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Help Desk Programmer Jobs in New York (NOW HIRING)

The Help Desk Engineer (HDE) is an experience IT support technician working in a service representative capactity for a variety of clients. The Help Desk Engineer is responsible for first-line ...

IPsoft aims to be a true partner helping businesses achieve better outcomes. Responsibilities ... Properly document all issues in tickets and update knowledge base articles for other engineers.

Properly document all issues in tickets and update knowledge base articles for other engineers. Qualifications Qualifications: * Candidates must have excellent communication, customer service skills ...

Help Desk Analyst

White Plains, NY ยท On-site

$21.25 - $29/hr

Resolve and/or escalate problems (when required) to the appropriately experienced technician/engineer. * Record, track, and document the help desk request problem-solving process, including all ...

... Desk Engineer serves as the primary technical point of contact for RFA's global client base ... Demonstrated hands-on technical experience through internships, help desk roles, school IT programs ...

... Desk Engineer serves as the primary technical point of contact for RFA's global client base ... Demonstrated hands-on technical experience through internships, help desk roles, school IT programs ...

The Service Desk Engineer serves as the primary technical point of contact for RFA's global client ... Demonstrated handsโ€‘on technical experience through internships, help desk roles, school IT ...

... Desk Engineer serves as the primary technical point of contact for RFA's global client base ... Demonstrated hands-on technical experience through internships, help desk roles, school IT programs ...

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Help Desk Programmer information

What cities in New York are hiring for Help Desk Programmer jobs?

Cities in New York with the most Help Desk Programmer job openings:

Infographic showing various Help Desk Programmer job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Help Desk Engineer

New York, NY โ€ข On-site

Contractor

Re-posted 2 days ago


Job description

Office Location: Remote Offices, Long Island, and New York City Position Description: The Help Desk Engineer (HDE) is an experience IT support technician working in a service representative capactity for a variety of clients. The Help Desk Engineer is responsible for first-line technical support of client-facing technology, such as Microsoft Dynamics Applications, Citrix Applications, Productivity Software, Password Resets, etc. Additionally, the Help Desk Engineer ay provide light system adminsistration functions, such as creating/deleting users, managing groups, managing distribution lists and public folders, etc.

Requirements / Essential Duties Ability to call on and word directly with C level executives in small to large size businesses. Provide first line end-user technical support via phone and email Provide light user account and email administration Coach users on best practices and techniques to avoid simple issues Work with the Data Center teams to monitor and respond to events to ensure client system uptime and stability Ensures change cnstrol and other processes and proceduires are followed and that configuration documentation is completed when systems are deployed and/or modified Basic level knowledge of email administration Basic level knowledge of TCP/IP, networking Basic level knowledge of smartphone configuration Proficient with Microsoft Word, Excel and Outlook is prefered Previous experience working with Software as a Service products is suggested For any questions about this position please email hr@nycloudapps.com.