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Help Desk Professional Jobs in Colorado (NOW HIRING)

360 IT Professionals

Help Desk

Denver, CO · On-site

$20.50 - $27.75/hr

Help Desk Support+Idenity Access management exp Contract 360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile ...

360 IT Professionals

Help Desk

Denver, CO · On-site

$20.50 - $27.75/hr

Help Desk Support+Idenity Access management exp Contract 360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile ...

360 IT Professionals

Help Desk Agent

Denver, CO · On-site

$17.50 - $22.50/hr

Help Desk Support+Idenity Access management exp Contract 360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile ...

360 IT Professionals

Help Desk Agent

Denver, CO · On-site

$17.50 - $22.50/hr

Help Desk Support+Idenity Access management exp Contract 360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile ...

Centstone

Help Desk Support

Denver, CO · On-site

$21 - $28.75/hr

Minimum 3 years About the Role We are seeking an experienced Help Desk Support II professional to provide technical support for Salesforce CRM and enterprise applications. This fully remote role ...

STI

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start ... The NOC Technician will be an IT professional who provides technical assistance on computer systems ...

360 IT Professionals

Help Desk Support

Golden, CO · On-site

$20.75 - $28/hr

A technology services company in Golden, Colorado is looking for a Help-desk Support professional. The role involves providing technical assistance to end users, troubleshooting various IT problems ...

360 IT Professionals

Help Desk Support

Golden, CO · On-site

$20.75 - $28/hr

A technology services company in Golden, Colorado is looking for a Help-desk Support professional. The role involves providing technical assistance to end users, troubleshooting various IT problems ...

360 IT Professionals

Help Desk Support

Lakewood, CO · On-site

$20 - $27/hr

A technology solutions company is seeking a Help Desk Support I in Lakewood, Colorado. This full-time role involves assisting users with technical issues and requires skills in A+, Active Directory ...

360 IT Professionals

Help Desk Support

Lakewood, CO · On-site

$20 - $27/hr

A technology solutions company is seeking a Help Desk Support I in Lakewood, Colorado. This full-time role involves assisting users with technical issues and requires skills in A+, Active Directory ...

Vaco by Highspring

Help Desk Analyst

Denver, CO · On-site

$60K/yr

The right person will be professional, proactive, and comfortable working in a fast-paced ... Desk, Help Desk, Desktop Support, or IT Support role * Experience supporting Microsoft 365 ...

360 IT Professionals

Help Desk Support

Golden, CO · On-site

$20.75 - $28/hr

Need a Help-desk Support in Golden, Colorado Contract 360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile ...

360 IT Professionals

Help Desk Support

Golden, CO · On-site

$20.75 - $28/hr

Need a Help-desk Support in Golden, Colorado Contract 360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile ...

SI Solutions, LLC

Help Desk Analyst

Englewood, CO · On-site

$64K - $71K/yr

The Help Desk Analyst is the first point of contact for employees requiring technical assistance ... Minimum 3 years of professional experience in a network or desktop systems specialist role

FHR

A48-Help Desk Technician 48

Golden, CO · On-site

$20.75 - $28/hr

... l who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk ...

Infojini Inc

Help Desk Support

Lakewood, CO · On-site

$20 - $27/hr

Share information and ideas, communicate constructively about issues and problems, and help to ... Microsoft Office Professional * Windows 8, 8.1, 10 * Windows 9x/2000/XP/NT/Vista/7 Additional ...

Christy Sports

Help Desk Technician

Lakewood, CO

$20 - $27/hr

During the winter off-season, the Company operates highly professional outdoor businesses including ... The Help Desk Technician is expected to take ownership of assigned work, collaborate effectively ...

Christy Sports

Help Desk Technician

Lakewood, CO · On-site

$20 - $27/hr

During the winter off-season, the Company operates highly professional outdoor businesses including ... The Help Desk Technician is expected to take ownership of assigned work, collaborate effectively ...

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All JobsHelp Desk Professional JobsHelp Desk Professional Jobs in Colorado

Help Desk Professional information

See Colorado salary details

$13

$24

$35

How much do help desk professional jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for help desk professional in Colorado is $24.34, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.31 per hour, depending on experience, location, and employer.

What is the difference between Help Desk Professional vs Technical Support Specialist?

AspectHelp Desk ProfessionalTechnical Support Specialist
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Cisco certifications
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, troubleshooting hardware/software
Employer & IndustryIT service providers, corporate ITTech companies, hardware vendors
Search & Comparison IntentCustomer support, troubleshootingTechnical troubleshooting, hardware/software issues

Help Desk Professionals primarily handle customer inquiries, basic troubleshooting, and support via phone or remote tools. Technical Support Specialists often focus on more complex technical issues, including hardware and software troubleshooting, sometimes requiring specialized certifications. Both roles are essential in IT support, but they differ in complexity and technical depth.

What is a help desk professional?

Help Desk Professionals are IT specialists who provide technical support and assistance to users experiencing issues with computer systems, software, or hardware. They act as the first point of contact for troubleshooting problems, answering questions, and resolving technical issues either remotely or in person. Their responsibilities often include logging support requests, diagnosing problems, and escalating complex issues to higher-level technical staff. Help Desk Professionals play a crucial role in ensuring smooth IT operations and user satisfaction within an organization.

What are the key skills and qualifications needed to thrive as a help desk professional?

To thrive as a Help Desk Professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for ensuring timely and efficient support, maintaining user satisfaction, and minimizing organizational downtime.

What are some common challenges faced by help desk professionals and how can they be managed?

Help Desk Professionals often face challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical backgrounds. To manage these challenges, it is important to prioritize tasks, leverage ticketing systems effectively, and continuously update technical knowledge. Developing strong communication and problem-solving skills can also help in providing clear solutions and maintaining a positive user experience.
What are the most commonly searched types of Help Desk jobs in Colorado? The most popular types of Help Desk jobs in Colorado are:
Help Desk Professional jobs near you

Help Desk

360 IT Professionals

Denver, CO • On-site

$20.50 - $27.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Help Desk Support+Idenity Access management exp Contract 360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. We are looking to fill a position for Help desk Support in Denver CO. it is expected that a person supporting IAM has basic troubleshooting skills with networking and computer systems, can multitask, work in a fast paced environment while providing excellent customer service. #J-18808-Ljbffr

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