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Help Desk Manager Jobs in Bryan, TX (NOW HIRING)

Tru Fit Athletic

Assistant General Manager

Bryan, TX · On-site

Personal training sessions are just $15 to help you reach your fitness goals. Key Responsibilities ... From our friendly front desk team to our certified trainers and operations leaders, everyone at ...

Tru Fit Athletic

Assistant Fitness Manager

Bryan, TX · On-site

Personal training sessions are just $15 to help you reach your fitness goals. Key Responsibilities ... From our friendly front desk team to our certified trainers and operations leaders, everyone at ...

Tru Fit Athletic

Assistant General Manager

Bryan, TX · On-site

Personal training sessions are just $15 to help you reach your fitness goals. Key Responsibilities ... From our friendly front desk team to our certified trainers and operations leaders, everyone at ...

Tru Fit Athletic

Assistant Fitness Manager

Bryan, TX · On-site

Personal training sessions are just $15 to help you reach your fitness goals. Key Responsibilities ... From our friendly front desk team to our certified trainers and operations leaders, everyone at ...

CLUB4 FITNESS

Assistant General Manager

Bryan, TX · On-site

$16/mo

Yes (Childcare Associates & Managers, Front Desk Associates, MODs, and AGMs) FLSA Status ... The Assistant General Manager will support the General Manager to help lead and support a team ...

Ross Stores

Assistant Store Manager

College Station, TX · On-site

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

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All JobsHelp Desk JobsHelp Desk Manager JobsHelp Desk Manager Jobs in Bryan, TX

Help Desk Manager information

See Bryan, TX salary details

$34.6K

$77.3K

$114.8K

How much do help desk manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for help desk manager in Bryan, TX is $77,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,900.00 and $92,200.00 per year, depending on experience, location, and employer.

What does a help desk manager do?

A Help Desk Manager oversees the support team responsible for assisting users with technical issues, ensuring efficient and effective IT service delivery. They manage daily operations, coordinate with other departments, implement support processes, and monitor ticket resolution to maintain high customer satisfaction. Additionally, Help Desk Managers train staff, manage performance, and analyze support data to improve service quality.

What does a help desk manager do?

A help desk manager oversees the technical support department for a retail company, typically in the computer or electronic industry. As the help desk manager, you are responsible for managing the support staff. Your job duties include ensuring that computer users get the help they need with software, hardware, or any other tech product. In this job, you may communicate directly with clients or direct your staff members in best communication practices. Qualifications for this career include a bachelor’s degree in a computer-related field and management experience. You also need strong leadership and customer service skills.

What are the key skills and qualifications needed to thrive as a help desk manager, and why are they important?

To thrive as a Help Desk Manager, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often supported by a degree in information technology or relevant certifications. Familiarity with ticketing systems such as ServiceNow or Zendesk, as well as ITIL or CompTIA certifications, is typically required. Excellent communication, problem-solving, and team management skills help you motivate staff and resolve customer issues efficiently. These skills ensure smooth IT operations, high customer satisfaction, and effective team performance.

How does a help desk manager typically support and develop their team to handle high-volume support requests effectively?

A Help Desk Manager plays a key role in ensuring their team can efficiently manage high volumes of support requests by implementing clear processes, providing ongoing training, and utilizing help desk software for ticket tracking and prioritization. They regularly monitor workload distribution, set realistic performance targets, and encourage knowledge sharing among team members. Additionally, they foster a collaborative environment where technicians can escalate complex issues and receive guidance, helping to reduce burnout and improve service quality.

What is the difference between Help Desk Manager vs Help Desk Technician?

AspectHelp Desk ManagerHelp Desk Technician
CertificationsITIL, HDI-Support Center Analyst, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentSupervises support teams, manages workflows, oversees customer serviceProvides technical support, troubleshoots hardware/software issues
Employer & Industry UsageIT departments, tech companies, large organizationsHelp desks, IT support centers, small to medium businesses

The Help Desk Manager oversees support teams and manages support operations, while the Help Desk Technician focuses on providing direct technical assistance to users. Both roles require similar certifications and are integral to IT support, but the manager has a broader supervisory and administrative focus.

More about Help Desk Manager jobs

What job categories do people searching Help Desk Manager jobs in Bryan, TX look for?

The top searched job categories for Help Desk Manager jobs in Bryan, TX are:

What cities near Bryan, TX are hiring for Help Desk Manager jobs?

Cities near Bryan, TX with the most Help Desk Manager job openings:

Help Desk Manager jobs near you
Infographic showing various Help Desk Manager job openings in Bryan, TX as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 67% Full Time, 27% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $77,253 per year, or $37.1 per hour.

Assistant General Manager

Tru Fit Athletic

Bryan, TX • On-site

Full-time, Part-time

Medical, Retirement, PTO

Re-posted 26 days ago

Job description

Assistant General Manager
Why Join TruFit Athletic Clubs?
- Growing and So Can Your Career. Opening new clubs. Developing leaders. Competitive Benefits: Health coverage for FT & PT, EAP, 401k, Holiday Pay, PTO, and more.
- Inclusive Work Environment: Join a team that values integrity, service, courage, responsibility, and passion.
- Complimentary TruFit Membership: All teammates enjoy a free membership to stay healthy and live what we believe!
- Discounted Personal Training: Personal training sessions are just $15 to help you reach your fitness goals.
Key Responsibilities
- Generate sales leads through member referrals, networking, public demonstrations, and phone outreach.
- Maintain and manage systems for tracking and nurturing prospective leads.
- Promote and sell ancillary services, including personal training and supplements.
- Develop the sales team's skills and effectiveness through training and coaching.
- Support the General Manager in ensuring team adherence to company policies and sales procedures.
- Motivate and track sales staff performance to meet or exceed targets using company systems.
- Achieve or exceed individual and club sales goals consistently.
- Assist with club operations and management tasks as directed by leadership.
About TruFit Athletic Clubs
At TruFit Athletic Clubs, we're a mission-driven team committed to helping people become the best version of themselves. With over 40 locations and growing, we provide high-value, low-cost fitness experiences backed by a culture of excellence and personal accountability.
We believe in living our values every day:
- Integrity - We do what's right, not what's easy.
- Service - We put our teammates and members first in every interaction.
- Courage - We lead with strength, even in uncertainty.
- Responsibility - We take ownership of our roles, results, and relationships.
- Passion - We bring energy, purpose, and positivity to every space we enter.
From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships.
Whether you're just starting your career or looking to grow into leadership, we offer clear development paths, full-time and part-time opportunities, and a team environment that supports your goals.
Requirements
  • Prior sales experience
  • Willing to work flexible hours.
  • High school diploma or GED.

Integrity Service Courage Responsibility Passion. We are proud to be an equal opportunity employer.

Apply