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Help Desk Jobs in Topeka, KS (NOW HIRING)

Genesis Health Clubs

Front Desk

Topeka, KS · On-site

$12 - $15.50/hr

If you're passionate about wellness, driven to help others, and excited to work hard and have fun, we want to meet you. Company Website:

Aprio

Senior Application Developer

Topeka, KS · On-site

$90.30K - $124.20K/yr

Enters or assists users to enter Help Desk tickets, Internal Development projects and External. * Development projects into the appropriate tracking tool(s). * Develops application changes utilizing ...

Aprio

Senior Application Developer

Topeka, KS

$90.30K - $124.20K/yr

Enters or assists users to enter Help Desk tickets, Internal Development projects and External. * Development projects into the appropriate tracking tool(s). * Develops application changes utilizing ...

Hilton Garden Inn

Front Desk - Ambassador

Topeka, KS · On-site

$12.50 - $16/hr

... them, and helping them complete their application. Facilitates first interview with a Manager ... Never leaves desk unattended. Checks for room service trays and bring to appointed area. * Follows ...

Aprio

Senior Application Developer

Topeka, KS · On-site

$91K - $125.10K/yr

... Help Desk tickets assigned, correcting application bugs, creating projects for new requests, and documenting corrective action taken. • Enters or assists users to enter Help Desk tickets, Internal ...

AIM Strategies LLC

Desk Clerk

Topeka, KS · On-site

$13.25 - $16.25/hr

Desk Clerk This is a highly visible role which has a direct impact on creating the guest experience ... Promotes hotel services and amenities and provides helpful information. Responsibilities: * Must ...

Cyrus Hotel

Desk Clerk

Topeka, KS · On-site

$13 - $16.25/hr

DESK CLERK DEPARTMENT: Rooms REPORTS TO: Front Office Manager STATUS : Non-Exempt POSITION SUMMARY ... Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: * Must ...

Tech Electronics

Service Coordinator

Topeka, KS · On-site

$17.50 - $22/hr

Previous customer service, help desk, or technology support experience preferred * Strong communication and problem-solving skills * Ability to learn new technologies quickly * Positive attitude and ...

Tech Electronics

Service Coordinator

Topeka, KS · On-site

$17.50 - $22/hr

Previous customer service, help desk, or technology support experience preferred * Strong communication and problem-solving skills * Ability to learn new technologies quickly * Positive attitude and ...

Tech Electronics

Service Coordinator

Topeka, KS

$17.50 - $22/hr

Previous customer service, help desk, or technology support experience preferred * Strong communication and problem-solving skills * Ability to learn new technologies quickly * Positive attitude and ...

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How much do help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for help desk in Topeka, KS is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by Help Desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What are Help Desk jobs?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

More about Help Desk jobs
What are the most commonly searched types of Help Desk jobs in Topeka, KS? The most popular types of Help Desk jobs in Topeka, KS are:
What are popular job titles related to Help Desk jobs in Topeka, KS? For Help Desk jobs in Topeka, KS, the most frequently searched job titles are:
What job categories do people searching Help Desk jobs in Topeka, KS look for? The top searched job categories for Help Desk jobs in Topeka, KS are:
What cities near Topeka, KS are hiring for Help Desk jobs? Cities near Topeka, KS with the most Help Desk job openings:
Help Desk jobs near you
Front Desk

Front Desk

Genesis Health Clubs

Topeka, KS • On-site

$12 - $15.50/hr

Part-time

Medical, Dental, Retirement, PTO

Posted 8 days ago

Genesis Health Clubs rating

5.2

Company rating: 5.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

52nd of 61 rated gym and leisure clubs

Job description

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.
You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.
Responsibilities:
  • Enthusiastically greet members, prospective members, and guests
  • Provide a high-level of customer service to all members and effectively resolve issues
  • Handle front desk activities including answering phones and checking-in members
  • Take prospective members on tours of the facility
  • Ensure gym systems and processes are followed
  • Enforce facility rules and regulations, ensuring faciling is clean and safe

Qualifications:
  • Previous customer service experience preferred
  • Strong communication and customer service skills
  • Upbeat and positive attitude!
  • Passion for health & fitness
  • Basic computer proficiency

Complete our short application today!
Genesis Health Clubs
Join the Genesis Health Clubs Family - Where Passion Meets Purpose!
Genesis Health Clubs is the largest privately owned health club company in the country, with 83 locations across 13 states. Even more importantly, GHC is the fastest-growing non-franchised health club company in the U.S. This rapid expansion creates tremendous opportunity and upside for our team members. Genesis is a place where you can build a successful long-term career in the health and fitness industry, with unmatched upward mobility and growth. As a premier brand, we demand the best in the industry and, in turn, offer above-industry pay and strong rewards for top performers.
Genesis Health Clubs continues to grow, not just in size, but in scope. We now operate a family of brands that includes trampoline parks, water parks, ice skating rinks, meal prep services, and baseball tournament venues. But we're more than just a gym, we're a movement grounded in core values that guide everything we do.
At Genesis, our mission begins with MMFI: Make Me Feel Important. We serve, support, and inspire our members through meaningful relationships and thoughtful service. We believe in Investing in Our Members, Clubs, and Team, ensuring every location delivers excellence, from the equipment we provide to the people who bring the energy.
We Lead by Example, showing up each day with compassion, drive, and a commitment to help others succeed. We encourage everyone to Exercise Daily, not just for fitness, but as a lifestyle that promotes resilience and long-term wellness.
For Our Team:
We offer dynamic roles in fitness, customer service, management, childcare, and more, with room to grow, lead, and truly make an impact.
Why Work With Us:
  • Above-industry average pay and strong employee rewards
  • Medical and dental coverage
  • 401(k)
  • Paid Time Off (PTO)
  • Rapid career advancement in a fast-growing organization
  • The opportunity to uplift your community every day
  • Free all-access gym membership
  • A passionate, supportive culture where Staff is Family

Whether you're training clients one-on-one or helping families stay active through our extended brands, you'll be part of a purpose-driven team transforming lives, one workout, one smile, one connection at a time.
Ready to Level Up Your Health or Your Career?
If you're passionate about wellness, driven to help others, and excited to work hard and have fun, we want to meet you.
Company Website:

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