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Senior Nmci Help Desk Jobs in Wichita, KS (NOW HIRING)

The Atlas Group

IT Helpdesk Technician

Wichita, KS · On-site

Escalate complex technical issues to senior IT staff or vendors as needed. Qualifications Bachelor ... in helpdesk, system support, preferably in a manufacturing environment. Proven experience in ...

The Atlas Group

IT Helpdesk Technician

Wichita, KS · On-site

Escalate complex technical issues to senior IT staff or vendors as needed. Qualifications Bachelor ... in helpdesk, system support, preferably in a manufacturing environment. Proven experience in ...

The Atlas Group

IT Helpdesk Technician

Wichita, KS

Escalate complex technical issues to senior IT staff or vendors as needed. Bachelor's degree in ... in helpdesk, system support, preferably in a manufacturing environment. Proven experience in ...

Relativity

Senior Revenue Accountant

Wichita, KS · On-site +1

$74K - $110K/yr

Help scale and improve revenue systems, processes, and controls as the business grows ... desk, and legal WhatWe'reLooking For * Bachelor'sdegree or higher in Accounting, Finance, or ...

New

Oxford Vista

Housekeeper

Wichita, KS · On-site

$12.50 - $16.25/hr

Reporting any maintenance issues by completing a Maintenance Request Form kept at the front desk ... Our Culture | Oxford Senior Living Oxford Senior Living is an Equal Opportunity Employer.

YMCA

Housekeeping - West YMCA

Wichita, KS · On-site

$11.75 - $15.25/hr

Under the supervision and direction of the Senior Program/Branch Director, Housekeeping will ... Making sure all forms are filled out correctly and turned into the front desk * Notifying ...

YMCA

Housekeeping - Camp Hiawatha

Wichita, KS · On-site

$12.50 - $16/hr

Under the supervision and direction of the Senior Program/Branch Director, Housekeeping will ... Making sure all forms are filled out correctly and turned into the front desk * Notifying ...

YMCA

Housekeeping - Northwest YMCA

Wichita, KS

$12.50 - $16/hr

Under the supervision and direction of the Senior Program/Branch Director, Housekeeping will ... Making sure all forms are filled out correctly and turned into the front desk * Notifying ...

YMCA

Housekeeping - North YMCA

Wichita, KS · On-site

$12.50 - $16/hr

Under the supervision and direction of the Senior Program/Branch Director, Housekeeping will ... Making sure all forms are filled out correctly and turned into the front desk * Notifying ...

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Senior Nmci Help Desk information

See Wichita, KS salary details

$22.4K

$71.8K

$146.3K

How much do senior nmci help desk jobs pay per year?

As of May 28, 2026, the average yearly pay for senior nmci help desk in Wichita, KS is $71,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $92,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior NMCI Help Desk specialist, and why are they important?

To thrive as a Senior NMCI Help Desk specialist, you need advanced knowledge of network troubleshooting, Windows and enterprise systems, and typically a relevant associate's or bachelor's degree along with DoD 8570-compliant certifications such as CompTIA Security+ or A+. Familiarity with Navy Marine Corps Intranet (NMCI) systems, ticketing software like Remedy, and remote support tools is essential. Strong problem-solving abilities, clear communication, and customer service skills help build trust and ensure effective resolution of user issues. These competencies are critical for maintaining the security, reliability, and smooth operation of the NMCI network environment.

How does a Senior NMCI Help Desk professional typically collaborate with other IT teams to resolve complex technical issues?

As a Senior NMCI Help Desk professional, you will frequently work alongside network engineers, cybersecurity specialists, and system administrators to troubleshoot and resolve escalated technical problems. This collaboration often involves participating in incident response calls, documenting issues in ticketing systems, and providing detailed technical information to assist in root cause analysis. Effective communication and teamwork are essential, as you serve as a bridge between end-users and specialized IT teams, ensuring timely solutions and high customer satisfaction.

What are Senior NMCI Help Desk professionals?

Senior NMCI Help Desk professionals are experienced technical support specialists responsible for providing advanced assistance and troubleshooting for users of the Navy Marine Corps Intranet (NMCI). They serve as a primary point of contact for resolving complex IT issues, managing escalations, and ensuring the smooth operation of network and computer systems within the NMCI environment. These professionals often mentor junior help desk staff, coordinate with higher-level technical teams, and help implement best practices for IT service management. Their expertise is crucial in maintaining security, efficiency, and reliability across the Navy and Marine Corps' IT infrastructure.

Are there desk jobs in the military?

Yes, the military offers desk jobs such as help desk or IT support roles like Senior NMCI Help Desk positions, which involve providing technical assistance and managing computer systems. These roles typically require strong communication skills, technical knowledge, and often involve working in an office or command center environment.

What is the difference between Senior Nmci Help Desk vs Help Desk Technician?

AspectSenior Nmci Help DeskHelp Desk Technician
CertificationsCompTIA A+, Security+, ITILCompTIA A+ or similar
Work EnvironmentMilitary and government agencies, secure networksCorporate, small business, or IT support centers
ResponsibilitiesAdvanced troubleshooting, system administration, security protocolsBasic troubleshooting, user support, hardware/software setup

The Senior Nmci Help Desk typically handles more complex issues, security, and system management within government environments, requiring advanced certifications. Help Desk Technicians focus on routine user support and hardware/software troubleshooting. The senior role demands more experience and specialized knowledge, whereas the technician role is entry to mid-level support.

What are the most commonly searched types of Nmci Help Desk jobs in Wichita, KS? The most popular types of Nmci Help Desk jobs in Wichita, KS are:
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What cities near Wichita, KS are hiring for Senior Nmci Help Desk jobs? Cities near Wichita, KS with the most Senior Nmci Help Desk job openings:
Senior Nmci Help Desk jobs near you

IT Helpdesk Technician

The Atlas Group

Wichita, KS • On-site

Full-time

Posted 4 days ago

Job description

Overview
The IT Helpdesk Technician provides technical support and assistance to end-users regarding computer systems, hardware, software, and network-related issues. This role is responsible for troubleshooting problems, responding to service requests, and ensuring smooth daily operations of IT systems.
Responsibilities
Provide Tier 1 and Tier 2 technical support via phone, email, ticketing system, and in person.
Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, and peripherals.
Support enterprise applications, including ERP, PLM, CAD, and engineering software tools.
Manage user accounts, permissions, and access controls in Active Directory and other systems.
Install, configure, and maintain Windows/macOS systems and approved aerospace software platforms.
Maintain and update IT documentation, knowledge base articles, and asset inventories.
Ensure compliance with aerospace cybersecurity standards (e.g., NIST, CMMC, ITAR where applicable).
Assist with system upgrades, patch management, and hardware deployments.
Escalate complex technical issues to senior IT staff or vendors as needed.
Qualifications
Bachelor's degree in computer science, Information Technology, Software Engineering, or a related field (or equivalent experience).
3-5+ years of experience in helpdesk, system support, preferably in a manufacturing environment.
Proven experience in technical support or desktop support roles with a strong understanding of computer management and troubleshooting.
Familiarity with operating systems including Windows (Windows Server), macOS, and Linux environments.
Knowledge of computer networking concepts such as LAN, TCP/IP, DNS, VPNs, firewalls, and network administration tools like Meraki.
Experience with Active Directory
Key Competencies
Strong analysis skills to diagnose hardware/software issues efficiently.
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
Ability to work independently or as part of a team in a fast-paced environment.
Attention to detail and documentation discipline Commitment to security, compliance, and operational excellence
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The employee is occasionally required to stand, walk, reach with hands and arms, climb stairs or balance, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds.

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