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Help Desk Manager Jobs in Longview, WA (NOW HIRING)

... desk attendants to sales associates, from server to manager and many other continuing stories ... Helping other local businesses grow with collaborative products * Our pubs and hotel properties are ...

EHS Partner - Ridgefield, WA

Ridgefield, WA · On-site

$88K - $119K/yr

... help manage EHS resources, projects, and business decisions. 5. Provide input on the design of ... desk or computer terminal • While performing the duties of this job, the employee is regularly ...

This role is focused on helping buyers navigate one of the most important financial decisions of ... guidance, and manage each opportunity with professionalism from application through closing.

... desk attendants to sales associates, from server to manager and many other continuing stories ... Helping other local businesses grow with collaborative products * Our pubs and hotel properties are ...

Home Loan Officer

Rainier, OR · On-site

$150K - $300K/yr

This role is focused on helping buyers navigate one of the most important financial decisions of ... guidance, and manage each opportunity with professionalism from application through closing.

Home Loan Officer

Rainier, OR · On-site

$150K - $300K/yr

This role is focused on helping buyers navigate one of the most important financial decisions of ... guidance, and manage each opportunity with professionalism from application through closing.

Sand Trap Line Cook

OR · On-site

$16 - $20/hr

... desk attendants to sales associates, from server to manager and many other continuing stories ... Helping other local businesses grow with collaborative products * Our pubs and hotel properties are ...

... desk attendants to sales associates, from server to manager and many other continuing stories ... Helping other local businesses grow with collaborative products * Our pubs and hotel properties are ...

Kalama Harbor Lodge Line Cook

Kalama, WA · On-site

$17.13 - $23.13/hr

... desk attendants to sales associates, from server to manager and many other continuing stories ... Helping other local businesses grow with collaborative products * Our pubs and hotel properties are ...

... desk attendants to sales associates, from server to manager and many other continuing stories ... Helping other local businesses grow with collaborative products * Our pubs and hotel properties are ...

... desk attendants to sales associates, from server to manager and many other continuing stories ... Helping other local businesses grow with collaborative products * Our pubs and hotel properties are ...

Safety Professional

Battle Ground, WA · On-site

$90K - $130K/yr

The Safety Officer works in conjunction with the Safety Director to assist in the management of the ... Visit and inspect all job sites as frequently as possible to help identify safety violations and ...

Showing results 21-40

Help Desk Manager information

See Longview, WA salary details

$40.4K

$90.2K

$134.1K

How much do help desk manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for help desk manager in Longview, WA is $90,225.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,100.00 and $107,700.00 per year, depending on experience, location, and employer.

What does a help desk manager do?

A Help Desk Manager oversees the support team responsible for assisting users with technical issues, ensuring efficient and effective IT service delivery. They manage daily operations, coordinate with other departments, implement support processes, and monitor ticket resolution to maintain high customer satisfaction. Additionally, Help Desk Managers train staff, manage performance, and analyze support data to improve service quality.

What does a help desk manager do?

A help desk manager oversees the technical support department for a retail company, typically in the computer or electronic industry. As the help desk manager, you are responsible for managing the support staff. Your job duties include ensuring that computer users get the help they need with software, hardware, or any other tech product. In this job, you may communicate directly with clients or direct your staff members in best communication practices. Qualifications for this career include a bachelor’s degree in a computer-related field and management experience. You also need strong leadership and customer service skills.

What are the key skills and qualifications needed to thrive as a help desk manager, and why are they important?

To thrive as a Help Desk Manager, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often supported by a degree in information technology or relevant certifications. Familiarity with ticketing systems such as ServiceNow or Zendesk, as well as ITIL or CompTIA certifications, is typically required. Excellent communication, problem-solving, and team management skills help you motivate staff and resolve customer issues efficiently. These skills ensure smooth IT operations, high customer satisfaction, and effective team performance.

How does a help desk manager typically support and develop their team to handle high-volume support requests effectively?

A Help Desk Manager plays a key role in ensuring their team can efficiently manage high volumes of support requests by implementing clear processes, providing ongoing training, and utilizing help desk software for ticket tracking and prioritization. They regularly monitor workload distribution, set realistic performance targets, and encourage knowledge sharing among team members. Additionally, they foster a collaborative environment where technicians can escalate complex issues and receive guidance, helping to reduce burnout and improve service quality.

What is the difference between Help Desk Manager vs Help Desk Technician?

AspectHelp Desk ManagerHelp Desk Technician
CertificationsITIL, HDI-Support Center Analyst, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentSupervises support teams, manages workflows, oversees customer serviceProvides technical support, troubleshoots hardware/software issues
Employer & Industry UsageIT departments, tech companies, large organizationsHelp desks, IT support centers, small to medium businesses

The Help Desk Manager oversees support teams and manages support operations, while the Help Desk Technician focuses on providing direct technical assistance to users. Both roles require similar certifications and are integral to IT support, but the manager has a broader supervisory and administrative focus.

What are popular job titles related to Help Desk Manager jobs in Longview, WA?

For Help Desk Manager jobs in Longview, WA, the most frequently searched job titles are:

What job categories do people searching Help Desk Manager jobs in Longview, WA look for?

The top searched job categories for Help Desk Manager jobs in Longview, WA are:

What cities near Longview, WA are hiring for Help Desk Manager jobs?

Cities near Longview, WA with the most Help Desk Manager job openings:

Infographic showing various Help Desk Manager job openings in Longview, WA as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $90,225 per year, or $43.4 per hour.

Home Loan Consultant - Mortgage Operations Experience Preferred

Generations Home Loans

Kelso, WA

$150K - $300K/yr

Full-time

Re-posted 10 days ago


Job description

DESCRIPTION:

Generations Home Loans is seeking mortgage operations professionals who are ready to move into a more consultative, client-facing Home Loan Consultant role. If you have experience in processing, loan setup, closing, post-closing, servicing, or fulfillment, this role gives you the opportunity to turn that operational foundation into borrower guidance and referral-based production.

This is a purchase-focused lending role where your process knowledge can help you stand out. You will work with buyers, agents, and internal teams to explain loan options, set expectations, manage timelines, and support a clear path from application to closing.

Success in this role requires relationship development, strong communication, and ownership over client outcomes. Your background in mortgage operations can help you provide practical guidance, reduce confusion for borrowers, and build trust with referral partners who value reliability and execution.

RESPONSIBILITIES:

What You Will Do

  • Use mortgage operations experience to guide borrowers through the loan process with clarity and confidence
  • Develop referral relationships with real estate professionals, past clients, and market contacts
  • Consult with buyers on loan options, documentation requirements, financing timelines, and transaction expectations
  • Communicate proactively with agents, borrowers, processors, underwriters, and closing teams throughout each file
  • Build a purchase-focused home lending business by combining process expertise, client service, and consistent referral development

Minimum Qualifications

  • Active NMLS License in good standing
  • Experience with purchase-focused residential mortgage origination
  • Demonstrated ability to consistently generate and maintain agent-based referral business
  • Currently licensed or eligible for licensing in CA, WA, OR, UT, or ID
COMPENSATION:

Competitive, performance-based compensation designed for producers motivated by growth, autonomy, and the ability to build a long-term book of business. This role is structured for professionals focused on sustained production and relationship-driven success. Compensation may range from $150000 - $300000 yearly or more based on performance and experience.

ABOUT:

Why Generations Home Loans

  • Defined purchase partnerships with Windermere Real Estate and select leading brokerages across our markets
  • Dedicated Deal Desk support and a technology platform engineered for speed and consistency
  • A structured partnership model designed to provide defined expectations, measurable performance standards, and meaningful long-term opportunity

How to Apply

Submit your application online. After applying, you will be redirected to complete our Core Capacities Index (CCI) assessment.

Candidates who complete the assessment and meet qualifications will be contacted for an initial conversation. Applications are reviewed on a rolling basis across all markets.