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Weekend Help Desk Technician Jobs in Springfield, MA

Suzor IT

Help Desk Technician

East Windsor, CT · On-site

$22.50 - $26.50/hr

The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating ...

Suzor IT

Help Desk Technician

Broad Brook, CT · On-site

The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating ...

Kinsley Group

Help Desk Technician

East Granby, CT · On-site

$20 - $27/hr

The Help Desk Technician will provide technical assistance and training to employees while ... Flexibility to work nights, weekends, and on-call hours as needed. * Excellent customer service ...

Centstone

Help Desk Technician

Hartford, CT · On-site

$20 - $25/mo

Help Desk Technician Location: Onsite - Hartford, Connecticut Employment Type: W2 Only Work Authorization: US Citizens / Green Card Holders Only Duration: Long-Term Schedule: Monday-Friday, 8:00 AM ...

Kinsley Group

Help Desk Technician

East Granby, CT · On-site

$26 - $32/hr

The Help Desk Technician will provide technical assistance and training to employees while ... Flexibility to work nights, weekends, and on-call hours as needed. * Excellent customer service ...

The Kinsley Group

Help Desk Technician

East Granby, CT · On-site

$20 - $27/hr

They are seeking a Help Desk Technician to provide user support and maintain the organization ... weekends, and on-call hours as needed. • Excellent customer service skills and verbal ...

InstantServe LLC

Help Desk Analyst

Hartford, CT · On-site

$20.75 - $28.25/hr

our client CONNECTICUT DEPARTMENT OF CHILDREN AND FAMILIES STATEMENT OF WORK FOR CCWIS PROGRAM Help Desk Technician (x) New Task () Renewal ( ) Fixed Price (X) On Site Support ( ) Remote Support 1. ...

nLeague Services Inc

Help Desk Analyst

Hartford, CT · On-site

$20.75 - $28.25/hr

SCOPE OF WORK · The agency needs to engage the service of a Help Desk Technician consultant position. · The candidate will provide telephone and remote-control support for level one computer issues ...

NuAxis Innovations

Help Desk Support Technician

Hadley, MA

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

NuAxis Innovations

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

ServiceNet

IT Helpdesk Technician

Northampton, MA · On-site

$20/hr

Monday - Friday 9a-5p We're hiring an IT Help Desk Technician to join our support team. This is an entry-level position and a real opportunity to build a career in IT at an organization that invests ...

NuAxis Innovations LLC

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

NuAxis LLC

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

NuAxis Innovations

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

They are currently seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment, focusing on mission-critical operations. Responsibilities : • Deliver Tier 1 ...

ServiceNet

IT Helpdesk Technician

Northampton, MA · On-site

$20/hr

Monday - Friday 9a-5p We're hiring an IT Help Desk Technician to join our support team. This is an entry-level position and a real opportunity to build a career in IT at an organization that invests ...

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All JobsHelp Desk Technician JobsWeekend Help Desk Technician JobsWeekend Help Desk Technician Jobs in Springfield, MA

Weekend Help Desk Technician information

See Springfield, MA salary details

$12

$23

$33

How much do weekend help desk technician jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for weekend help desk technician in Springfield, MA is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What is the difference between Weekend Help Desk Technician vs Weekend IT Support Specialist?

AspectWeekend Help Desk TechnicianWeekend IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site support
Industry UsageIT service providers, corporate IT departmentsIT service providers, corporate IT departments
Search IntentCompare roles, job duties, qualificationsCompare roles, job duties, qualifications

The Weekend Help Desk Technician and Weekend IT Support Specialist roles share similar certifications and work environments, often serving the same industries. The main difference lies in terminology; 'Technician' emphasizes hardware and technical troubleshooting, while 'Support Specialist' may include broader support tasks. Both roles are suitable for those seeking weekend IT support jobs with similar qualifications.

What is a weekend help desk technician?

A Weekend Help Desk Technician is an IT support professional who provides technical assistance to users, typically during weekends. Their primary responsibilities include troubleshooting hardware and software issues, resolving network problems, and assisting with user account management. They often serve as the first point of contact for users experiencing technical difficulties, ensuring minimal downtime outside of regular business hours. Excellent communication and problem-solving skills are essential for success in this role.

What technical issues does a weekend help desk technician typically handle, and how is support prioritized during off-hours?

As a Weekend Help Desk Technician, you can expect to address a range of technical issues such as password resets, connectivity problems, software troubleshooting, and hardware malfunctions. During weekends, support requests are often prioritized based on urgency and business impact, with critical issues like system outages or service interruptions receiving immediate attention. You'll work closely with on-call engineers or escalate complex problems as needed, while also documenting solutions for continuity. This role requires strong problem-solving skills and the ability to communicate effectively, especially since staffing may be lighter on weekends.

What skills and qualifications are needed to be a weekend help desk technician?

To thrive as a Weekend Help Desk Technician, you need a solid understanding of computer systems, troubleshooting techniques, and typically an associate’s degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and manage urgent issues independently during off-hours. These abilities ensure seamless IT support, quick resolution of technical problems, and high customer satisfaction, even during non-standard shifts.
What are the most commonly searched types of Help Desk Technician jobs in Springfield, MA? The most popular types of Help Desk Technician jobs in Springfield, MA are:
Weekend Help Desk Technician jobs near you

Help Desk Technician

Suzor IT

East Windsor, CT • On-site

$22.50 - $26.50/hr

Full-time

Retirement, PTO

Posted 16 days ago

Job description

About Suzor IT:

Suzor IT provides a turn-key technology department for K-12 schools and Municipalities. Our team works closely with K-12 students, teachers, parents, and municipal employees to help them implement and utilize technology on a daily basis.


An Ideal Candidate Is:

An ideal candidate is someone who is friendly, eager to learn with a passion for helping people. If you come with the people skills, we can teach you the tech skills.


Helpdesk Technician Job Description

We are looking for an individual to work directly with our K-12 and/or Municipal customers. The day-to-day role will include helping teachers teach, students learn, and municipal employees serve their communities through supporting their technology needs.


The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating issues when necessary.


The individual will be working alongside a team which includes a lead technician, virtual office tech, and a Director of IT to meet the goals and needs of the school.


Help Desk Technician Responsibilities:

  • Providing support to users over the phone or via remote access. This includes communicating technical information in a clear and understandable manner to non-technical users.
  • Establishing good relationships with all departments and colleagues.
  • Diagnosing/troubleshooting issues with computer software, peripherals, and hardware.
  • Installing and configuring hardware and software components.
  • Repairing or replacing damaged hardware.
  • Educating staff on best technology/security practices.
  • Performing tests and evaluations of new software and hardware.
  • Creating and managing technical documentation.
  • Providing basic computer training.


Help Desk Technician Requirements:

  • 2+ years of customer service experience.
  • Relevant License/Certification - CompTIA A+ (Preferred)
  • Excellent written and verbal communication skills.
  • Good interpersonal skills.
  • Attention to detail.
  • Good problem-solving skills.


Help Desk Technician Compensation, Benefits, Schedule, and Location

  • Compensation: $22.50 to $26.50 per hour 
  • Schedule: Monday through Friday 7:30am-3:30pm
  • Location: This position may require some travel. 
  • Benefits include:
    • 401(k)
    • Paid time off
    • Mileage reimbursement