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Help Desk Programmer Jobs in Michigan (NOW HIRING)

NexForm, Inc.

Help Desk Support Specailist

Big Rapids, MI · On-site

$65K - $80K/hr

Help Desk Support Specialist Reports to: IT Support Supervisor Location: Battle Creek, MI The Help ... engineered fiber solutions for automotive thermal and noise, vibration, and harshness (NVH ...

State of Michigan

Help Desk Analyst

Lansing, MI · On-site

$44K/yr

... developers, system administrators, and business stakeholders to support effective technology use ... Previous help desk, application support, end-user technology support, or call center experience ...

Wightman

IT Help Desk Technician

Kalamazoo, MI · On-site

IT Help Desk Technician Position Purpose: At Wightman, we rely on our IT systems to help us create ... Our full-service architectural, civil engineering, and land surveying firm, which was established ...

PlastiPak

IT Help Desk Representative (Part-Time)

Plymouth, MI · On-site

$16.75 - $21.50/hr

We are seeking a Help Desk Representative to join our on-site IT team in Plymouth. In this role ... Web programming experience (JavaScript, VBScript, HTML, PHP, C, C++, CSS, XML, and SQL) preferred.

Rockford

IT Help Desk Intern

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

IT Help Desk Internship Classification: Internship, this will go through December 2026 with ... Engineering News-Record as one of the top 200 contractors in the nation. With regional offices in ...

Rockford

IT Help Desk Intern

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

IT Help Desk Internship Classification: Internship, this will go through December 2026 with ... Engineering News-Record as one of the top 200 contractors in the nation. With regional offices in ...

Rockford

IT Help Desk Intern

Grand Rapids, MI

$14.50 - $19.25/hr

IT Help Desk Internship Classification: Internship, this will go through December 2026 with ... Engineering News-Record as one of the top 200 contractors in the nation. With regional offices in ...

Infojini Inc

Service Desk Analyst

Pontiac, MI

$20.25 - $27.75/hr

Resource will not work on service desk but be assigned to a particular customer team for ... Initiates Information Technology determined process re-engineering methods in operating departments.

Wade Trim

Service Desk Technician - #2997

Taylor, MI · Hybrid

$18.50 - $25/hr

Certification in A+ and/or MCP and experience in supporting civil engineering (AutoCAD, Civil3D ... for staff to help shape the firm's future through strategic planning. Work/life balance is ...

Wade Trim

Service Desk Technician - #2997

Taylor, MI · Hybrid

$18.50 - $25/hr

Certification in A+ and/or MCP and experience in supporting civil engineering (AutoCAD, Civil3D ... for staff to help shape the firm's future through strategic planning. Work/life balance is ...

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Help Desk Programmer information

What cities in Michigan are hiring for Help Desk Programmer jobs?

Cities in Michigan with the most Help Desk Programmer job openings:

Infographic showing various Help Desk Programmer job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Help Desk Support Specailist

Big Rapids, MI • On-site

NexForm, Inc.
See more jobs at NexForm, Inc.external

$65K - $80K/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

Key responsibilities

  • Respond to help desk tickets, phone calls, emails, and walk-up requests in a timely manner.

  • Troubleshoot hardware, software, network connectivity, printer, and peripheral issues.

  • Install, configure, and maintain desktop computers, laptops, monitors, printers, scanners, and mobile devices.

Job description

Help Desk Support Specialist
Reports to: IT Support Supervisor
Location: Battle Creek, MI
The Help Desk Support Specialist is responsible for providing first-level technical support to employees at the facility. This position ensures the efficient operation of computer systems, hardware, software, printers, mobile devices, and other technology resources by troubleshooting issues, resolving service requests, and coordinating with corporate IT and third-party vendors when necessary. The ideal candidate is customer-focused, organized, and enjoys solving technical problems in a fast-paced manufacturing environment.
RESPONSIBILITIES:
  • Serve as the primary IT support contact for all employees at the facility.
  • Respond to help desk tickets, phone calls, emails, and walk-up requests in a timely manner.
  • Troubleshoot hardware, software, network connectivity, printer, and peripheral issues.
  • Install, configure, and maintain desktop computers, laptops, monitors, printers, scanners, and mobile devices.
  • Set up technology for new hires, including computers, user accounts, phones, and system access.
  • Assist with employee onboarding and offboarding by provisioning and recovering IT equipment.
  • Perform routine hardware replacements, software installations, and system updates.
  • Maintain inventory of IT equipment and technology assets.
  • Document support requests, resolutions, and recurring issues within the help desk system.
  • Coordinate with corporate IT and external vendors to escalate complex technical issues.
  • Support conference room technology, audiovisual equipment, and meeting setup.
  • Assist with basic network troubleshooting and connectivity issues.
  • Ensure compliance with company cybersecurity policies and assist with security best practices.
  • Maintain confidentiality of company information and employee data.
  • Participate in disaster recovery and business continuity activities as needed.
  • Perform other duties as assigned.
REQUIREMENTS:
  • Associate degree in Information Technology, Computer Science, or related field preferred
  • 2-5 Years of help desk or desktop support experience
  • Experience supporting Windows operating systems and Microsoft Office applications
  • Experience in a manufacturing environment preferred
  • Experience with Active Directory, Microsoft 365, and ticketing systems is preferred
Who we are
NexForm, headquartered in Battle Creek, Michigan, is a vertically integrated manufacturer of engineered fiber solutions for automotive thermal and noise, vibration, and harshness (NVH) applications. We design and produce lightweight, durable components for leading OEMs and Tier-1 suppliers, with operations in the U.S. and Mexico. Backed by Crest Rock, NexForm is focused on growth through innovation, expanded capabilities, and operational excellence.
NexForm offers competitive compensation and benefits package (including but not limited to medical, dental, vision, Rx, life insurance, disability coverage, 401K and company match, paid holidays, tuition reimbursement eligibility, etc.)
NexForm is an Equal Opportunity Employer
At NexForm, we take pride in our diverse team. Our organization is made up of individuals from a wide range of backgrounds, races, beliefs, and experiences, all united by a shared goal of making a positive impact. We’ve seen firsthand the strength that equity brings and believe everyone should have equal opportunities to grow, succeed, and live with purpose.
Unsolicited Resumes from Third-Party Recruiters
Please note that, in accordance with NexForm Technologies policy, we do not accept unsolicited resumes from third-party recruiters. Any agency, individual, or entity that submits a resume without prior authorization does so with the understanding that Motus reserves the right to hire the candidate at its discretion without any obligation to pay a fee.

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