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Help Tech Chat Support Jobs in Frederick, MD (NOW HIRING)

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

In addition, they provide support for telephony, operational activities, and other technologies, as ... HELP DESK TECHNICIAN ESSENTIAL FUNCTIONS: * Provide phone and helpdesk support for local and off ...

Planet Depos

Help Desk Technician

Rockville, MD

$24.04 - $27/hr

In addition, they provide support for telephony, operational activities, and other technologies, as ... HELP DESK TECHNICIAN ESSENTIAL FUNCTIONS: * Provide phone and helpdesk support for local and off ...

Oshkosh Corporation

Customer Support Specialist

Hagerstown, MD · On-site

$17.75 - $24/hr

Engage in training opportunities to enhance skills in current technology and product knowledge and ... Meet or exceed individual customer contact targets set by Management to help support the overall ...

Oshkosh Corporation

Customer Support Specialist

Hagerstown, MD · On-site

$17.75 - $24/hr

Engage in training opportunities to enhance skills in current technology and product knowledge and ... Meet or exceed individual customer contact targets set by Management to help support the overall ...

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All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Frederick, MD

Help Tech Chat Support information

See Frederick, MD salary details

$26.8K

$43.2K

$65.6K

How much do help tech chat support jobs pay per year?

As of Jul 20, 2026, the average yearly pay for help tech chat support in Frederick, MD is $43,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $46,700.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Frederick, MD? For Help Tech Chat Support jobs in Frederick, MD, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Frederick, MD look for? The top searched job categories for Help Tech Chat Support jobs in Frederick, MD are:
What cities near Frederick, MD are hiring for Help Tech Chat Support jobs? Cities near Frederick, MD with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you
IT Field Technician - On Call - Hagerstown, MD - Hiring Now

IT Field Technician - On Call - Hagerstown, MD - Hiring Now

Geeks on Site

Hagerstown, MD • On-site

$35/hr

Contractor

Medical

Re-posted 17 days ago

Job description

On-Call IT Field Technician - PC, Mac, POS and TV Mounting
  • Location: Multiple U.S. Cities (Local, Onsite Support)
  • Job Type: Independent Contractor (1099)
  • Pay: $35 hour (on-site)
  • Schedule: Flexible - You accept jobs based on your availability

Important Note
This is an on-call, 1099 independent contractor role with full flexibility and no guaranteed hours. You set your availability and driving radius, and we send jobs that match your proximity and skills.
About the Role
Geeks on Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site.
Our services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services offering fast, reliable solutions across a wide range of devices and systems.
Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience.
Responsibilities
  • Troubleshoot and repair Windows and macOS issues
  • Resolve WiFi, router, and wired network problems
  • Install and configure printers and scanners
  • Replace or upgrade hardware components
  • Reinstall operating systems using bootable tools
  • Document work and communicate clearly with customers
  • Install and support POS systems and run Cat5e or Cat6 cabling
  • Perform outdoor TV mounting and basic AV setup

Requirements
  • Two or more years of experience in IT support or field service
  • Strong networking and diagnostic skills
  • Reliable transportation and valid driver's license
  • Ability to work independently and provide professional customer service
  • Ability to lift up to 50 lbs
  • Own required tools including a laptop, drill, screwdrivers, cable tester, and RJ45 tools

Benefits
  • IT and POS work: $35 per hour for time on site
  • Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required
  • Flexible scheduling - accept only the jobs that match your route and availability
  • National brand recognition and continuous job offers
  • Dispatch and tech support team available to assist remotely

What to Expect After You Apply
  • Intro Call - A recruiter will contact you for a quick chat
  • Onboarding - Complete paperwork and tax forms electronically
  • Background Check - Mandatory before activation
  • Set Your Availability - You enter your availability in our tech portal
  • Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills

Apply