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Help Desk Manager Jobs in Merced, CA (NOW HIRING)

Sethi Management

Front Desk

Turlock, CA · On-site

$14.50 - $18.75/hr

  • Medical

  • Retirement

  • PTO

We love helping you grow within our company! WHO WE ARE: We lead with care. Open communication ... Front Desk * Provide a clean and safe environment for guests * Check in guests in an efficient and ...

Robert Half

Front Desk Coordinator

Merced, CA · On-site

$15.68 - $18.15/hr

Welcome visitors, employees, and business partners with a detail-oriented and helpful approach while managing front desk activity throughout the day. * Receive and route incoming phone calls through ...

New

Valley Fitness, Atwater

Front Desk

Atwater, CA

$16/hr

Manage check-ins, check-outs, and membership sales accurately and efficiently * Answer phone calls ... dedicated to helping you achieve your fitness goals. Our clean and friendly environment is the ...

Orthodontist Practice

Be Seen First

Front Office Patient Coordinator/Front Desk

Merced, CA · On-site

$18 - $24/hr

Manage scheduling, confirmations, and office flow * Handle check-in/check-out, payments, and ... Positive attitude and a genuine interest in helping people Why You'll Like It Here: * Consistent ...

City of Merced

Systems Technician I/II (GIS)

Merced, CA · On-site

$54K - $75K/yr

Monitors and distributes help desk calls. Assist in the preparation of reports for budgeting, planning, tracking and project management related needs. Perform 811 USA marking of outside plant ...

Ross Stores, Inc

Store Manager

Merced, CA · On-site

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: Leads all Store Associates in, and ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Ross Stores

Store Manager

Merced, CA · On-site

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store ... housekeeping with help of contracted maintenance personnel and Ross Associates. Merchandise ...

Ross

Store Manager

Merced, CA · On-site

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store ... housekeeping with help of contracted maintenance personnel and Ross Associates. Merchandise ...

Ross Stores

Store Manager

Merced, CA · On-site

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: Leads all Store Associates in, and ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Ross Stores, Inc

Assistant Store Manager

Merced, CA · On-site

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Ross Stores

Assistant Store Manager

Merced, CA · On-site

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Ross

Assistant Store Manager

Merced, CA · On-site

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Wingstop

District Manager

Merced, CA

$75K - $85K/yr

  • PTO

There is no office or desk for this position because our District Managers are often shoulder to ... Individual who can help create structure within the organization through training, motivating and ...

Wingstop

District Manager

Atwater, CA · On-site

$75K - $85K/yr

  • PTO

There is no office or desk for this position because our District Managers are often shoulder to ... Individual who can help create structure within the organization through training, motivating and ...

Ross Stores

Store Manager

Merced, CA · On-site

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store ... housekeeping with help of contracted maintenance personnel and Ross Associates. Merchandise ...

Ross Stores

Assistant Store Manager

Merced, CA

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Ross Stores

Assistant Store Manager

Merced, CA · On-site

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

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All JobsHelp Desk JobsHelp Desk Manager JobsHelp Desk Manager Jobs in Merced, CA

Help Desk Manager information

See Merced, CA salary details

$39.6K

$88.5K

$131.5K

How much do help desk manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for help desk manager in Merced, CA is $88,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,700.00 and $105,600.00 per year, depending on experience, location, and employer.

What does a help desk manager do?

A Help Desk Manager oversees the support team responsible for assisting users with technical issues, ensuring efficient and effective IT service delivery. They manage daily operations, coordinate with other departments, implement support processes, and monitor ticket resolution to maintain high customer satisfaction. Additionally, Help Desk Managers train staff, manage performance, and analyze support data to improve service quality.

What is the difference between Help Desk Manager vs Help Desk Technician?

AspectHelp Desk ManagerHelp Desk Technician
CertificationsITIL, HDI-Support Center Analyst, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentSupervises support teams, manages workflows, oversees customer serviceProvides technical support, troubleshoots hardware/software issues
Employer & Industry UsageIT departments, tech companies, large organizationsHelp desks, IT support centers, small to medium businesses

The Help Desk Manager oversees support teams and manages support operations, while the Help Desk Technician focuses on providing direct technical assistance to users. Both roles require similar certifications and are integral to IT support, but the manager has a broader supervisory and administrative focus.

How does a help desk manager typically support and develop their team to handle high-volume support requests effectively?

A Help Desk Manager plays a key role in ensuring their team can efficiently manage high volumes of support requests by implementing clear processes, providing ongoing training, and utilizing help desk software for ticket tracking and prioritization. They regularly monitor workload distribution, set realistic performance targets, and encourage knowledge sharing among team members. Additionally, they foster a collaborative environment where technicians can escalate complex issues and receive guidance, helping to reduce burnout and improve service quality.

What does a help desk manager do?

A help desk manager oversees the technical support department for a retail company, typically in the computer or electronic industry. As the help desk manager, you are responsible for managing the support staff. Your job duties include ensuring that computer users get the help they need with software, hardware, or any other tech product. In this job, you may communicate directly with clients or direct your staff members in best communication practices. Qualifications for this career include a bachelor’s degree in a computer-related field and management experience. You also need strong leadership and customer service skills.

What are the key skills and qualifications needed to thrive as a help desk manager, and why are they important?

To thrive as a Help Desk Manager, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often supported by a degree in information technology or relevant certifications. Familiarity with ticketing systems such as ServiceNow or Zendesk, as well as ITIL or CompTIA certifications, is typically required. Excellent communication, problem-solving, and team management skills help you motivate staff and resolve customer issues efficiently. These skills ensure smooth IT operations, high customer satisfaction, and effective team performance.
More about Help Desk Manager jobs

What are the most commonly searched types of Help Desk jobs in Merced, CA?

The most popular types of Help Desk jobs in Merced, CA are:

What are popular job titles related to Help Desk Manager jobs in Merced, CA?

For Help Desk Manager jobs in Merced, CA, the most frequently searched job titles are:

What job categories do people searching Help Desk Manager jobs in Merced, CA look for?

The top searched job categories for Help Desk Manager jobs in Merced, CA are:

What cities near Merced, CA are hiring for Help Desk Manager jobs?

Cities near Merced, CA with the most Help Desk Manager job openings:

Help Desk Manager jobs near you
Infographic showing various Help Desk Manager job openings in Merced, CA as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 32% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $88,475 per year, or $42.5 per hour.

Front Desk

Sethi Management

Turlock, CA • On-site

$14.50 - $18.75/hr

Other

Medical, Retirement, PTO

Posted 12 days ago

Job description

FRONT DESK/GUEST SERVICE
Apply now for the opportunity to join our team! Here at Hampton Inn and Home 2 Suites Turlock, you're more than a team member- you're part of something meaningful. We believe in kindness, connection, and creating spaces where everyone feels seen and supported. We love helping you grow within our company!
WHO WE ARE:
We lead with care. Open communication, genuine hospitality, and personal growth are at the heart of everything we do. We hold ourselves to high standards-and lift each other along the way.
WHAT WE OFFER:
  • A friendly, professional environment
  • Room to grow and thrive.
  • Competitive pay and bonuses
  • Health insurance
  • Sick and Vacation time
  • Time and a half for working holidays
  • 401k matching
  • Generous referral program
WHAT YOU'LL DO:
Front Desk
  • Provide a clean and safe environment for guests
  • Check in guests in an efficient and friendly manner.
  • Assures that guest is assigned type of room requested and the correct rate is charged and guest issues
  • Follows brand standards
  • Keep records of room availability and guest accounts. Operates front desk software
  • Maintain a balanced cash/billing drawer
  • Welcome guests and respond to requests in a prompt and professional manner
  • Know all safety and emergency procedures
  • Knowledge of office software
  • Requires excellent communication skills
  • Must be able to work flexible shifts

Grow with us. Let's make hospitality feel like home.
Sethi Management logo

About Sethi Management

Sourced by ZipRecruiter

Sethi Management’s mission is to manage outstanding hotels, retail stores, and restaurants. To invest in and develop profitable real estate and continue our growth. To provide our associates a positive work experience each day. To ensure that each of our guests receives professional and friendly service. To deliver optimum results for our owners and investors. To grow in profitability so we can give back to our community. The Sethi Family has successfully owned and operated over 75 businesses across a diversified portfolio, which includes convenience stores, hotels, restaurants, tanning salons, and commercial real estate. We specialize in managing hospitality and retail businesses efficiently while optimizing profitability and nurturing loyalty with our investors, franchise partners, guests, and associates. Sethi Management continues to strive for success by building its management structure, developing its executive team, and staying loyal to its values.

Industry

Traveler accommodation

Company size

201 - 500 Employees

Headquarters location

Carlsbad, CA, US

Year founded

2010

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