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Help Desk Service Desk Analyst Jobs (NOW HIRING)

Service Desk Analyst

Beloit, WI · On-site

$25.71 - $35.88/hr

The Service Desk Analyst provides technical support that focuses on assisting customers through the ... IT help desk or service desk experience is preferred. 6. Other combinations of training and/or ...

Help Desk Analyst

Quantico, VA · On-site

$65K - $70K/yr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Provide service desk support to all customer IT groups for both unclassified and classified ...

Help Desk Analyst

Quantico, VA · On-site

$70K - $77K/yr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Provide service desk support to all customer IT groups for both unclassified and classified ...

Help Desk Analyst

Virginia, IL · On-site

$60 - $80/hr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Provide service desk support to all customer IT groups for both unclassified and classified ...

Help Desk Analyst

Quantico, VA · On-site

$70K - $77K/yr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Provide service desk support to all customer IT groups for both unclassified and classified ...

Help Desk Analyst

Quantico, VA · On-site

$70K - $77K/yr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Provide service desk support to all customer IT groups for both unclassified and classified ...

Service Desk Analyst

$21 - $28.75/hr

Minimum 1-3 years experience in a Help Desk/Service Desk or other IT role. * Experience with using ... Good analytical and problem solving skills. * Diagnosis skills of technical issues. * Ability to ...

Help Desk II

Shreveport, LA · On-site

$19.75 - $27/hr

Help Desk Analysts II are expected to be highly customer-service oriented, proactive in anticipating and resolving problems, and focused on maximizing the efficient use of computer resources. The ...

Service Desk Analyst

Bend, OR · On-site

$21.75 - $29.75/hr

TEEMA is seeking a Service Desk Analyst to join their dynamic team of Help Desk Analysts in a world-class enterprise environment. The role involves troubleshooting technical issues and providing ...

T Help desk/Service desk

Fremont, CA · On-site

$22 - $29.75/hr

Info Way Solutions is seeking an IT Help Desk/Service Desk professional to provide on-site ... Analyze and solve technical problems by using problem-solving skills • Conduct analysis and ...

Help Desk Analyst

Trenton, NJ · On-site

$28 - $32/hr

Help Desk Analyst Req number: R8379 Employment type: Full time Worksite flexibility ... Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly ...

Help Desk Analyst

Chicago, IL · On-site

$50K - $60K/yr

Provide friendly, efficient, and professional customer service to all end users contacting the Help ... For the Help Desk Analyst II, the base salary range $50,000 - $60,000. The range represents a good ...

Help Desk Analyst

Quantico, VA · On-site

$22 - $30.25/hr

They are seeking a Help Desk Analyst to provide support for both internal and external customers by ... Responsibilities : • Provide service desk support to all customer IT groups for both unclassified ...

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Help Desk Service Desk Analyst information

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$24

$35

How much do help desk service desk analyst jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for help desk service desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What cities are hiring for Help Desk Service Desk Analyst jobs?

Cities with the most Help Desk Service Desk Analyst job openings:

What states have the most Help Desk Service Desk Analyst jobs?

States with the most job openings for Help Desk Service Desk Analyst jobs include:

What are popular job titles related to Help Desk Service Desk Analyst jobs?

For Help Desk Service Desk Analyst jobs, the most frequently searched job titles are:

Infographic showing various Help Desk Service Desk Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Help Desk / Service Desk Analyst III

Birmingham, AL • On-site

$19.25 - $26.25/hr

Contractor

Re-posted 24 days ago


Job description

Position:  Help Desk / Service Desk Analyst III  

Location:  600 18th St N, Birmingham, AL 35203
Duration:  3 Years

Client:      Southern Company Services
 

Job Summary

Southern Company Services is seeking a Help Desk / Service Desk Analyst III to provide frontline technical support and serve as the primary point of contact for IT incidents and service requests in a 24x7 Technology Service Desk environment. The ideal candidate will combine exceptional customer service with strong technical troubleshooting skills to resolve hardware, software, network, and application issues while ensuring a positive end-user experience.

Key Responsibilities

  • Provide first-level technical support for hardware, software, network, and application issues.
  • Respond to service requests and incidents via phone, email, and ticketing systems.
  • Troubleshoot Windows, desktop, printer, network, and telecommunications issues.
  • Document incidents, resolutions, and technical solutions accurately.
  • Coordinate with Infrastructure, Application Support, and Workplace Support teams.
  • Escalate complex issues and monitor incidents through resolution.
  • Ensure compliance with IT policies, procedures, and SOX controls.
  • Deliver exceptional customer service in a fast-paced support environment.

Required Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or related field preferred.
  • 1–3 years of IT Help Desk or Service Desk experience.
  • Strong knowledge of Windows operating systems, desktop hardware, networking (LAN/WAN), and Microsoft Office.
  • Experience with IT ticketing systems (Remedy experience preferred).
  • Excellent troubleshooting, communication, and customer service skills.
  • Ability to prioritize multiple tasks and work independently.

Preferred Skills

Help Desk • Service Desk • Windows 10/11 • LAN/WAN • Active Directory • Microsoft Office • Remedy • IT Support • Desktop Support • Network Troubleshooting • Customer Service • Incident Management • Technical Support • Ticketing Systems