ZipRecruiter

Log In

1

Help Desk Manager Jobs in Sandy, UT (NOW HIRING)

Snowpine Lodge

Front Desk Manager

Alta, UT · On-site

$16.25 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join our team as a Front Desk Manager and lead our front desk team to deliver exceptional guest ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

Ensign Services

IT Help Desk

Salt Lake City, UT

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... and risk management and recruiting. This structure allows the onsite leaders and caregivers to ...

Snowpine Lodge

Front Desk Manager

Alta, UT · On-site

$16.25 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join our team as a Front Desk Manager and lead our front desk team to deliver exceptional guest ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

Kane is Able

Sr. Help Desk Technician

West Jordan, UT

$65K - $73K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

The Sr. Help Desk Support Technician or Sr. IT Warehouse Support Technician maintains and support ... Outstanding organizational and time-management skills. * Effective communication skills (verbal ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night ... and risk management and recruiting. This structure allows the onsite leaders and caregivers to ...

böhme

IT Help Desk Lead

Draper, UT · On-site

Responsibilities : • Manage ticket queue, SLAs, and escalation workflows to maintain ... • Evaluate and implement help desk tools, automation, and self-service capabilities ...

ID Logistics

Sr. Help Desk Technician

West Jordan, UT · On-site

$65K - $73K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

The Sr. Help Desk Support Technician or Sr. IT Warehouse Support Technician maintains and support ... Outstanding organizational and time-management skills. * Effective communication skills (verbal ...

Ensign Services

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night ... and risk management and recruiting. This structure allows the onsite leaders and caregivers to ...

BC Tech Pro

IT Help Desk

Magna, UT

$20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. * Perform Install/Move/Add or Change (IMAC) activities.

BC Tech Pro

IT Help Desk

Magna, UT · On-site

$20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. * Perform Install/Move/Add or Change (IMAC) activities.

21c Museum Hotels

Front Desk Agent

Park City, UT · On-site

$60K - $65K/yr

Front Desk Manager, Job Type: Full-time Summary The Front Desk Agent is often the first point of ... Basic computer skills; experience with reservation / property management systems helpful Additional ...

Fairmont

Front Desk Agent

Park City, UT · On-site

$60K - $65K/yr

Front Desk Manager, Job Type: Full-time Summary The Front Desk Agent is often the first point of ... Basic computer skills; experience with reservation / property management systems helpful Additional ...

Adobe, Inc.

Manager, Deal Desk

Lehi, UT · On-site

In this role, you will manage a team of Deal Desk Analysts who play a key part in evaluating sales ... Identify areas for improvement and help implement process enhancements to increase the efficiency ...

previous pagenext page

Showing results 21-40

All JobsHelp Desk JobsHelp Desk Manager JobsHelp Desk Manager Jobs in Sandy, UT

Help Desk Manager information

See Sandy, UT salary details

$35.6K

$79.6K

$118.3K

How much do help desk manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for help desk manager in Sandy, UT is $79,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,700.00 and $95,000.00 per year, depending on experience, location, and employer.

What does a help desk manager do?

A Help Desk Manager oversees the support team responsible for assisting users with technical issues, ensuring efficient and effective IT service delivery. They manage daily operations, coordinate with other departments, implement support processes, and monitor ticket resolution to maintain high customer satisfaction. Additionally, Help Desk Managers train staff, manage performance, and analyze support data to improve service quality.

What does a help desk manager do?

A help desk manager oversees the technical support department for a retail company, typically in the computer or electronic industry. As the help desk manager, you are responsible for managing the support staff. Your job duties include ensuring that computer users get the help they need with software, hardware, or any other tech product. In this job, you may communicate directly with clients or direct your staff members in best communication practices. Qualifications for this career include a bachelor’s degree in a computer-related field and management experience. You also need strong leadership and customer service skills.

What are the key skills and qualifications needed to thrive as a help desk manager, and why are they important?

To thrive as a Help Desk Manager, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often supported by a degree in information technology or relevant certifications. Familiarity with ticketing systems such as ServiceNow or Zendesk, as well as ITIL or CompTIA certifications, is typically required. Excellent communication, problem-solving, and team management skills help you motivate staff and resolve customer issues efficiently. These skills ensure smooth IT operations, high customer satisfaction, and effective team performance.

How does a help desk manager typically support and develop their team to handle high-volume support requests effectively?

A Help Desk Manager plays a key role in ensuring their team can efficiently manage high volumes of support requests by implementing clear processes, providing ongoing training, and utilizing help desk software for ticket tracking and prioritization. They regularly monitor workload distribution, set realistic performance targets, and encourage knowledge sharing among team members. Additionally, they foster a collaborative environment where technicians can escalate complex issues and receive guidance, helping to reduce burnout and improve service quality.

What is the difference between Help Desk Manager vs Help Desk Technician?

AspectHelp Desk ManagerHelp Desk Technician
CertificationsITIL, HDI-Support Center Analyst, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentSupervises support teams, manages workflows, oversees customer serviceProvides technical support, troubleshoots hardware/software issues
Employer & Industry UsageIT departments, tech companies, large organizationsHelp desks, IT support centers, small to medium businesses

The Help Desk Manager oversees support teams and manages support operations, while the Help Desk Technician focuses on providing direct technical assistance to users. Both roles require similar certifications and are integral to IT support, but the manager has a broader supervisory and administrative focus.

More about Help Desk Manager jobs

What are popular job titles related to Help Desk Manager jobs in Sandy, UT?

For Help Desk Manager jobs in Sandy, UT, the most frequently searched job titles are:

What job categories do people searching Help Desk Manager jobs in Sandy, UT look for?

The top searched job categories for Help Desk Manager jobs in Sandy, UT are:

What cities near Sandy, UT are hiring for Help Desk Manager jobs?

Cities near Sandy, UT with the most Help Desk Manager job openings:

Help Desk Manager jobs near you
Infographic showing various Help Desk Manager job openings in Sandy, UT as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $79,614 per year, or $38.3 per hour.

Front Desk Manager

Snowpine Lodge

Alta, UT • On-site

$16.25 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Property Description
Snowpine Lodge is a luxurious mountain resort nestled in the picturesque Alta Ski Area of Utah, offering an extraordinary work environment for those who love the outdoors and hospitality. As a job applicant, joining the team at Snowpine Lodge means being part of a world-class property known for its breathtaking mountain views, unparalleled skiing, and exceptional service. The lodge offers a range of employment opportunities, from guest services to culinary and recreation, providing a diverse and rewarding career path. Snowpine Lodge is committed to creating a warm and welcoming work culture that values teamwork, professionalism, and outstanding guest experiences. Employees can expect to work in a stunning alpine setting, where they can showcase their skills, immerse themselves in the mountain lifestyle, and create unforgettable experiences for guests. Joining the team at Snowpine Lodge presents a unique opportunity to be part of a renowned mountain resort that offers a truly memorable experience for both guests and team members alike.
Overview
Are you a dynamic and customer-focused individual with a passion for hospitality? Join our team as a Front Desk Manager and lead our front desk team to deliver exceptional guest experiences. As the first point of contact for our guests, your high energy and enthusiasm will create a positive and welcoming atmosphere.
Key Responsibilities:
  • Oversee the daily operations of the front desk, ensuring efficient and smooth processes
  • Train, mentor, and motivate front desk staff to deliver outstanding service
  • Handle guest inquiries, concerns, and complaints in a professional and timely manner
  • Coordinate with other departments to ensure seamless guest experiences
  • Monitor and maintain front desk procedures, including check-in/check-out processes and reservation management
  • Implement and enforce hotel policies and procedures to ensure compliance and guest satisfaction
  • Manage room inventory and maximize revenue through effective room management strategies
  • Conduct performance evaluations and provide feedback to front desk team members

Join our team and be part of a vibrant and dynamic work environment where your contributions are valued and recognized. Apply now to start your exciting career as a Front Desk Manager!
Qualifications
  • 2 years prior departmental management experience in front office or related disciplines
  • Time management and negotiation skills
  • Ability to manage and lead each discipline of the department independently
  • Ability to manage according to employment and Innkeeper laws of the jurisdiction
  • Prior cash handling experience necessary
  • Ability to communicate effectively with the public and other Team Members
  • Read, write and speak English fluently
  • Computer experience required. Proficient in Opera PMS, Micros, Microsoft Office and Excel

Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays).
  • 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Apply