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Intern Help Desk Jobs in Colorado (NOW HIRING)

CO

$17/hr

This position will also support the front desk at the Southeast Region office by providing customer ... Hunting and fishing experience helpful. Applicants may be subject to successful completion of a ...

CO

$17/hr

This position will also support the front desk at the Southeast Region office by providing customer ... Hunting and fishing experience helpful. Applicants may be subject to successful completion of a ...

Intern Help Desk information

See Colorado salary details

$9

$18

$27

How much do intern help desk jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for intern help desk in Colorado is $18.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.24 per hour, depending on experience, location, and employer.

What does an Intern Help Desk do?

An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.

What kinds of technical issues will I typically handle as an Intern Help Desk, and how much autonomy will I have in resolving them?

As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.

What is the difference between Intern Help Desk vs Help Desk Technician?

AspectIntern Help DeskHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant education; no formal certification requiredOften required to have certifications like CompTIA A+ or similar
Work EnvironmentEntry-level, training-focused, often in educational or corporate settingsOperational, troubleshooting, and support-focused in various industries
Employer UsageInternships offered by companies for training and experienceFull-time or part-time support roles in organizations
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding professional support technician roles

Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.

What are the key skills and qualifications needed to thrive as an Intern Help Desk, and why are they important?

To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.
What are the most commonly searched types of Help Desk jobs in Colorado? The most popular types of Help Desk jobs in Colorado are:
What cities in Colorado are hiring for Intern Help Desk jobs? Cities in Colorado with the most Intern Help Desk job openings:
Office Management and Internal Communications Intern

Office Management and Internal Communications Intern

Solid Power

Thornton, CO

Other

Posted 10 days ago


Job description

Position Overview:

Solid Power is seeking an Office Management and Internal Communications Intern to join our talented team of engineers, scientists, and business professionals working to revolutionize the battery industry through the development of next-generation, all solid-state rechargeable batteries. Solid Power is a public company with a dynamic, fast-paced, and highly collaborative environment where innovation thrives. This role will play a key part in supporting the employee and visitor experience by operating the front desk, coordinating office and meeting support, assisting with internal communications, supporting employee events and committees, and partnering with the Human Resources team on basic administrative and generalist activities. The preferred candidate will be a college student or early-career professional interested in office management, internal communications, employee experience, or human resources, with strong Microsoft Office skills, a service-oriented mindset, and the ability to communicate professionally with employees, visitors, vendors, and leaders. 

Job Duties:

  • Operate the front desk and serve as a professional, welcoming first point of contact for employees, visitors, candidates, vendors, and guests. 
  • Welcome visitors, support check-in procedures, help confirm visitor approvals, and ensure required NDAs, visitor documentation, and site access expectations are completed before visitors are escorted on-site.
  •  Support meeting and event logistics, including room setup, food and beverage coordination, materials preparation, attendee support, clean-up, and follow-up actions.
  • Assist with company events, employee engagement activities, committee meetings, celebrations, recognition moments, and other employee experience initiatives. 
  •  Create, update, and help maintain basic internal communications, including communication monitor content, employee announcements, newsletter-style messaging, event reminders, and HR or office updates. 
  • Use Microsoft Word, Excel, PowerPoint, Outlook, Teams, and other standard office tools to create documents, trackers, presentations, schedules, sign-in materials, and communication drafts.
  • Support basic HR generalist and administrative activities, which may include onboarding support, new hire materials, employee forms, file organization, training coordination, and employee committee support.
  •  Help maintain office supplies, breakrooms, conference rooms, common areas, event materials, and general office appearance by stocking, organizing, cleaning up, and escalating facility or supply needs. 
  •  Coordinate with HR, Office Management, Facilities, EHS, IT, and business leaders to help employees and visitors receive timely support and accurate information. 
  • Handle routine employee and visitor questions professionally, maintainconfidentiality when exposed to HR or employee information, and escalate questions or concerns to the appropriate team member. 
  • Look for simple ways to improve the front desk, office experience, internal communication flow, and employee event support

Qualifications/Requirements:

  • Current enrollment in an associate's or bachelor's degree program in Business Administration, Communications, Human Resources, Organizational Leadership, Marketing, or a related field preferred; equivalent relevant experience may also be considered. 
  • Interest in office management, internal communications, employee experience, HR administration, or general business operations.
  • Strong proficiency with Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Teams. 
  • Professional communication skills with the ability to greet visitors, interact with employees, write clear messages, and represent the company in a positive and respectful manner.
  • Strong attention to detail, follow-through, organization, and ability to manage multiple small tasks, event details, and communication deadlines.
  • Ability to maintain confidentiality and use good judgement when exposed to employee, visitor, candidate, or HR-related information. 
  • Service-oriented mindset with a willingness to help, take initiative, clean up after events, stock supplies, solve simple problems, and support the needs of employees and visitors.
  • Basic Canva or similar software, graphic design, presentation design, newsletter, digital signage, or visual communication experience preferred. 
  • Prior internship, campus leadership, customer service, receptionist, administrative assistant, event support, communications, or HR-related experience preferred. 
  • Comfort working in a fast-paced, collaborative, technical, or manufacturing-adjacent environment.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Ability to stand, walk, greet visitors, move throughout office areas, and support meeting or event setup and clean-up.
  •  Ability to lift, carry, move, and stock office supplies, event materials, food and beverage items, and light boxes up to 25lbs occasionally. 
  • Ability to bend, reach, organize supplies, stock breakrooms, reset conference rooms, and perform light office clean-up after meetings and events.
  • Required to follow all site safety, visitor, confidentiality, and access-control procedures. 
  • Personal Protective Equipment (PPE) may be required in designated areas, including but not limited to eye protection or other site-required PPE. 

Hourly Compensation: $22/hour

Schedule: 15-25 hours per week during normal business hours with some schedule flexibility around class schedules and occasional support for company events.

Company may delay commencement of employment, rescind an offer of employment, terminate employment, and/or may modify job responsibilities, compensation, benefits, and/or access to Company facilities and information systems, as Company deems appropriate, in order to ensure compliance with applicable government access control restrictions.

This position will be posted for a minimum of 7 days and will remain open until filled or adjusted based on the volume of applicants.

All offers of employment at Solid Power are contingent upon clear results of a thorough background check.

The employer will not sponsor applicants for work visas.

Please no soliciting from staffing agencies. Thank you!

#LI-Onsite

#-CG1