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Help Desk Manager Jobs in Bend, OR (NOW HIRING)

Service Desk Analyst

Bend, OR · On-site

$21.75 - $29.75/hr

TEEMA is seeking a Service Desk Analyst to join their dynamic team of Help Desk Analysts in a world-class enterprise environment. The role involves troubleshooting technical issues and providing ...

Service Desk Analyst

Bend, OR · On-site

$50K - $52K/yr

Are you ready to join a dynamic team of Help Desk Analysts in a world-class enterprise environment? If you're passionate about technology, possess excellent communication skills, and have a servant ...

Service Desk Analyst

Bend, OR · On-site

$21.75 - $29.75/hr

Lynn Rodens is seeking a passionate Help Desk Analyst to join their dynamic team in a world-class enterprise environment. The role involves troubleshooting login issues and diagnosing hardware ...

Service Desk Analyst

Bend, OR · On-site

$50K - $52K/yr

Are you ready to join a dynamic team of Help Desk Analysts in a world-class enterprise environment? If you're passionate about technology, possess excellent communication skills, and have a servant ...

Front Desk Full-Time Associate

Bend, OR · On-site

$14.75 - $19/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ... Team Collaboration: Work alongside fellow team members and management to achieve club goals ...

Front Desk Full-Time Associate

Bend, OR · On-site

$14.75 - $19/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ... Team Collaboration: Work alongside fellow team members and management to achieve club goals ...

Old St. Francis Hotel Front Desk Agent

Bend, OR · On-site

$15 - $19/hr

... manager and many other continuing stories within McMenamins. Qualified applicants: * Previous ... Helping other local businesses grow with collaborative products * Our pubs and hotel properties are ...

... manager and many other continuing stories within McMenamins. Qualified applicants * Previous ... Helping other local businesses grow with collaborative products * Our pubs and hotel properties are ...

Old St. Francis Hotel Front Desk Agent

Bend, OR · On-site

$16.50 - $21/hr

... manager and many other continuing stories within McMenamins. Qualified applicants * Previous ... Helping other local businesses grow with collaborative products * Our pubs and hotel properties are ...

Assisting the Hotel AM and Hotel Manager in handling daily activity as it relates to the front desk ... Helping other local businesses grow with collaborative products * Our pubs and hotel properties are ...

Assisting the Hotel AM and Hotel Manager in handling daily activity as it relates to the front desk ... Helping other local businesses grow with collaborative products * Our pubs and hotel properties are ...

Guest Services Representative

Bend, OR · On-site

$17.50 - $18/hr

... Front Desk Agents to join our growing team!If you enjoy helping people, providing exceptional ... management teamOpportunities for advancement and career growthFriendly team environmentEmployee ...

... Front Desk Agents to join our growing team!If you enjoy helping people, providing exceptional ... management teamOpportunities for advancement and career growthFriendly team environmentEmployee ...

IT Support Technician I

Bend, OR · On-site

$25 - $34.25/hr

... management, etc. You may be asked to perform Level 1, 2, 3 or 4 support if it is within your capabilities and skillsets. \n \n \n Level 1 Support \n \n \n You may be asked to filter help desk calls ...

... desk, this is your role. We are looking for a dependable Assistant Property Manager who brings ... to help maintain strong occupancy and community standards. If you thrive in a fast paced ...

... desk, this is your role. We are looking for a dependable Assistant Property Manager who brings ... to help maintain strong occupancy and community standards. If you thrive in a fast paced ...

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Showing results 1-20

Help Desk Manager information

See Bend, OR salary details

$39.6K

$88.4K

$131.3K

How much do help desk manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for help desk manager in Bend, OR is $88,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,600.00 and $105,500.00 per year, depending on experience, location, and employer.

What does a help desk manager do?

A Help Desk Manager oversees the support team responsible for assisting users with technical issues, ensuring efficient and effective IT service delivery. They manage daily operations, coordinate with other departments, implement support processes, and monitor ticket resolution to maintain high customer satisfaction. Additionally, Help Desk Managers train staff, manage performance, and analyze support data to improve service quality.

What is the difference between Help Desk Manager vs Help Desk Technician?

AspectHelp Desk ManagerHelp Desk Technician
CertificationsITIL, HDI-Support Center Analyst, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentSupervises support teams, manages workflows, oversees customer serviceProvides technical support, troubleshoots hardware/software issues
Employer & Industry UsageIT departments, tech companies, large organizationsHelp desks, IT support centers, small to medium businesses

The Help Desk Manager oversees support teams and manages support operations, while the Help Desk Technician focuses on providing direct technical assistance to users. Both roles require similar certifications and are integral to IT support, but the manager has a broader supervisory and administrative focus.

How does a help desk manager typically support and develop their team to handle high-volume support requests effectively?

A Help Desk Manager plays a key role in ensuring their team can efficiently manage high volumes of support requests by implementing clear processes, providing ongoing training, and utilizing help desk software for ticket tracking and prioritization. They regularly monitor workload distribution, set realistic performance targets, and encourage knowledge sharing among team members. Additionally, they foster a collaborative environment where technicians can escalate complex issues and receive guidance, helping to reduce burnout and improve service quality.

What does a help desk manager do?

A help desk manager oversees the technical support department for a retail company, typically in the computer or electronic industry. As the help desk manager, you are responsible for managing the support staff. Your job duties include ensuring that computer users get the help they need with software, hardware, or any other tech product. In this job, you may communicate directly with clients or direct your staff members in best communication practices. Qualifications for this career include a bachelor’s degree in a computer-related field and management experience. You also need strong leadership and customer service skills.

What are the key skills and qualifications needed to thrive as a help desk manager, and why are they important?

To thrive as a Help Desk Manager, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often supported by a degree in information technology or relevant certifications. Familiarity with ticketing systems such as ServiceNow or Zendesk, as well as ITIL or CompTIA certifications, is typically required. Excellent communication, problem-solving, and team management skills help you motivate staff and resolve customer issues efficiently. These skills ensure smooth IT operations, high customer satisfaction, and effective team performance.
What are the most commonly searched types of Help Desk jobs in Bend, OR? The most popular types of Help Desk jobs in Bend, OR are:
What job categories do people searching Help Desk Manager jobs in Bend, OR look for? The top searched job categories for Help Desk Manager jobs in Bend, OR are:
What cities near Bend, OR are hiring for Help Desk Manager jobs? Cities near Bend, OR with the most Help Desk Manager job openings:
Infographic showing various Help Desk Manager job openings in Bend, OR as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $88,389 per year, or $42.5 per hour.

Service Desk Analyst

TEEMA

Bend, OR • On-site

$21.75 - $29.75/hr

Full-time

Re-posted 18 days ago


Job description

Job Summary:
TEEMA is seeking a Service Desk Analyst to join their dynamic team of Help Desk Analysts in a world-class enterprise environment. The role involves troubleshooting technical issues and providing exceptional customer service support.
Responsibilities:
• Troubleshoot password resets and resolve login issues promptly.
• Diagnose and resolve hardware issues, including keyboards, mice, and screens.
Qualifications:
Required:
• MUST have 1 year or more of Customer Service experience
• Must have approximately 1 year of Help Desk experience
• Must be local to Bend OR
• Exceptional communication skills with a strong focus on customer service
• Hands-on experience in supporting PC peripherals, such as keyboards, printers, and mice
• Proficiency in Google Suite (Gmail, Docs, Sheets, Slides) and Microsoft Office 2007 (Excel, Word, PowerPoint, Outlook)
• Proficiency in help desk support, Windows troubleshooting, and technical support
• Strong phone and communication skills
• Energetic and driven personality, a perfect fit for our team!
Company:
TEEMA is a staffing/recruiting firm that places permanent full-time and contract resources. Founded in 2008, the company is headquartered in Vancouver, CAN, with a team of 201-500 employees. The company is currently Growth Stage.

Teema logo

About Teema

Sourced by ZipRecruiter

TEEMA is an award-winning, industry-leading recruitment agency dedicated to building meaningful relationships across North America. We achieve this time after time by consistently sourcing, screening, managing and securing top talent tailored to employers’ specific needs. The team that makes this happen consists of hundreds of experienced professional recruiters backed by exceptional, tenured leadership and back-office support. No matter how unique or challenging your hiring needs may be or how misunderstood or undervalued your in-demand skills may be in your current role, we have you covered. Our primary objective is to provide an exceptional recruitment experience for our clients and candidates and an ecosystem that empowers our team to thrive.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Litchfield Park, AZ, US

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