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Help Desk Technician Part Time Jobs in Springfield, MA

BEST FITNESS

FRONT DESK ASSOCIATE

Springfield, MA · On-site

$15 - $16/hr

... helping you reach your goals every step of the way. What You'll Do: As a Part-time Front Desk Associate, you'll be the face of Best Fitness, delivering top-notch customer service and creating ...

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Help Desk Technician Part Time information

See Springfield, MA salary details

$12

$23

$33

How much do help desk technician part time jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for help desk technician part time in Springfield, MA is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What does a help desk technician part time do?

A Help Desk Technician Part Time provides technical support and assistance to users experiencing IT-related issues, such as problems with computers, software, or networks. They typically diagnose and resolve technical problems, answer queries via phone, email, or chat, and escalate complex issues to higher-level IT staff if needed. Part-time technicians usually work flexible or reduced hours while still ensuring users receive timely support.

What are the key skills and qualifications needed to thrive as a help desk technician part time?

To thrive as a Help Desk Technician Part Time, you need a solid understanding of computer hardware, software troubleshooting, basic networking, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is commonly required. Strong communication, patience, and problem-solving skills help technicians effectively assist users and resolve issues efficiently. These abilities are crucial for providing reliable technical support and ensuring minimal disruption to end-user productivity.

What are part-time jobs for a help desk technician?

As a part-time help desk technician, your responsibilities are to troubleshoot and provide support for technical issues, usually relating to computer hardware and software, for a customer or client on a part-time schedule of fewer than 35 hours per week. You often explain troubleshooting steps over the phone to assist customers. As a part-time help desk technician, you can perform your duties in the information technology (IT) department of a company and provide services to people who work within the company, in the customer support department of a software company, or as an employee of a third-party IT company. These positions can be full-time or contract, and there are many telecommute opportunities.

What are some typical challenges faced by part-time help desk technicians, and how can they effectively manage workload with limited hours?

Part-time Help Desk Technicians often juggle high ticket volumes and must prioritize issues efficiently within a limited schedule. Time management and clear communication are crucial, as you may need to hand off unresolved cases to full-time colleagues or the next shift. Staying organized and documenting each interaction thoroughly helps ensure continuity of support and minimizes delays for end users. Regular check-ins with team members and using ticketing systems effectively can also streamline transitions and maintain service quality.
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For Help Desk Technician Part Time jobs in Springfield, MA, the most frequently searched job titles are:

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What cities near Springfield, MA are hiring for Help Desk Technician Part Time jobs?

Cities near Springfield, MA with the most Help Desk Technician Part Time job openings:

Help Desk Technician Part Time jobs near you
Infographic showing various Help Desk Technician Part Time job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $47,985 per year, or $23.1 per hour.

IT Help Desk Professional

The Aero ALL-GAS Company

Hartford, CT • On-site

Part-time

Medical, Dental, Vision, PTO

Re-posted 5 days ago

Job description

As an “In House” IT operative working with office personnel, delivery drivers, and service technicians with technical questions/problems, it will be your responsibility to manage a variety of the company’s technology to maintain uninterrupted workflow throughout the organization.

These responsibilities include:

  • Network installation and management
  • Printer troubleshooting and maintenance
  • MDM installation
  • Crowdstrike EDR management
  • Business phone management and onboarding
  • Internet management
  • Microsoft Administration and Microsoft 365 Suite
  • Apple Business Manager
  • Proprietary sites/applications
  • General IT support
  • Communication with IT vendors

Qualifications:

  • High school diploma or equivalent.
  • Must be proficient in Microsoft Office, Windows, Apple products, and MAC.
  • Excellent analytical, organizational, verbal, and oral communication skills combined with patience.
  • Ability to efficiently learn and utilize new software applications.
  • Basic use of tools and knowledge of IT hardware.

 Benefits:

  • Competitive wage based on experience with performance-based increases.
  • Medical, dental, and vision insurance.
  • Paid time off and holidays.
  • Company tools provided.

About Us: The ALL-GAS and Equipment Company is a leading supplier serving residential, commercial, and industrial customers across Connecticut. Family owned and operated for 85 years; we are committed to delivering exceptional service and maintaining high safety standards. We are looking for a dedicated IT Help Desk Professional to join our team. 


Ready to Join Us? Click "Apply for This Job"

ALL-GAS Company is proud to be an equal opportunity employer. We value diversity and are committed to creating a welcoming, inclusive workplace for everyone.