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Help Desk Assistant Jobs in Logan, UT (NOW HIRING)

Conservice

Deal Desk Analyst 1

Logan, UT · On-site

$17.75 - $24/hr

Manage correspondence for revenue and product fulfillment areas * Assist Deal Desk Analysts and Managers with regular and ad-hoc reporting as requested by the leadership team or Sales and Account ...

Conservice

Deal Desk Analyst 1

River Heights, UT · On-site

$17.75 - $24/hr

Manage correspondence for revenue and product fulfillment areas * Assist Deal Desk Analysts and Managers with regular and ad-hoc reporting as requested by the leadership team or Sales and Account ...

Extra Space

Assistant Store Manager

Logan, UT · On-site

$15 - $17/hr

We look for employees who are reliable, good communicators, and have a passion for helping people ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

Extra Space

Assistant Store Manager

Providence, UT · On-site

We look for employees who are reliable, good communicators, and have a passion for helping people ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

Ttmtech

IT Client Services

Logan, UT

Help Desk calls from company user base Creates the initial record of the request Resolves all Level ... Assist site with after-hours support needs Member of on-call after hours rotation for supporting ...

TTM Technologies

IT Client Services

Logan, UT · On-site

The Client Services Support Technician is responsible for addressing the following: • Help Desk ... Assist site with after-hours support needs • Member of on-call after hours rotation for ...

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Help Desk Assistant information

See Logan, UT salary details

$8

$17

$28

How much do help desk assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for help desk assistant in Logan, UT is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.86 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a help desk assistant?

To thrive as a Help Desk Assistant, you need foundational knowledge of computer systems, troubleshooting skills, and typically a relevant IT certification or associate degree. Familiarity with ticketing systems like Zendesk, remote desktop tools, and common operating systems is crucial. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills ensure that technical issues are resolved efficiently, leading to higher user satisfaction and smooth organizational operations.

What is a help desk assistant?

A help desk assistant specializes in providing users of technology with support and services. Your main duties are to address all customer or user issues, along with common technological problems. You monitor the help desk email, inbox and answer questions over the phone, and work with customers in person. If there are persistent problems, you fill out reports to pass along to your supervisor or manager. Qualifications for this job include career experience in IT support, analytical problem-solving skills, and excellent verbal and written communication abilities.

What are some of the most common challenges help desk assistants face when supporting users, and how can these be effectively managed?

Help Desk Assistants often encounter challenges such as managing high volumes of support requests, troubleshooting diverse technical issues, and communicating complex solutions to users with varying technical knowledge. To effectively handle these situations, it's important to prioritize tasks, use ticketing systems efficiently, and practice clear, empathetic communication. Continuous learning about new technologies and collaboration with more experienced team members can also help resolve issues more efficiently and improve user satisfaction.

What is the difference between Help Desk Assistant vs Technical Support Specialist?

AspectHelp Desk AssistantTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, IT support teamsIT departments, customer support, remote troubleshooting
Employer & IndustryBusinesses, government agencies, educational institutionsSimilar industries, often more technical roles
Common Search & ComparisonAssisting users with basic IT issuesResolving more complex technical problems

The Help Desk Assistant typically handles basic user support and troubleshooting, often working in help desk environments. In contrast, a Technical Support Specialist deals with more complex technical issues, requiring deeper technical knowledge. Both roles share similar credentials and work environments, but the Technical Support Specialist usually requires more advanced skills and certifications.

More about Help Desk Assistant jobs

What are the most commonly searched types of Help Desk jobs in Logan, UT?

The most popular types of Help Desk jobs in Logan, UT are:

What cities near Logan, UT are hiring for Help Desk Assistant jobs?

Cities near Logan, UT with the most Help Desk Assistant job openings:

Help Desk Assistant jobs near you
Infographic showing various Help Desk Assistant job openings in Logan, UT as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 68% Full Time, 27% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,348 per year, or $18 per hour.

Deal Desk Analyst 1

Conservice

Logan, UT • On-site

$17.75 - $24/hr

Full-time

Re-posted 13 days ago

Conservice rating

7.4

Company rating: 7.4 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

37th of 53 rated energy and utility

Job description

Deal Desk Analyst I - Core Markets
Overview
The Deal Desk Analyst I - Core Markets position is a combination of strategist, analyst, and auditor with responsibility for managing the Conservice contracts and fees processes while identifying potential paths for optimizing revenue across our product offerings and processes. Deal Desk Analysts also oversee the process of collecting and organizing analytical data related to an organization's revenue, sales, and other financial activities. The position will coordinate and work closely with internal teams and occasionally clients by aiding in crafting new contracts, and making system updates for clients; as well as answering contract, fee, and other questions from clients or other Conservice team members as needed.
Responsibilities
  • Facilitate the creation of new property, management, and product agreements to ensure accuracy across contracts and standard documentation practices when new properties are on-boarded or existing properties undergo a change in ownership/management
  • Manage the quoting process to ensure approved pricing, healthy margins, and alignment between invoicing capabilities and expectations
  • Capture data from new incoming contracts for future reporting and analysis
  • Monitor fee and product implementation and ensure ramp ups, increases, and renewals/renegotiations occur as contracted
  • Review documentation and fees for properties leaving setup
  • Address Fee Change Requests submitted from other Conservice team members
  • Maintain the Fee Screen/Fee Dashboard, including revenue share and allocation amounts
  • Manage correspondence for revenue and product fulfillment areas
  • Assist Deal Desk Analysts and Managers with regular and ad-hoc reporting as requested by the leadership team or Sales and Account Management
  • Implement and monitor revenue controls
  • Clearly communicate answers to contract, fee, and revenue questions to team members throughout the company and clients as needed
  • Partner with cross functional teams (Sales, Legal, Sales Ops, Finance, and/or AR) to ensure all fully executed agreements are properly booked and recognized in our systems to ensure accuracy in quarterly metrics

Qualifications
  • Proficient in Excel and Google Sheets
  • Takes ownership of situations/problems and works to resolve them to completion
  • Excellent written and verbal communication skills
  • Excellent follow-up and organizational skills
  • Comfortable working in ambiguous situations
  • Analytical and technological mindset
  • Proven track record of success in past positions
  • Driven to find the why behind issues and processes
  • Must be self-motivated and have the ability to work under time constraints and deadlines.
  • Ability to set priorities, plan and organize information.

Education and Experience
  • Bachelor's Degree or equivalent work experience (2+ years related experience)
  • Experience with contracts, fees, and/or sales
  • Familiarity with Conservice systems and software (preferred)
  • Familiarity with SFDC, SQL, and/or PowerBI are a plus
  • Solid understanding of Conservice departments and services (preferred)

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