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Remote Help Desk Jobs in Bend, OR (NOW HIRING)

Remote Help Desk information

See Bend, OR salary details

$13

$24

$35

How much do remote help desk jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote help desk in Bend, OR is $24.42, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Remote Help Desk vs Remote Technical Support Specialist?

AspectRemote Help DeskRemote Technical Support Specialist
CredentialsCompTIA A+, Microsoft Certified, or similarCompTIA A+, Network+, Microsoft certifications
Work EnvironmentCustomer service-focused, troubleshooting hardware/software issuesTechnical problem-solving, advanced diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT support firms, software companies, tech vendors
Search & Comparison IntentDifferences, roles, responsibilitiesSkills, certifications, job duties

Remote Help Desk and Remote Technical Support Specialist roles both involve assisting users remotely with technical issues. The Help Desk typically handles basic troubleshooting and customer service, while the Technical Support Specialist deals with more complex technical problems. Both require similar certifications and work environments, but the Technical Support role often involves deeper technical knowledge and diagnostics.

What are the key skills and qualifications needed to thrive as a Remote Help Desk professional, and why are they important?

To thrive as a Remote Help Desk professional, you need strong technical troubleshooting abilities, knowledge of common operating systems, and typically a background in IT or related certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and communication platforms is essential. Exceptional customer service, patience, and clear verbal and written communication skills make someone stand out in this role. These skills are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining smooth IT operations from a remote setting.

What are some common challenges faced by Remote Help Desk professionals and how can they be managed?

Remote Help Desk professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication across different time zones, and maintaining high levels of customer satisfaction. To address these, it's important to develop strong problem-solving skills, utilize remote support tools effectively, and establish clear communication channels with both users and team members. Proactively documenting solutions and staying updated on the latest software and security protocols can also help manage these challenges and ensure efficient support.

What are Remote Help Desk jobs?

Remote Help Desk jobs involve providing technical support and assistance to users over the phone, chat, or email from a remote location. Professionals in this role help resolve hardware, software, and network issues, often using remote access tools to diagnose and fix problems. They serve as the first point of contact for customers or employees needing IT support. Remote Help Desk technicians must possess strong communication skills and a solid understanding of computer systems, software, and troubleshooting techniques.
What are the most commonly searched types of Help Desk jobs in Bend, OR? The most popular types of Help Desk jobs in Bend, OR are:
What are popular job titles related to Remote Help Desk jobs in Bend, OR? For Remote Help Desk jobs in Bend, OR, the most frequently searched job titles are:
What job categories do people searching Remote Help Desk jobs in Bend, OR look for? The top searched job categories for Remote Help Desk jobs in Bend, OR are:
What cities near Bend, OR are hiring for Remote Help Desk jobs? Cities near Bend, OR with the most Remote Help Desk job openings:
Infographic showing various Remote Help Desk job openings in Bend, OR as of July 2026, with employment types broken down into 75% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,802 per year, or $24.4 per hour.
Sourcing Coordinator

Sourcing Coordinator

Brightways Counseling Group

Redmond, OR • On-site, Remote

$26/hr

Full-time

Medical, Dental, Vision, Life, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Are you passionate about connecting talented professionals with meaningful opportunities? We're looking for a dynamic and enthusiastic Sourcing Coordinator to join our team. In this role, you'll be at the heart of our recruitment process, helping us find the best mental health therapists to support our growing teams. This remote position starts at $26 per hour.
Brightways Counseling Group is growing quickly, and we are looking for someone who is inspired by our mission and excited to help us expand. This role will be best suited for someone who can work independently and efficiently, enjoys building relationships with candidates, and can represent our company well.
The primary function of our Sourcing Coordinator is to identify, engage, and nurture prospective candidates for difficult-to-fill clinical positions. We are looking for someone who genuinely enjoys the challenge of finding exceptional talent that others cannot find. This role is ideal for a proactive sourcer who enjoys networking, research, creative outreach, and building relationships long before a position is filled. This role is focused on sourcing and talent pipeline development.
Our Mission
"In everything we do we believe in breaking down barriers and getting help to the community now"
Essential Job Duties
  • Partner with hiring manager and recruiting team to understand staffing needs and job requirements.
  • Source and identify prospective candidates, and seamlessly hand them off to the Recruiter.
  • Locate and attend local and remote job fairs, hiring events, networking functions and community outreach within the Portland metro area when needed.
  • Verify candidate eligibility for positions including LPC, LCSW, LMFT, PMHNP, behavioral health therapists, and contracted staff, based on licensure, credentials, experience, and other baseline requirements.
  • Review resumes and confirm eligibility, and if needed, conduct brief conversations to verify candidate interest and availability.
  • Build and maintain talent pipelines using job boards, social media, professional groups, and outbound outreach.
  • Collaborate with recruiter to understand role requirements and sourcing priorities.
  • Provide weekly pipeline updates and sourcing metrics.
Who Will Thrive in This Role?
This position may be a great fit if you:
  • Enjoy finding talent through creative sourcing methods rather than waiting for applicants to apply.
  • Are energized by tracking down hard-to-find candidates and building relationships with passive talent.
  • Take pride in turning a difficult search into a successful hire.
  • Can work independently and stay motivated in a remote environment.
Minimum Qualifications:
  • 1-3 years of experience in sourcing, recruiting coordination, or related support.
  • Strong communication and interpersonal skills.
  • Familiarity with sourcing tools (Indeed, LinkedIn Talent Insights or Recruiter, social platforms).
  • Comfort working in a fast-paced, high-volume recruiting environment.
  • Experience sourcing healthcare or licensed clinicians a plus.
  • Familiarity with telehealth services is a plus.
Competencies (knowledge, skills, and abilities):
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and conflict resolution skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Knowledge of and experience with varied Applicant Tracking Systems.
  • Efficiency and time management skills.
  • Maintain confidentiality requirements.
  • Ability to deal professionally, courteously, and efficiently.
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer. Must provide own home office setup (space, desk, chair) that meets HIPAA requirements.
Join us in shaping a compassionate and trauma-informed care culture. Be a part of our dynamic team, embracing excellence and confidentiality in all aspects of our work environment. This opportunity requires the ability for you to work from a HIPAA compliant home office.
What We Offer
Compensation and Benefits:
  • Compensation starts at $26 per hour.
  • 4 weeks of Paid Time Off (PTO) per year, pro-rated amount based on hire date.
  • 9 paid holidays each year
  • Health Insurance - Employer contributions towards Medical and Dental, including prescription, acupuncture, chiropractic, and orthodontia coverage. Offered through Professional Benefits Services and Moda for Dental (available the 1st of the month following start date), HDHP w/ HSA option.
  • FSA - Medical and Dependent Care Flexible Spending Account (FSA).
  • Voluntary Supplemental Insurance - Vision, Life Insurance, Short Term Disability, Accident and Hospital Insurance.
  • Retirement - The company will match your contribution up to 4% to your retirement. This begins after one year of service.

Get to know us better: https://www.brightwayscounseling.com/