Field IT Technician
Battle Ground, WA · On-site
Tier-2 Help Desk Support (Field IT) - Battleground, WA 98604 Duration: 6 months to start Payrate ... Perform asset management requirements
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Field IT Technician
Battle Ground, WA · On-site
Tier-2 Help Desk Support (Field IT) - Battleground, WA 98604 Duration: 6 months to start Payrate ... Perform asset management requirements
IT Specialist
Woodland, WA · On-site
$65K - $80K/yr
Ensure all support activities are logged, managed and maintained via the IT service management ... help desk experience * Excellent customer service skills * Previous exposure to a busy service desk ...
IT Specialist
Woodland, WA · On-site
$65K - $80K/yr
Ensure all support activities are logged, managed and maintained via the IT service management ... help desk experience * Excellent customer service skills * Previous exposure to a busy service desk ...
Gearhart Hotel Front Desk Agent
OR · On-site
$14.50 - $18.25/hr
... manager and many other continuing stories within McMenamins. Qualified applicants * Previous ... Helping other local businesses grow with collaborative products * Our pubs and hotel properties are ...
Gearhart Hotel Front Desk Agent
OR · On-site
$14.50 - $18.25/hr
... manager and many other continuing stories within McMenamins. Qualified applicants * Previous ... Helping other local businesses grow with collaborative products * Our pubs and hotel properties are ...
Front Desk Specialist (Office Specialist 2)
Saint Helens, OR · Hybrid
$3.5K - $4.7K/wk
Your dedication will help us achieve the Child Welfare Vision for Transformation that will support ... This will need to be discussed and approved by the manager. * In this role, you will handle ...
Front Desk Specialist (Office Specialist 2)
Saint Helens, OR · Hybrid
$3.5K - $4.7K/wk
Your dedication will help us achieve the Child Welfare Vision for Transformation that will support ... This will need to be discussed and approved by the manager. * In this role, you will handle ...
IT Specialist
Woodland, WA · On-site
$75K - $87K/yr
A member of the service desk team, the role will ensure that requests are prioritized and managed ... Syspro experience preferred * 2 years+ of network and help desk experience * Excellent customer ...
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IT Specialist
Woodland, WA · On-site
$75K - $87K/yr
A member of the service desk team, the role will ensure that requests are prioritized and managed ... Syspro experience preferred * 2 years+ of network and help desk experience * Excellent customer ...
IT Support Technician
Longview, WA · On-site
$20 - $25/hr
... asset management activities. * Maintain a professional and customer-focused presence in patient ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...
IT Support Technician
Longview, WA · On-site
$20 - $25/hr
... asset management activities. * Maintain a professional and customer-focused presence in patient ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...
IT Support Technician
Longview, WA · On-site
$20 - $25/hr
... asset management activities. * Maintain a professional and customer-focused presence in patient ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...
IT Support Technician
Longview, WA · On-site
$20 - $25/hr
... asset management activities. * Maintain a professional and customer-focused presence in patient ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...
IT Support Technician
Longview, WA · On-site
$20 - $25/hr
... asset management activities. * Maintain a professional and customer-focused presence in patient ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...
Quick apply
IT Support Technician
Longview, WA · On-site
$20 - $25/hr
... asset management activities. * Maintain a professional and customer-focused presence in patient ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...
IT Support Technician
Longview, WA · On-site
$20 - $25/hr
... asset management activities. * Maintain a professional and customer-focused presence in patient ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...
Quick apply
IT Support Technician
Longview, WA · On-site
$20 - $25/hr
... asset management activities. * Maintain a professional and customer-focused presence in patient ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...
Receptionist
Saint Helens, OR · On-site
$15.70 - $18/hr
Front Desk Receptionist - Pure Serenity Health Spa We're growing and looking for someone who truly ... Managing bookings, rescheduling, and filling last-minute openings * Keeping provider schedules full ...
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Receptionist
Saint Helens, OR · On-site
$15.70 - $18/hr
Front Desk Receptionist - Pure Serenity Health Spa We're growing and looking for someone who truly ... Managing bookings, rescheduling, and filling last-minute openings * Keeping provider schedules full ...
Receptionist
Saint Helens, OR · On-site
$16.75 - $21.50/hr
Front Desk Receptionist - Pure Serenity Health Spa We're growing and looking for someone who truly ... Welcoming clients and creating a calm, inviting first impression Managing bookings, rescheduling ...
Receptionist
Saint Helens, OR · On-site
$16.75 - $21.50/hr
Front Desk Receptionist - Pure Serenity Health Spa We're growing and looking for someone who truly ... Welcoming clients and creating a calm, inviting first impression Managing bookings, rescheduling ...
Concierge | Part-Time, Sun & Mon 9am-5pm
Battle Ground, WA · On-site
$18 - $19/hr
... desk coverage and exceptional customer service by consistently being pleasant and helpful to ... Support management with administrative tasks, such as data entry, scheduling, or light clerical ...
Quick apply
Concierge | Part-Time, Sun & Mon 9am-5pm
Battle Ground, WA · On-site
$18 - $19/hr
... desk coverage and exceptional customer service by consistently being pleasant and helpful to ... Support management with administrative tasks, such as data entry, scheduling, or light clerical ...
Sand Trap Bars Assistant Manager (AM)
OR · On-site
The Bars AM must be available to help solve and troubleshoot any problems that come up during the ... Multiple career path opportunities - we have staff who have gone from front desk attendants to ...
Sand Trap Bars Assistant Manager (AM)
OR · On-site
The Bars AM must be available to help solve and troubleshoot any problems that come up during the ... Multiple career path opportunities - we have staff who have gone from front desk attendants to ...
Concierge | Part-Time, Sun & Mon 9am-5pm
Battle Ground, WA · On-site
$18 - $19/hr
... desk coverage and exceptional customer service by consistently being pleasant and helpful to ... Support management with administrative tasks, such as data entry, scheduling, or light clerical ...
Concierge | Part-Time, Sun & Mon 9am-5pm
Battle Ground, WA · On-site
$18 - $19/hr
... desk coverage and exceptional customer service by consistently being pleasant and helpful to ... Support management with administrative tasks, such as data entry, scheduling, or light clerical ...
... desk coverage and exceptional customer service by consistently being pleasant and helpful to ... Support management with administrative tasks, such as data entry, scheduling, or light clerical ...
... desk coverage and exceptional customer service by consistently being pleasant and helpful to ... Support management with administrative tasks, such as data entry, scheduling, or light clerical ...
The AAM must be available to help solve and troubleshoot any problems that come up during the ... Multiple career path opportunities - we have staff who have gone from front desk attendants to ...
The AAM must be available to help solve and troubleshoot any problems that come up during the ... Multiple career path opportunities - we have staff who have gone from front desk attendants to ...
You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show ... Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product ...
You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show ... Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product ...
You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show ... Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product ...
You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show ... Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product ...
You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show ... Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product ...
Quick apply
You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show ... Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product ...
Lead Generation Specialist (No Sales Req'd) (55003)
Scappoose, OR · On-site
$21 - $24/hr
... a desk) -- but without cold calling or high-pressure sales? Columbia NW Heating is hiring a ... Your goal is simple: engage shoppers, spark conversations, share helpful information, and schedule ...
Lead Generation Specialist (No Sales Req'd) (55003)
Scappoose, OR · On-site
$21 - $24/hr
... a desk) -- but without cold calling or high-pressure sales? Columbia NW Heating is hiring a ... Your goal is simple: engage shoppers, spark conversations, share helpful information, and schedule ...
Help Desk Manager information
See Longview, WA salary details
$40.4K - $48.9K
1% of jobs
$48.9K - $57.4K
6% of jobs
$57.4K - $65.9K
8% of jobs
$72.1K is the 25th percentile. Wages below this are outliers.
$65.9K - $74.5K
13% of jobs
$74.5K - $83K
14% of jobs
The median wage is $87K / yr.
$83K - $91.5K
17% of jobs
$91.5K - $100K
13% of jobs
$103.5K is the 75th percentile. Wages above this are outliers.
$100K - $108.5K
8% of jobs
$108.5K - $117K
7% of jobs
$117K - $125.6K
7% of jobs
$125.6K - $134.1K
5% of jobs
$40.4K
$90.2K
$134.1K
How much do help desk manager jobs pay per year?
As of Aug 20, 2026, the average yearly pay for help desk manager in Longview, WA is $90,225.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,100.00 and $107,700.00 per year, depending on experience, location, and employer.
What does a help desk manager do?
A Help Desk Manager oversees the support team responsible for assisting users with technical issues, ensuring efficient and effective IT service delivery. They manage daily operations, coordinate with other departments, implement support processes, and monitor ticket resolution to maintain high customer satisfaction. Additionally, Help Desk Managers train staff, manage performance, and analyze support data to improve service quality.
What does a help desk manager do?
A help desk manager oversees the technical support department for a retail company, typically in the computer or electronic industry. As the help desk manager, you are responsible for managing the support staff. Your job duties include ensuring that computer users get the help they need with software, hardware, or any other tech product. In this job, you may communicate directly with clients or direct your staff members in best communication practices. Qualifications for this career include a bachelor’s degree in a computer-related field and management experience. You also need strong leadership and customer service skills.
What are the key skills and qualifications needed to thrive as a help desk manager, and why are they important?
To thrive as a Help Desk Manager, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often supported by a degree in information technology or relevant certifications. Familiarity with ticketing systems such as ServiceNow or Zendesk, as well as ITIL or CompTIA certifications, is typically required. Excellent communication, problem-solving, and team management skills help you motivate staff and resolve customer issues efficiently. These skills ensure smooth IT operations, high customer satisfaction, and effective team performance.
How does a help desk manager typically support and develop their team to handle high-volume support requests effectively?
A Help Desk Manager plays a key role in ensuring their team can efficiently manage high volumes of support requests by implementing clear processes, providing ongoing training, and utilizing help desk software for ticket tracking and prioritization. They regularly monitor workload distribution, set realistic performance targets, and encourage knowledge sharing among team members. Additionally, they foster a collaborative environment where technicians can escalate complex issues and receive guidance, helping to reduce burnout and improve service quality.
What is the difference between Help Desk Manager vs Help Desk Technician?
| Aspect | Help Desk Manager | Help Desk Technician |
|---|---|---|
| Certifications | ITIL, HDI-Support Center Analyst, CompTIA A+ | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Supervises support teams, manages workflows, oversees customer service | Provides technical support, troubleshoots hardware/software issues |
| Employer & Industry Usage | IT departments, tech companies, large organizations | Help desks, IT support centers, small to medium businesses |
The Help Desk Manager oversees support teams and manages support operations, while the Help Desk Technician focuses on providing direct technical assistance to users. Both roles require similar certifications and are integral to IT support, but the manager has a broader supervisory and administrative focus.
More about Help Desk Manager jobs
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The top searched job categories for Help Desk Manager jobs in Longview, WA are:
What cities near Longview, WA are hiring for Help Desk Manager jobs?
Cities near Longview, WA with the most Help Desk Manager job openings:
Job description
Title: Tier-2 Help Desk Support (Field IT) -
Battleground, WA 98604
Duration: 6 months to start
Payrate: 28 $ on W2
Travel: Approximately 20% travel to field offices (Eugene, OR, Tri-Cities, Seattle, Eastern Washington, and other regional locations)
Job Description:
The selected candidate will provide Application and Desktop Support services. This includes: troubleshooting for PC, network, phone, printer hardware and software, mobile devices, handhelds. The selected candidate will also participate in technology refresh projects, provides in-person, desk-side and remote support to business users. In addition, the Desktop Support candidate will serve as the initial point of contact for troubleshooting all IT related problems.
Requirements/Qualifications:
- Excellent customer service, interpersonal and communication skills
- Strong prioritization skills
- Ability to adapt to changing technologies and learn new technologies
- Bachelors in Information Technology or Associates plus 3-5 years of Experience
- Experience with ITIL focused ticket management tools. ServiceNow is a plus but not required.
- Desktop/Laptop Imaging experience
- Hardware & software Application Maintenance and Support
- Perform asset management requirements