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Help Samsung Technical Support Jobs in Michigan (NOW HIRING)

Part-Time Technical Support Representative

Troy, MI

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Previous help desk or technical support experience Additional Information: * Training will be ... provided * Starting wage: $15/hour Eligible employees may receive: * Medical, dental, vision, and ...

Part-Time Technical Support Representative

Troy, MI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Previous help desk or technical support experience Additional Information: * Training will be ... provided * Starting wage: $15/hour Eligible employees may receive: * Medical, dental, vision, and ...

Technical Support Specialist

Portland, MI

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking Tier 1 Support Specialists in our Portland, MI Midwest Regional office. The ... Since 2000, ESS has helped improve student achievement while providing meaningful opportunities for ...

Software Technical Support Associate

Novi, MI · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... technical support to the client and Managed Services personnel, and augmenting TS (CSE) support ... Project management experience helpful * Ability to manage many details and projects with minimal ...

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Food Ingredients Technical Support Specialist

Kentwood, MI · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • PTO

OVERVIEW The Technical Support Specialist serves as a technical resource and subject matter expert ... We not only help our clients fill roles and build their teams, but we also help them better ...

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Help Samsung Technical Support information

What is the difference between Help Samsung Technical Support vs Help Desk Technician?

AspectHelp Samsung Technical SupportHelp Desk Technician
CredentialsTypically requires technical certifications or product-specific trainingOften requires CompTIA A+ or similar certifications
Work EnvironmentCustomer service centers, technical support lines, online chatIT departments, corporate offices, remote support
Employer & IndustryElectronics manufacturers, tech companies, retailIT service providers, corporate IT departments
Common Search & ComparisonYesYes

Help Samsung Technical Support primarily focuses on assisting customers with Samsung products, requiring specialized product knowledge and certifications. Help Desk Technicians provide broader IT support across various hardware and software issues within organizations. While both roles involve troubleshooting and customer service, Samsung support is product-specific, whereas Help Desk Technicians handle general IT problems.

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For Help Samsung Technical Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Help Samsung Technical Support jobs in Michigan look for?

The top searched job categories for Help Samsung Technical Support jobs in Michigan are:

What cities in Michigan are hiring for Help Samsung Technical Support jobs?

Cities in Michigan with the most Help Samsung Technical Support job openings:

Technical Support Engineer I

Intrepid Control Systems

Troy, MI • On-site

Full-time

Re-posted 28 days ago


Job description

Job Summary:
Intrepid Control Systems is seeking a Technical Support Engineer I to provide first-level technical support to customers and internal employees. This role involves troubleshooting hardware and software issues related to vehicle networks and developing technical knowledge and skills under guidance.
Responsibilities:
• Assist customers with hardware setup, connections, and basic troubleshooting
• Answer basic software license questions
• Perform basic wiring and network setup activities
• Create simulation setups to emulate customer environments
• Help with software setup and installation
• Process and install customer software license requests
• Take hardware repair information and other basic information for quotes
• Document hardware and software issues for Quality Assurance and Development teams
• Verify issues and fixes
• Use ICS hardware and software to create customer projects and testing setups
• Escalate advanced or unresolved technical issues to senior team members when appropriate
Qualifications:
Required:
• High school diploma or equivalent required
• 1–2 years of technical support, IT, or related experience
• Basic understanding of computer systems and hardware
• Ability to learn new technologies quickly
• Basic troubleshooting and analytical skills
• Strong customer service orientation
• Strong verbal and written communication skills
• Ability to follow technical processes and procedures
• Basic understanding of Windows operating systems
• Basic networking knowledge
• Ability to work collaboratively in a team environment
Company:
Intrepid is a global provider of innovative tools for engineers in the vehicle networking, testing and embedded engineering fields. Founded in 1994, the company is headquartered in Madison Heights, USA, with a team of 201-500 employees. The company is currently Growth Stage.