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Help Desk Jobs in Logan, UT (NOW HIRING)

Conservice

Deal Desk Analyst 1

Logan, UT · On-site

$17.75 - $24/hr

Deal Desk Analyst I - Core Markets Overview The Deal Desk Analyst I - Core Markets position is a combination of strategist, analyst, and auditor with responsibility for managing the Conservice ...

Conservice

Deal Desk Analyst 1

River Heights, UT · On-site

$17.75 - $24/hr

Deal Desk Analyst I - Core Markets Overview The Deal Desk Analyst I - Core Markets position is a combination of strategist, analyst, and auditor with responsibility for managing the Conservice ...

Autonomous Solutions

Helpdesk Experience Manager

Logan, UT · On-site

$120 - $160/hr

Build and maintain a self-service help portal so employees can resolve common issues without filing ... Experience deploying or managing AI-powered helpdesk or service desk tooling, such as chatbots ...

Autonomous Solutions

Helpdesk Experience Manager

Logan, UT · On-site

$118K - $149K/yr

Build and maintain a self-service help portal so employees can resolve common issues without filing ... Preferred QualificationsExperience deploying or managing AI-powered helpdesk or service desk ...

Autonomous Solutions

Helpdesk Experience Manager

Logan, UT · On-site

$118K - $149K/yr

Build and maintain a self-service help portal so employees can resolve common issues without filing ... Experience deploying or managing AI-powered helpdesk or service desk tooling, such as chatbots ...

Robert Half

IT Support Technician

Logan, UT · On-site

$19.50 - $24/hr

The person in this role will support daily help desk operations, guide users through solutions, and help maintain end-user equipment in a fast-paced environment. Responsibilities: * Respond to ...

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Help Desk information

See Logan, UT salary details

$10

$19

$29

How much do help desk jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for help desk in Logan, UT is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.40 per hour, depending on experience, location, and employer.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

More about Help Desk jobs

What are the most commonly searched types of Help Desk jobs in Logan, UT?

The most popular types of Help Desk jobs in Logan, UT are:

What are popular job titles related to Help Desk jobs in Logan, UT?

For Help Desk jobs in Logan, UT, the most frequently searched job titles are:

What job categories do people searching Help Desk jobs in Logan, UT look for?

The top searched job categories for Help Desk jobs in Logan, UT are:

What cities near Logan, UT are hiring for Help Desk jobs?

Cities near Logan, UT with the most Help Desk job openings:

Help Desk jobs near you
Infographic showing various Help Desk job openings in Logan, UT as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 68% Full Time, 27% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,537 per year, or $20 per hour.

Deal Desk Analyst 1

Conservice

Logan, UT • On-site

$17.75 - $24/hr

Full-time

Re-posted 12 days ago

Conservice rating

7.4

Company rating: 7.4 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

37th of 53 rated energy and utility

Job description

Deal Desk Analyst I - Core Markets
Overview
The Deal Desk Analyst I - Core Markets position is a combination of strategist, analyst, and auditor with responsibility for managing the Conservice contracts and fees processes while identifying potential paths for optimizing revenue across our product offerings and processes. Deal Desk Analysts also oversee the process of collecting and organizing analytical data related to an organization's revenue, sales, and other financial activities. The position will coordinate and work closely with internal teams and occasionally clients by aiding in crafting new contracts, and making system updates for clients; as well as answering contract, fee, and other questions from clients or other Conservice team members as needed.
Responsibilities
  • Facilitate the creation of new property, management, and product agreements to ensure accuracy across contracts and standard documentation practices when new properties are on-boarded or existing properties undergo a change in ownership/management
  • Manage the quoting process to ensure approved pricing, healthy margins, and alignment between invoicing capabilities and expectations
  • Capture data from new incoming contracts for future reporting and analysis
  • Monitor fee and product implementation and ensure ramp ups, increases, and renewals/renegotiations occur as contracted
  • Review documentation and fees for properties leaving setup
  • Address Fee Change Requests submitted from other Conservice team members
  • Maintain the Fee Screen/Fee Dashboard, including revenue share and allocation amounts
  • Manage correspondence for revenue and product fulfillment areas
  • Assist Deal Desk Analysts and Managers with regular and ad-hoc reporting as requested by the leadership team or Sales and Account Management
  • Implement and monitor revenue controls
  • Clearly communicate answers to contract, fee, and revenue questions to team members throughout the company and clients as needed
  • Partner with cross functional teams (Sales, Legal, Sales Ops, Finance, and/or AR) to ensure all fully executed agreements are properly booked and recognized in our systems to ensure accuracy in quarterly metrics

Qualifications
  • Proficient in Excel and Google Sheets
  • Takes ownership of situations/problems and works to resolve them to completion
  • Excellent written and verbal communication skills
  • Excellent follow-up and organizational skills
  • Comfortable working in ambiguous situations
  • Analytical and technological mindset
  • Proven track record of success in past positions
  • Driven to find the why behind issues and processes
  • Must be self-motivated and have the ability to work under time constraints and deadlines.
  • Ability to set priorities, plan and organize information.

Education and Experience
  • Bachelor's Degree or equivalent work experience (2+ years related experience)
  • Experience with contracts, fees, and/or sales
  • Familiarity with Conservice systems and software (preferred)
  • Familiarity with SFDC, SQL, and/or PowerBI are a plus
  • Solid understanding of Conservice departments and services (preferred)

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