Intern Help Desk Jobs in Colorado (NOW HIRING)

New Altitude Coworking & Office Spaceis a hub of innovation, flexibility, creativity, collaboration thrives, and inclusive communities are formed. Partnering with The Resource Exchange (TRE), we are a social impact business dedicated to decreasing the unemployment rate among individuals with disabilities. Our mission is to benefit Colorado Springs and its business leaders, entrepreneurs, and visionaries.

Founded in November 2022, New Altitude may be small in size, but is mighty in benefits! We provide an exceptional working environment through our partnership with TRE. Join us at New Altitude to elevate, collaborate, and make a positive impact in our community. We empower you to harness your potential and create extraordinary experiences for our team and community. Fasten your seatbelt for an empowering journey of growth and achievement.

As a dedicated member of the New Altitude be prepared to:

• Be a part of something "bigger," knowing that your work contributes to our 100% Social Impact Business status. Together, we're making a difference and propelling change in our community.
• Have your career take flightwith opportunities for growth, learning new skills, and making a positive impact in our community.
• Be instrumental in creating a collaborative community with principles of inclusivity, empathy, and intentionality.

Be a part of this incredible legacy, where your voice is heard, recognized, and celebrated.

Front Desk First Semester Intern (Unpaid)

Reports to:New Altitude Director of Operations

FLSA:Non-exempt

Type: : Part Time, 2.5 hour weekly shift

Supervisor responsibilities:N/A

Starting Range:Unpaid Internship

DESCRIPTION

We are looking for a detail-oriented and friendly Office Support Associate to help keep our office running smoothly and create a welcoming environment for New Altitude Members, guests of members, and staff. This role focuses on maintaining breakrooms and meeting spaces, assisting with deliveries, and providing excellent customer service to ensure a positive experience for all.

Responsibilities & Essential Functions - Front Desk

Front Desk & Guest Support

• Greet guests, visitors, and staff as they enter the lobby
• Direct guests to meeting rooms or appropriate staff
• Assist guests with getting settled in meeting rooms
• Provide a welcoming, professional front desk presence
• Answer basic questions and know when to escalate questions to a supervisor

Administrative Support

• Assist with basic data entry tasks
• Support administrative projects as assigned
• Follow established procedures for front desk operations

Lobby & Workspace Upkeep

• Maintain cleanliness and organization of the front desk and lobby
• Perform routine lobby clean-up throughout the shift
• Restock front desk supplies as needed

Security & Closing Support

• Follow front desk safety and security procedures
• Assist with ensuring doors are properly shut and locked when directed
• Support opening and closing duties under supervision

Marketing & Engagement Support

• Assist with recording short videos for internal or staff communication
• Help with seasonal or event-related content as assigned
• Engage with company social media posts when directed

Seasonal & Special Projects

• Assist with seasonal decorating (e.g., holidays, events)
• Support special projects based on organizational needs

Learning & Development

• Learn front desk systems and tools (OfficeRnd, HubSpot, Mailchimp)
• Participate in training and mentorship provided by paid interns or staff
• Receive feedback and apply it to daily responsibilities

Job Qualifications

Minimum Work Experience: Six months of customer service, hospitality or facility support experience is preferred but not required.

Material and Equipment Directly Used:Computers/tablets, Printers, Copy Machines, Cleaning materials, standard office equipment, desks, tables, chairs, some Cloud based systems and software, etc.

Working Environment:Office, commercial properties, and interaction with in person work environments. Frequent and continual standing, sitting, walking, reading, and writing occur with this position.

Physical Activities: Must be able to lift, push, pull and carry items weighing up to 25 pounds regularly (i.e. tables, chairs, desks), and up to 50 pounds occasionally. Ability to push and pull heavy objects using appropriate equipment, such as dollies or hand trucks of up to 50 pounds. Must follow proper lifting techniques to avoid injury, including bending at the knees and keeping the load close to the body.Must be comfortable and able to walk distances throughout the office and stand/walk for the majority of the shift.

This job description is not intended to be an exhaustive list of all duties responsibilities or qualifications associated with this job. Therefore, The Resource Exchange reserves the right to amend and/or modify this job description at any time and provide job specific expectations for specific position tasks. The Resource Exchange also reserves the right to stipulate hours of employment; work schedules may be changed to respond to business requirements.

The Resource Exchange is committed to affording an equal employment opportunity to qualified individuals regardless of their race, color, religion, national origin, sex, sexual orientation, gender expression, gender identity, age, height, weight, disability status, veteran status, military obligations, and marital status. We are also committed to conforming with the content and spirit of applicable Equal Opportunity and Affirmative Action laws and regulations. This policy applies to recruiting, hiring, training, education, promotion, compensation, benefits, termination, and all other privileges, terms, and conditions of employment.