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Help Tech Chat Support Jobs in Edison, NJ (NOW HIRING)

Integris

Systems Administrator

Cranbury, NJ

... technology solutions. Were looking for talent that thrives in a culture of clarity, trust, and ... Initial contact for inbound phone and chat support request. * Provide support and maintenance of ...

Integris

Systems Administrator

Cranbury, NJ

... technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and ... Initial contact for inbound phone and chat support request. * Provide support and maintenance of ...

Astreya

IT End User Support Specialist

New York, NY

... chat sessions, tickets, and executive requests), and consistently delivers exceptional customer ... Support office technology projects, migrations, upgrades, and special initiatives. Required ...

Astreya

IT End User Support Specialist

New York, NY · On-site

... chat sessions, tickets, and executive requests), and consistently delivers exceptional customer ... Required Qualifications • 8+ years of hands-on IT End User Support experience within medium-to ...

Kith

Help Desk Support Specialist

New York, NY · On-site

$65K - $70K/yr

The IT Help Desk Support Specialist to serve as the primary point of contact for technical support across our NY offices, stores, and warehouse. This is a tier-1/2 support role focused on end-user ...

Flex

IT Support Specialist(Temp)

New York, NY

Support CS IT help desk requests via Slack, Zoom, phone, and in-person on hardware, software ... Strong written communication for chat and ticket-based support; ability to translate technical ...

Flex

IT Support Specialist(Temp)

New York, NY · On-site

Support CS IT help desk requests via Slack, Zoom, phone, and in-person on hardware, software ... Strong written communication for chat and ticket-based support; ability to translate technical ...

LEAP Legal Software

Help Desk Technician

Jersey City, NJ · Hybrid

$62K/yr

We are seeking a Helpdesk Technician to join our highly motivated, high velocity and growing team ... Provide client support and technical issue resolution via email, phone and chat * Understand client ...

Tier4 Group

Technical Support Analyst

New York, NY · On-site

$20/hr

... helping ensure a seamless technology experience across the organization. Important Information ... Provide first-level technical support to employees through phone, chat, and in-person interactions.

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Showing results 21-40

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Edison, NJ

Help Tech Chat Support information

See Edison, NJ salary details

$28K

$45K

$68.3K

How much do help tech chat support jobs pay per year?

As of Aug 15, 2026, the average yearly pay for help tech chat support in Edison, NJ is $45,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $48,700.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Edison, NJ?

For Help Tech Chat Support jobs in Edison, NJ, the most frequently searched job titles are:

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The top searched job categories for Help Tech Chat Support jobs in Edison, NJ are:

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Cities near Edison, NJ with the most Help Tech Chat Support job openings:

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*Future Opportunities - IT Field Support Specialist

Milestone Technologies, Inc.

New York, NY • On-site

Full-time

Re-posted 5 days ago

Job description


Are you interested in future opportunities like these below? If so, submit your information to join our Talent Community!

We are consistently looking for IT Field Support Specialists to join our team in providing above-and-beyond service to our global clients!

Responsibilities:

  • Provide White-Glove concierge-level customer experience supporting internal employees face-to-face, via chat, and over the phone
  • Schedule and communicate travel to regional offices to provide in-person support regularly
  • Constantly update users on the status of their incidents, requests, or problems
  • Educate users on basic functions and new technologies to streamline their workflow
  • Troubleshoot network connectivity issues, including digital authentication, remote access, secure Wi-Fi, and wired connectivity to the internal network
  • Support users on applications and tools within the environment, including Office Suite, RSA, Okta, Collaboration tools (Zoom, WebEx, Jabber, etc.), Mac and Windows OS
  • Provide walkup/desktop support during normal business hours, Monday to Friday from 8 am to 5 pm
  • Maintain local inventory to ensure replacement equipment is always on hand
  • Support IT escalations impacting the site
  • Provide conference room support and maintenance
  • Coordinate closely with the Office Manager to determine the best course of action when issues arise
  • Support Local Wallboard maintenance
  • Support A/V Technology and Customer Experience Center

Qualifications:

  • Strong Windows and Mac OS troubleshooting skills
  • Excellent multi-tasking and time management skills and ability to thrive in a fast-paced, high-pressure environment
  • Flexibility and resilience, adaptable to a high-change environment, and open to new concepts and/or processes
  • Ability to follow proper escalation paths
  • Inviting personality, friendly, and sociable
  • Ability to take notes and record all interactions and steps taken with users
  • Ability to keep work area clean and organized
  • Working knowledge of Active Directory and basic AD administration
Employment Type: US Regular FT

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