ZipRecruiter

Log In

1

Help Desk Tech Jobs in Texas (NOW HIRING)

Avani Technology Solutions, Inc.

Help Desk

Austin, TX · On-site

$19.75 - $26.75/hr

Help Desk Location: 4200 Smith School Road, Austin, Texas 78744 Duration: 5+ months * The contractor will be work in the Agency's Help Desk and receive calls for assistance relating to the ...

United Ag & Turf

IT Help Desk

Woodway, TX

Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...

United Ag & Turf

IT Help Desk

Woodway, TX · On-site

$16 - $18/hr

Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...

Texas Wesleyan University

IT Help Desk

Fort Worth, TX · On-site

Posting Details Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard ...

Methodisthealthsystem

Help Desk Analyst

Dallas, TX

$20.25 - $27.75/hr

This includesthe utilizationof collaborative technology (e.g... SharePoint, unified communications, What's Up Gold, etc.) Maintain Help Desk operator performance SLA quotas.This includes training new ...

Methodist Health System

Help Desk Analyst

Dallas, TX · On-site

$20.25 - $27.75/hr

This includes the utilization of collaborative technology (e.g... SharePoint, unified communications, What's Up Gold, etc.) • Maintain Help Desk operator performance SLA quotas. This includes ...

Allen Control Systems

IT Help Desk Engineer

Austin, TX · On-site

They are seeking an IT Help Desk Engineer to provide first-line technical support, troubleshoot issues, and ensure the smooth operation of IT needs across the company. Responsibilities : • Serve as ...

Contigo Technology LLC

Be Seen First

Help Desk Technician

Austin, TX · On-site

$40K - $45K/yr

At Contigo Technology, we are a leading Managed Services Provider (MSP) delivering IT services to ... We are seeking a highly organized and motivated Help Desk Technician to join our team. The ideal ...

Allen Control Systems

IT Help Desk Engineer

Austin, TX · On-site

They are seeking an IT Help Desk Engineer to provide first-line technical support, manage IT tickets, and assist in onboarding new employees while ensuring operational standards for compliance and ...

next page

Showing results 1-20

All JobsHelp Desk Tech JobsHelp Desk Tech Jobs in Texas

Help Desk Tech information

See Texas salary details

$11

$21

$31

How much do help desk tech jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for help desk tech in Texas is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.18 per hour, depending on experience, location, and employer.

How do I become a help desk technician?

To become a help desk technician, you typically need a high school diploma or equivalent, along with knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with certifications such as CompTIA A+ and strong customer service skills. Gaining experience through internships or entry-level IT roles can also improve job prospects.

What are the key skills and qualifications needed to thrive as a help desk tech?

To thrive as a Help Desk Tech, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and often a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These competencies are essential to quickly resolve technical issues, maintain user satisfaction, and support organizational productivity.

Is help desk a good career?

Help desk technician roles are entry-level positions that involve troubleshooting technical issues, providing customer support, and maintaining hardware and software. They can offer opportunities for skill development, certifications, and career advancement in IT, but job satisfaction depends on individual interests and work environment.

What is the difference between Help Desk Tech vs Technical Support Specialist?

AspectHelp Desk TechTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site troubleshooting, customer support
Industry UsageIT support, customer serviceIT support, software/hardware troubleshooting
Search & ComparisonOften compared for entry-level IT rolesSimilar roles, slightly more specialized

Help Desk Tech and Technical Support Specialist roles share many certifications and work environments, often overlapping in entry-level IT support. The main difference lies in their focus: Help Desk Techs typically handle initial customer inquiries and basic troubleshooting, while Technical Support Specialists may deal with more complex issues and specialized technical problems. Both roles are essential in IT support teams and are frequently compared by job seekers and employers alike.

What does a help desk tech do?

A Help Desk Tech, also known as a Help Desk Technician, provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries, and guide users through step-by-step solutions either over the phone, via email, or through chat. Their responsibilities often include logging support requests, resolving common technical issues, and escalating more complex problems to higher-level IT staff. Help Desk Techs play a crucial role in ensuring smooth operation of technology in organizations and maintaining user satisfaction.

What are some common challenges faced by help desk techs, and how can they effectively manage high volumes of support requests?

Help Desk Techs often encounter the challenge of managing a large number of support tickets, especially during peak times or system outages. To handle this effectively, it's important to prioritize requests based on urgency and impact, communicate clearly with users about expected response times, and utilize ticketing systems to stay organized. Developing strong troubleshooting skills and maintaining a calm, customer-oriented approach can help resolve issues efficiently. Collaborating closely with team members and escalating complex problems when necessary also ensures that support is timely and effective.

Is a help desk technician a stressful job?

Help desk technicians often experience stress due to high call volumes, urgent troubleshooting, and the need to resolve issues quickly. The job requires strong communication skills and the ability to manage multiple tasks under pressure, which can contribute to a stressful work environment.
What are popular job titles related to Help Desk Tech jobs in Texas? For Help Desk Tech jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Help Desk Tech jobs in Texas look for? The top searched job categories for Help Desk Tech jobs in Texas are:
What cities in Texas are hiring for Help Desk Tech jobs? Cities in Texas with the most Help Desk Tech job openings:
Help Desk Tech jobs near you
Infographic showing various Help Desk Tech job openings in Texas as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,863 per year, or $21.6 per hour.

Help Desk Technician

Lewisville Independent School District

Lewisville, TX • On-site

$195.75/day

Full-time

Re-posted 9 days ago

Lewisville ISD (Texas) rating

6.6

Company rating: 6.6 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

364th of 619 rated elementary and secondary schools

Job description

Position Type:
Technology/Help Desk Tech
Date Posted:
2/26/2026
Location:
TECHNOLOGY 821
Date Available:
Varies
Minimum starting salary rate: $195.75 daily rate
Attachment(s):
  • Help Desk Technician.docx

What Lewisville ISD (Texas) employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply