ZipRecruiter

Log In

1

Help Desk Support Jobs in Wichita, KS (NOW HIRING)

BG Products Inc.

IT Help Desk Technician

Wichita, KS · On-site

... IT Support Technician assists in achieving the goals of the IT Department in the operation and ... S.) or professional training in network support or equivalent preferred, emphasis on helpdesk ...

Genesis Health Clubs

Desk Coordinator

Wichita, KS · On-site

Provide input in developing strategies to support club goals and objectives * Develop and build a ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

CybertronIT

IT Help Desk Tech

Wichita, KS

$30K - $40K/yr

We manage and support our clients technology infrastructure while delivering top-tier customer service. Our diverse client base means every day is differentfast-paced, exciting, and full of ...

CybertronIT

IT Help Desk Tech

Wichita, KS · On-site

$30K - $40K/yr

We manage and support our clients' technology infrastructure while delivering top-tier customer service. Our diverse client base means every day is different-fast-paced, exciting, and full of ...

Verus Aerospace

IT Support Specialist

Wichita, KS · On-site

Respond to help desk requests, prioritize issues, and ensure timely and professional resolution. * Support account management, endpoint configuration, system updates, and basic network ...

Diamond Accelerator

NP Injector

Wichita, KS

$75K - $100K/yr

... help us take things to the next level. Who You Are * Advanced injector skilled in full-face ... Build and maintain your own client base - with full marketing & front desk support * Track ...

MCI Careers

Desktop Support Technician

Wichita, KS

$15 - $19.25/hr

Desktop Support or IT Help Desk experience * Proficiency researching and troubleshooting complex problems and errors * Demonstrated ability with basic networking, and telephony * Demonstrated ability ...

Genesis Health Clubs

Front Desk

Goddard, KS · On-site

$14 - $17.75/hr

Make Me Feel Important . We serve, support, and inspire our members through meaningful ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

Genesis Health Clubs

Front Desk Manager

Goddard, KS · On-site

$15 - $20/hr

Provide input in developing strategies to support club goals and objectives * Develop and build a ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

Diamond Accelerator

NP Injector

Derby, KS

$75K - $100K/yr

... help us take things to the next level. Who You Are * Advanced injector skilled in full-face ... Build and maintain your own client base -- with full marketing & front desk support * Track ...

Diamond Accelerator

NP Injector

Augusta, KS

$75K - $100K/yr

... help us take things to the next level. Who You Are * Advanced injector skilled in full-face ... Build and maintain your own client base -- with full marketing & front desk support * Track ...

Diamond Accelerator

NP Injector

Wichita, KS

$75K - $100K/yr

... help us take things to the next level. Who You Are * Advanced injector skilled in full-face ... Build and maintain your own client base - with full marketing & front desk support * Track ...

Diamond Accelerator

NP Injector

Haysville, KS

$75K - $100K/yr

... help us take things to the next level. Who You Are * Advanced injector skilled in full-face ... Build and maintain your own client base -- with full marketing & front desk support * Track ...

Diamond Accelerator

NP Injector

Wichita, KS

$75K - $100K/yr

... help us take things to the next level. Who You Are * Advanced injector skilled in full-face ... Build and maintain your own client base -- with full marketing & front desk support * Track ...

Genesis Health Clubs

Front Desk Associate

Wichita, KS · On-site

$11.75 - $15.25/hr

Provide input in developing strategies to support club goals and objectives * Ability to respond to ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

next page

Showing results 1-20

People also search for

All JobsHelp Desk Support JobsHelp Desk Support Jobs in Wichita, KS

Help Desk Support information

See Wichita, KS salary details

$11

$20

$30

How much do help desk support jobs pay per hour?

As of May 28, 2026, the average hourly pay for help desk support in Wichita, KS is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Support specialist, and why are they important?

To thrive as a Help Desk Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and customer service, often supported by a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively address user issues and maintain positive interactions. These skills are crucial for resolving technical problems quickly, ensuring user satisfaction, and keeping organizational IT systems running smoothly.

What are the most common challenges faced by Help Desk Support professionals, and how can they effectively handle them?

Help Desk Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical skill levels. To handle these challenges, it's important to prioritize tickets based on urgency, use available knowledge bases and documentation for problem-solving, and practice clear, patient communication. Developing strong organizational skills and a collaborative approach with IT colleagues also helps streamline issue resolution and enhances the overall support experience.

What are Help Desk Support professionals?

Help Desk Support professionals are IT specialists who provide technical assistance and support to users experiencing issues with computer systems, software, or hardware. They typically respond to inquiries via phone, email, or chat, and help troubleshoot and resolve technical problems. Their responsibilities may include diagnosing issues, guiding users through solutions, and escalating more complex problems to higher-level IT staff. Help Desk Support is essential for maintaining smooth technology operations in organizations and ensuring user satisfaction.

What is the difference between Help Desk Support vs Technical Support Specialist?

AspectHelp Desk SupportTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelp desk, call centers, remote supportTechnical troubleshooting, remote or on-site
Employer & IndustryIT service providers, corporate IT departmentsHardware/software vendors, IT departments
Common Search/ComparisonHelp Desk Support vs Technical Support Specialist

Help Desk Support primarily handles initial user issues, providing basic troubleshooting via phone or remote access. Technical Support Specialists often handle more complex technical problems, including hardware and software troubleshooting. While both roles require similar certifications and work in IT environments, Technical Support Specialists typically deal with advanced technical issues and may require additional technical skills.

What are the most commonly searched types of Help Desk Support jobs in Wichita, KS? The most popular types of Help Desk Support jobs in Wichita, KS are:
What are popular job titles related to Help Desk Support jobs in Wichita, KS? For Help Desk Support jobs in Wichita, KS, the most frequently searched job titles are:
What job categories do people searching Help Desk Support jobs in Wichita, KS look for? The top searched job categories for Help Desk Support jobs in Wichita, KS are:
What cities near Wichita, KS are hiring for Help Desk Support jobs? Cities near Wichita, KS with the most Help Desk Support job openings:
Help Desk Support jobs near you
Infographic showing various Help Desk Support job openings in Wichita, KS as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,080 per year, or $20.7 per hour.
2008 PC Support/Help Desk *SKILLBRIDGE INTERNSHIP OPPORTUNITY* with Security Clearance

2008 PC Support/Help Desk *SKILLBRIDGE INTERNSHIP OPPORTUNITY* with Security Clearance

All Points Logistics LLC

Mcconnell Air Force Base, KS

Other

Posted 26 days ago

Job description

THIS OPPORTUNITY IS FOR TRANSITIONING ACTIVE-DUTY SERVICE MEMBERS ONLY US CITIZENSHIP REQUIRED
ACTIVE DoD SECRET CLEARANCE REQUIRED DESCRIPTION OF POSITION / DUTIES: All Points is seeking motivated and cleared transitioning service members to participate in our DoD SkillBridge Internship Program as PC Support / Help Desk Interns across multiple Air Force Base locations. This SkillBridge opportunity provides structured training, mentorship, and hands-on exposure to IT support operations in real-world mission environments. Interns will learn to support enterprise IT services, troubleshoot technical issues, and deliver customer assistance in support of Air Force personnel and systems. These are 100%ON-SITE opportunities. Remote work is not supported. This SkillBridge internship is unpaid by All Points. Service members remain on active duty and are fully compensated by the Department of Defense throughout the duration of the internship. This is a unique opportunity specifically for transitioning active-duty service members within their last 180 days of service. Internship placements are based on candidate availability, command approval, and All Points' capacity at participating locations. For more information on the Skillbridge program, please visit https://skillbridge.osd.mil/ Job Responsibilities (may include but not limited to): Provide laptop, desktop, and IT service support during field visits on or near the flightline. Assist with installation, repair, maintenance, and testing of IT equipment. Diagnose technical errors and assist in determining proper solutions. Follow established workflows, schedules, and documentation standards. Produce timely and detailed service reports. Operate vehicles and field automation systems safely as required. Adhere to company procedures, protocols, and safety requirements. Collaborate with technical teams and share relevant information across the organization. Understand customer requirements and support briefings or recommendations. Build positive working relationships with customers, typically USAF flightline maintenance personnel. Perform other duties as assigned. EDUCATION: BA/BS in a technical field preferred but not required. Community College of the Air Force (CCAF) or advanced USAF maintenance schooling may substitute for a BA/BS. YEARS OF EXPERIENCE: 3-5 years desired (military technical experience acceptable). SKILLS / CERTIFICATIONS: Required Experience & Certifications: US Citizenship. Active DoD Secret security clearance. Basic understanding of IT equipment and troubleshooting fundamentals. Ability to safely work in field and flightline-adjacent environments. Desired Experience & Certifications: Prior flightline experience or familiarity with USAF maintainer operations. Experience with IT equipment maintenance. CompTIA Security+ CE certification. SECURITY CLEARANCE: Full United States Citizenship is required. * Active, current, and fully adjudicated US DoD Secret Clearance is required. LOCATIONS: Multiple SkillBridge internship opportunities may be available at:
Scott AFB (IL); Hickam AFB (HI); Dyess AFB (TX); Dover AFB (DE); Andrews AFB (MD); Charleston AFB (SC); MacDill AFB (FL); McConnell AFB (KS); Fairchild AFB (WA); McGuire AFB (NJ); McChord AFB (WA); Little Rock AFB (AR); Warner-Robbins AFB (GA); Pope AFB (NC); Ramstein AB (Germany). ADDITIONAL DETAILS: Unpaid DoD SkillBridge internship - service members continue to receive full military pay and benefits from the DoD. Eligibility limited to transitioning active-duty service members within their last 180 days of service. * Intern placement may vary based on availability and command approval. ALL POINTS IS AN EQUAL OPPORTUNITY EMPLOYER

Apply