ZipRecruiter

Log In

1

Help Desk System Administrator Jobs in Rio Rancho, NM

IC-CAP LLC

Net-Sys Admin 2 102-145

Albuquerque, NM · On-site

Network-System Administrator (Net-Sys Admin) 2 function will be to organize, install, and support ... This will also include helping architect, design and analyze network models. It will require ...

next page

Showing results 1-20

All JobsHelp Desk System Administrator JobsHelp Desk System Administrator Jobs in Rio Rancho, NM

Help Desk System Administrator information

See Rio Rancho, NM salary details

$32.5K

$52.6K

$72K

How much do help desk system administrator jobs pay per year?

As of Jun 21, 2026, the average yearly pay for help desk system administrator in Rio Rancho, NM is $52,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $62,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Help Desk System Administrators, and how can they be managed effectively?

Help Desk System Administrators often face challenges such as managing a high volume of support requests, troubleshooting diverse technical issues under time pressure, and balancing routine maintenance with urgent problem resolution. Effective time management, strong communication skills, and the ability to prioritize tasks are essential for success in this role. Building a solid knowledge base, collaborating closely with other IT team members, and staying updated on system updates can also help streamline workflows and reduce recurring issues.

What are Help Desk System Administrators?

Help Desk System Administrators are IT professionals who provide technical support and manage computer systems within an organization. They assist users by troubleshooting hardware and software issues, resolving network problems, and maintaining system security. These administrators often serve as the first point of contact for technical concerns, ensuring that all IT-related requests are addressed efficiently. In addition to support, they may also handle system updates, backups, and user account management to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a Help Desk System Administrator, and why are they important?

To thrive as a Help Desk System Administrator, you need a solid understanding of operating systems, network troubleshooting, and user support, often backed by a degree in IT or related field and relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and system monitoring software is typically expected. Strong communication, problem-solving ability, and patience are crucial soft skills for effectively assisting users and resolving technical issues. These skills ensure timely issue resolution, maintain system reliability, and contribute to positive user experiences within the organization.

What is the difference between Help Desk System Administrator vs Help Desk Technician?

AspectHelp Desk System AdministratorHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentManage network systems, servers, and infrastructureAssist end-users with hardware/software issues
ResponsibilitiesMaintain and troubleshoot network/server systems, user accountsRespond to user tickets, resolve basic technical issues

The Help Desk System Administrator focuses on managing and maintaining network and server systems, requiring more advanced certifications and technical skills. In contrast, Help Desk Technicians primarily assist end-users with hardware and software problems, often with entry-level certifications. Both roles are essential in IT support but differ in scope and technical complexity.

What are popular job titles related to Help Desk System Administrator jobs in Rio Rancho, NM? For Help Desk System Administrator jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Help Desk System Administrator jobs in Rio Rancho, NM look for? The top searched job categories for Help Desk System Administrator jobs in Rio Rancho, NM are:
Help Desk System Administrator jobs near you
Infographic showing various Help Desk System Administrator job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 5% As Needed, 68% Full Time, 17% Part Time, and 10% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $52,600 per year, or $25.3 per hour.
Systems Administrator II

Systems Administrator II

ClearSky Health

Albuquerque, NM • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 10 days ago

Job description

ClearSky Health is a premier rehabilitative care hospital committed to delivering exceptional patient outcomes through clinical excellence, compassion, and innovation. We support our teams with a collaborative environment that values reliability, integrity, and continuous improvement.
Are you a driven and detail-oriented Systems Administrator looking to make a meaningful impact? ClearSky Health is seeking a skilled Systems Administrator to help ensure the reliability, security, and performance of our enterprise and Azure-based systems. In this vital role, you will help maintain a secure, compliant technology environment that supports high-quality patient care and operational excellence.
This position offers the option to work remotely but requires residence within the Albuquerque Metro Area.
💡 Why You'll Love Working With Us:
  • Competitive Pay + Shift Differentials
  • Bonus Potential
  • Comprehensive Benefits (Medical, Dental, Vision, 401k Match)
  • Student Loan Repayment & Tuition Reimbursement
  • CEU & Career Development Opportunities
  • Supportive, Inclusive Culture
  • Employee Recognition & Wellness Programs
  • Real Work-Life Balance

This role will be responsible for:
  • Providing administration and support of Azure virtual machines, including provisioning, patching, performance tuning, backups, and lifecycle management.
  • Monitoring system health, availability, capacity, and security events across Azure and enterprise systems.
  • Investigating, documenting, and responding to security alerts, incidents, and vulnerabilities using approved security tools and logs.
  • Assisting with configuration and maintenance of security controls such as firewalls, network security groups, endpoint protection, and access controls.
  • Performing security monitoring and reporting, including log review, alert analysis, and trend/compliance reporting for leadership.
  • Supporting the administration of identity and access management, including RBAC, least-privilege enforcement, and periodic access reviews.
  • Providing administration and maintenance of Microsoft 365 services across the organization.
  • Assisting with the implementation and administration of MFA, SSO, and Conditional Access policies.
  • Applying operating system updates, security patches, and configuration changes to Windows systems in accordance with change-management processes.
  • Collaborating with IT, security, and compliance teams to improve overall system reliability, resilience, and security posture.
  • Maintaining accurate documentation of system configurations, security controls, procedures, and incident response activities.
  • Responding to escalated system and security tickets and ensures timely resolution.
  • Participating in an after-hours on-call rotation for critical outages, security incidents, and scheduled maintenance.
  • Supporting organizational compliance with HIPAA, internal policies, and applicable regulatory standards.

Minimum Job Requirements
Minimum Education & Experience
  • Bachelor's degree in Information Systems, Computer Science, or a related field (preferred).
  • Minimum two years of hands-on systems administration experience, including Microsoft Entra ID, Microsoft 365, and Azure infrastructure/virtual machines.
  • Experience administering Windows Server in cloud and/or hybrid environments.
  • Practical experience with security monitoring, alerting, and incident response.
  • Scripting or automation experience (preferred).

Required Licenses, Certifications, and/or Documentation
  • Microsoft Azure and/or security-related certifications (e.g., Azure Administrator, Azure Security Engineer, SSCP) required or ability to obtain approved certifications within 3 months of hire.
  • Valid driver's license with acceptable driving record and insurability.

Required Knowledge, Skills, and Abilities
  • Strong knowledge of Azure infrastructure (virtual machines, networking, storage, and security controls).
  • Understanding of cybersecurity principles, threat detection, and incident response.
  • Experience reviewing logs, alerts, and reports to identify security risk and operational issues.
  • Knowledge of Windows operating systems, server administration, and patch management.
  • Familiarity with healthcare security and compliance requirements (HIPAA/HITECH).
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to document procedures and communicate effectively with technical and non-technical stakeholders.
  • Ability to maintain confidentiality, security, and quality standards in a clinical environment.
  • Ability to work collaboratively and professionally with all levels of the organization.

Daily Physical Requirements of the Position Include:
  • Prolonged periods of sitting or working at a computer workstation (often 6-8 hours per day).
  • Occasional standing, walking, or moving between work areas (such as to server rooms or equipment locations).
  • Ability to lift, move, or carry IT equipment such as computers, monitors, printers, small servers, or networking gear (typically up to 25-35 pounds).
  • Manual dexterity required for handling cables, components, keyboards, and small parts.
  • Reaching, bending, kneeling, and crouching on occasion to access equipment under desks, in racks, or in storage areas.
  • Sufficient manual dexterity to operate equipment and computer keyboard.
  • Close vision and the ability to adjust focus.
  • Ability to hear overhead pages.

Apply today and make an impact in the lives of our patients and staff!
#INDALB

Apply