramus, NJ are hiring for Help Tech Chat Support jobs?

Cities near Paramus, NJ with the most Help Tech Chat Support job openings:

Help Desk Support Technician

Interstate Waste Services

Teaneck, NJ • On-site

$26.92/hr

Full-time

Posted 20 days ago


Interstate Waste Services rating

5.5

Company rating: 5.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

79th of 92 rated recycling and waste


Job description

Overview:

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio.  IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers.

Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business.

Essential Job Summary::

This position provides a first line of helpdesk support to all company employees, assisting them with hardware and software related issues via phone, email or on-site visits.

 

Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.:
  • Manage Help Desk tickets in a time manner.
  • Respond to employee issues via phone, email, computer chat or site visit.
  • To take ownership of user problems and be proactive when dealing with user issues and follow up to ensure issues are resolved.
  • Support users in the use of computer equipment and software by providing the necessary training and advice.
  • To arrange for external technical support where problems cannot be resolved in house.
  • Escalate issues to next level when necessary.
  • Obtain general understanding of OS and application operations related to company offered services.
  • Creating, editing and organizing department documentation.
  • Provide onsite support to any of IWS's facilities in NY/NJ/CT/OH and future locations. Travel is required when needed. Requires about 25% local travel to other company sites.
Requirements and Qualifications::
  • Strong knowledge of Microsoft based operating systems within a network environment.
  • Strong knowledge of the Microsoft Office suite of applications.
  • Use of computer imaging software.
  • Ability to diagnose and resolve basic computer technical issues.
  • Use of Apple Mobile devices and tablets.
  • Good understanding of TCP/IP networking.
  • Good understanding of PC hardware set-up and configuration.
  • Ability to work independently and efficiently to meet deadlines.
  • Highly organized to keep Help Desk tickets in order.
  • Excellent oral communication skills.
  • Being able to carry or transport various hardware.
  • Self-motivated, detail-oriented and organized.
Additional Information:

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary Range Minimum: USD $26.92/Hr. Salary Range Maximum: USD $33.00/Hr.

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