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Help Desk Programmer Jobs (NOW HIRING)

Arena Technical Resources

Help Desk Analyst

Quantico, VA · On-site

$25 - $30/hr

Bring your engineering expertise along with a drive for innovation. Our Help Desk Analyst Tier 1 must have: - Security Clearance Level: Active Top Secret clearance required. - Required Experience: 2+ ...

Kestra Holdings

Senior Help Desk Engineer

Austin, TX · On-site

As the Help Desk IT Support Engineer, you will report to manager of the Help Desk. You will provide support to internal our employees and leaders in the financial services industry across the country.

Kestra Financial, Inc.

As the Help Desk IT Support Engineer, you will report to manager of the Help Desk. You will provide support to internal our employees and leaders in the financial services industry across the country.

System One

Senior Help Desk Engineer

Bethesda, MD · Remote

$80K - $95K/yr

Senior Help Desk Engineer Location: Onsite 5 days a week in Bethesda, Maryland Type: Contract Compensation: $80,000 - $95,000 annually Contractor Work Model: Onsite Security Clearance: US Citizenship ...

KBR, Inc.

Help Desk Manager

Colorado Springs, CO · On-site

KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. As a Help Desk Manager ...

BTI

Help Desk Manager

Washington, DC · On-site

... engineering solutions to the Federal Government. BTI supports mission-critical programs across ... The Help Desk Manager will ensure contractor processes align with recognized IT service management ...

KBR

Help Desk Manager

Colorado Springs, CO

KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. As a Help Desk Manager ...

BTI

Help Desk Manager

Washington, DC · On-site

... engineering solutions to the Federal Government. BTI supports mission-critical programs across ... The Help Desk Manager will ensure contractor processes align with recognized IT service management ...

System One

Senior Help Desk Engineer

Bethesda, MD · Remote

$80K - $95K/yr

Senior Help Desk Engineer Location: Onsite 5 days a week in Bethesda, Maryland Type: Contract Compensation: $80,000 - $95,000 annually Contractor Work Model: Onsite Security Clearance: US Citizenship ...

System One

Senior Help Desk Engineer

Bethesda, MD · Remote

$80K - $95K/yr

Senior Help Desk Engineer Location: Onsite 5 days a week in Bethesda, Maryland Type: Contract Compensation: $80,000 - $95,000 annually Contractor Work Model: Onsite Security Clearance: US Citizenship ...

System One

Senior Help Desk Engineer

Bethesda, MD · Remote

$80K - $95K/yr

Senior Help Desk Engineer Location: Onsite 5 days a week in Bethesda, Maryland Type: Contract Compensation: $80,000 - $95,000 annually Contractor Work Model: Onsite Security Clearance: US Citizenship ...

Endsight

IT Help Desk Engineer

Napa, CA · On-site

$33.65 - $43.25/hr

IT Help Desk Engineer Department: Response Center Employment Type: Full Time Location: Napa Compensation: $33.65 - $43.25 / hour Description Location: This role is expected to report to the Napa ...

Endsight

IT Help Desk Engineer

Napa, CA · On-site

$33.65 - $43.25/hr

IT Help Desk Engineer Department: Response Center Employment Type: Full Time Location: Napa Compensation: $33.65 - $43.25 / hour Description Location: This role is expected to report to the Napa ...

Progressive Global Energy

Help Desk Analyst

Syracuse, NY · On-site

$20.25 - $27.75/hr

... Help Desk) and provide the next level of support, and improve resolving IT issues during first ... Provide field engineer users with an excellent level of customer service keeping them informed of ...

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How much do help desk programmer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for help desk programmer in the United States is $64,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $80,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Help Desk Programmer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $64,974 per year, or $31.2 per hour.

Help Desk Analyst

Quantico, VA • On-site

Arena Technical Resources
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Arena Technical Resourcesexternal

$25 - $30/hr

Other

Re-posted 11 days ago

Job description

Job Description
Job Title: Help Desk Analyst
Job Location: Quantico, VA
Compensation: $25 - $30/hr.
Eligibility/Clearance: Candidate must possess an active Top Secret
clearance
Job Description:
Transform technology into opportunity as a Help Desk Analyst Tier 1.
Shape what’s next for mission-critical government projects while shaping
what’s next for your engineering career.
The Naval Criminal Investigative Service (NCIS) is an organization of
approximately 2,000 personnel of which 700 serve at HQ and the remaining
staff serve at offices worldwide. NCIS is the DON component with primary
responsibility for criminal investigation, law enforcement (LE),
counter-terrorism (CT), counterintelligence (CI), and cyber matters.
NCIS not only has primary responsibility for all criminal investigative,
CI, CT, and cyber matters within the DON, but it also has exclusive
investigative jurisdiction in non-combat matters involving actual,
potential, or suspected criminal, terrorism, sabotage, espionage, and
subversive activities.
Role Overview
As a Help Desk Analyst Tier 1, the work you’ll do will be impactful to
the mission of the IT Technology Development division within the NCIS
ITD organization in Quantico, VA.
- Initiate and resolves service request/problem incidents
- Consult with the user community to resolve technical problems and
answer queries by telephone or self-service ticket in support of
internal and/or outside customer computer hardware, software,
network, system/application access, and telecommunications systems
- Using problem solving skills, diagnose, identify, isolate, and
analyze problems utilizing historical database records
- Route calls to product line specialists, application, or system
support specialists
- Maintains and updates records and tracking databases
- Alerts management to recurring problems and patterns of problems
- Works with system administrators and developers to ensure
services/incidents are completed
- Provides an outstanding customer service experience in a variety of
circumstances across all organizational levels
Key Responsibilities
N/A
Requirements:
Bring your engineering expertise along with a drive for innovation. Our
Help Desk Analyst Tier 1 must have:
- Security Clearance Level: Active Top Secret clearance required.
- Required Experience: 2+ years of IT support experience in a Help
Desk environment
- Experience with Cisco switches and routers
- Required Certifications: Security+ CE
- Education: High School Diploma. AAS Preferred.
- Location: Onsite at Quantico, VA
- ship required
Preferred:
- N/A
Education:
- Bachelor’s degree in Information Systems, Engineering,
Cybersecurity, or related technical field (or equivalent
experience).
ATR is an Equal Opportunity Employer (EOE) who will provide equal
employment opportunity to employees and applicants for employment
without regard to race, ethnicity, religion, color, sex, pregnancy,
national origin, age, veteran status, ancestry, sexual orientation,
gender identity or expression, marital status, family structure, genetic
information, or mental or physical disability

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